SM Sender App User Reviews

SM Sender App
SM Sender App
PowerSchool Group LLC

Is SM Sender App Safe?

Not enough ratings yet to assess SM Sender App.

Is SM Sender App Legit?

SM Sender App appears to be a legitimate app. AppsHunter Legitimacy Score for SM Sender App is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Don't bother downloading

PowerSchool needs to redo this app or pull it. Right now downloading and trying to use it is a waste of time

Doesn’t work

The app does not respond to touch and I can’t interact with it at all.

Response from developer

Thanks so much for taking the time to leave us this review and we apologize that you are experiencing issues. Kindly delete and reinstall the app and if the problem persists, please ask your school administrator to open a support ticket to investigate further.

Dates Not Showing

The dates are not showing to schedule message

Response from developer

Hello there. Thanks for your note to app feedback. I am not seeing this behaviour myself and we have no other reports of issues at present. Kindly take screenshots and open a support ticket so we can investigate further for you. https://help.powerschool.com/

Doesn’t work

I miss the old app. At least it worked. This thing is junk and never works. I am not always at a computer to send a message for my school. Fix it!

Response from developer

Hello there. Sorry to hear you are frustrated with the app itself. I would like to look into this issue for you so please email me at appfeedback@schoolmessenger.com so I can investigate further. Please provide your phone model and iOS version to help with narrowing down the issue.

It doesn’t work and PowerSchool doesn’t care!

Based on reviews from over a year ago and my recent experience I’d say this app is junk. I’ve reached out to support and got the stale answer another user got a year ago “we are aware of it” … then either fix it or pull the app from the store. Our users are frustrated and our support team is tired of your canned answers.
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Response from developer

Hello there. Sorry to hear you are frustrated with the app itself. I would like to look into this issue for you so please email me at appfeedback@schoolmessenger.com so I can investigate further.

Can’t even sign in

At the sign in page, it asks for username, password, and customer name… it does not ask for country at all (the previous app did). Well I can’t sign in because my username, password, customer name AND country, don’t match.

Response from developer

Sorry to hear you are having trouble with the new app. On the Sign In screen there are three dots next to the words "Sign In", this is where you can access the country selection, SSO or Standard login and the language of the app. I apologize for the confusion.

Doesn’t Work

This app hasn’t been working correctly since the spring of 2023. SchoolMessenger/Intrado are aware that it hasn’t been working because I have had an open help ticket on it since the spring of 2023. Poor customer service for sure!

Response from developer

I am sorry that your experience has been less than stellar. Do you mind reaching out to me directly at appfeedback@schoolmessenger.com so we can try and get this resolved for you?