Disappointed!!
I have been doing monthly and quarterly SIPs in smallcases for the last 2–3 years and was perfectly fine paying ₹10 + GST for each SIP transaction. But now the SIP format has been changed and rebranded as “Investment Reminder” under the “Invest More” category, where the fee is ₹100 + GST per transaction. That is a shocking 10× increase!
Even worse, automated SIPs no longer offer the quarterly option, and the minimum SIP amount has effectively become the minimum investment amount of the smallcase. How is an average investor expected to invest ₹50,000–₹90,000 or more every month in a single smallcase?
These changes seriously undermine the convenience and affordability that made smallcase attractive in the first place. I have been a long-term user, but this is making me lose trust in the platform. Very disappointing and honestly sad to see such a drastic change.
Even worse, automated SIPs no longer offer the quarterly option, and the minimum SIP amount has effectively become the minimum investment amount of the smallcase. How is an average investor expected to invest ₹50,000–₹90,000 or more every month in a single smallcase?
These changes seriously undermine the convenience and affordability that made smallcase attractive in the first place. I have been a long-term user, but this is making me lose trust in the platform. Very disappointing and honestly sad to see such a drastic change.
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Response from developer
Hi Ashutosh, Please share your details with us at support@smallcase.com. Our team will be happy to connect with you over a call and assist you further.
Unable to place orders through app
Whenever I try to place an order through app, such as buy or rebalance, it takes me through the browser then it performs the login using my broker app, and then goes to browser again and then never makes it to Smallcase app again. I am left with the NativeBrokerLogin screen with an error message, ‘Unable to redirect’. But if i perform the whole flow on browser it works.
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Response from developer
Hi, We regret the inconvenience you had to face. For better assistance please share your information with support@smallcase.com. We will be happy to assist you.
Create own
I wanted to build my own smallcase from nifty 50 stocks using stock screener on phone but it did not work. Selected all fifty with nifty 50 filter then clicked on create small case .
Response from developer
Hi, We’ve noted your feedback about creating a smallcase using Nifty 50 stocks on the mobile screener. Please write to support@smallcase.com with your registered contact details and a brief summary of the issue, and our team will review it and assist you further. Thanks again for taking the time to share your experience.
iOS widget required urgently
Hi Team, Fabulous application. That said where is the iOS widget - you need to make one just like Kite - Zerodha - this makes seeing daily movement and portfolio amount super easy and convenient. Please I am begging you guys just get the widget online already ! We are in Nov 2025 and we are not getting any younger.
3/5 star the missing 2 stars is for lagging behind in widget / convenience!
3/5 star the missing 2 stars is for lagging behind in widget / convenience!
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Information Simplification is needed.
Personal Opinion:
Every information that is showcased should have a connecting root and how this is leading to appreciation.
Right now I was not able to understand what rebalancing we were trying to achieve.
Every information that is showcased should have a connecting root and how this is leading to appreciation.
Right now I was not able to understand what rebalancing we were trying to achieve.
Please don’t fall for this Trap. Invest if you want to loose money
After paying fees of more than 20k in the past 1 year. My portfolio
Is down by more than 2.8 lakhs. I don’t understand the strategies and analysts knowledge of the market. My total loss on all the investments is more than 3 lakhs. I do not recommend this even after paying fees you are still at huge loss. It’s better to invest according to our knowledge of the market.
Is down by more than 2.8 lakhs. I don’t understand the strategies and analysts knowledge of the market. My total loss on all the investments is more than 3 lakhs. I do not recommend this even after paying fees you are still at huge loss. It’s better to invest according to our knowledge of the market.
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Transaction
Not clear how transactions charge will be deducted. Where to deposit money, in broker’s account or in your platform. Amount which is reflecting in your platform is lying where? Would you like to clear these questions please? Chatbot is not sufficient to answer these details. Thanks
UI sessions expires too quick
Integration with Groww is very bad. You need to login into groww multiple times. Even sometimes session gets logged out. Also if you want to manage smallcase it’s difficult to locate stocks. No search is provided if you have like 50 stocks in the list.
Repair orders not working
I have been trying to repair orders from past months but none of them is working properly. Even there is no option to upgrade the app. Please look into to it and provide resolution.
Response from developer
Hi Abhishek - Sorry for the inconvenience. Please write to us at help@smallcase.com with your details and we'll look into it immediately.
Third class app
The only thing they suppose to do is to manage technical stuff. That's being and selling order. Every time there is a rebalance I am not able to do it because of technical glitch. And every time somebody else comes and give me the same advice. Clear cache etc. Frustrating.
Incompetent Fund Managers – A Disaster for Your Money
If you’re looking for a guaranteed way to burn your money, this app is perfect for you. Their so-called “fund managers” are completely incompetent and seem to have no idea what they’re doing. Honestly, I doubt they’re even credible. What’s the point if they can’t manage funds properly? I subscribed to the paid Smallcase Alpha Blend – Market Leaders, and guess what? I still lost my money. Paying for this was just adding insult to injury. Stay far away unless you enjoy throwing cash into a black hole.
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Worst customer support
I have been using this app for a while. After I changed my device, I faced with a login problem stating my broker account is linked to another number, but i have only one number. I wanted this to get resolved and reached out to smallcase’s support team. Believe me it is the worst customer support i have ever contacted.
1. They have shift, so each and everytime you should explain your problem from the scratch to those illiterates.
2. Your chat gets disappeared often, so you have to click multiple system generated options and then again reach out to those illiterates.
3. I have been advised to do some steps, and i did that and ended up nothing working out. even i sent them a screen record of the issue still no response.
4. As i mentioned earlier i was talking to many in a single chat, i have to discuss my problem from the scratch and at end of it all they said to me is we can schedule a gmeet and have it discussed. I have been trying to get this resolved for like 5 months and initiated many chats ive been told we can have a gmeet like 30 times but they never initiated one.
1. They have shift, so each and everytime you should explain your problem from the scratch to those illiterates.
2. Your chat gets disappeared often, so you have to click multiple system generated options and then again reach out to those illiterates.
3. I have been advised to do some steps, and i did that and ended up nothing working out. even i sent them a screen record of the issue still no response.
4. As i mentioned earlier i was talking to many in a single chat, i have to discuss my problem from the scratch and at end of it all they said to me is we can schedule a gmeet and have it discussed. I have been trying to get this resolved for like 5 months and initiated many chats ive been told we can have a gmeet like 30 times but they never initiated one.
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Response from developer
Hi Naveen - Sorry for the inconvenience. Please share your details at help@smallcase.com and we'll look into it immediately.
Caring for the customer
Dear team I very sincerely appreciate your efforts in resolving my issues which was causing lot of inconvenience to me as a user. Also I appreciate the efficacy of small cases which help any customer to make a small case of their choice and invest . Great and keep going
All the best Mudhita
All the best Mudhita
Add loan tracking also
I love the app and loan taking idea too but I want to give you a suggestion where you can allow user to put loan details of different loans so the user can track the different loans from your app.
Eventually they can start the sip for that loan target to meet
Or else you can give a feature to help them with a inbuilt strategy to finish the loan fast. Blindly people will download you
Eventually they can start the sip for that loan target to meet
Or else you can give a feature to help them with a inbuilt strategy to finish the loan fast. Blindly people will download you
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The app and Services
The application is great as whole, very straightforward UI and really interactive no glitches I’ve encountered since I’ve downloaded the application. The services being provided are unique as they create a bridge between beginners and RAs/IAs in turn giving some really good insights into the type of stocks being used and the capabilities of them as well.
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As bad as you can think of.
Pathetic service and money beggars. Special Adel.
Response from developer
Hi Ashok - We're sorry to hear about your experience. It appears that we've already offered complete assistance on chat. Please reach out to us at help@smallcase.com if you have further queries.
Loss are not reflected correctly
i invested in defence and railway and endedup in 10% loss. Hold on. you endup in loss. Government will not consider this as a loss. you have a stock collection. some made profit and some made loss. overall you are in loss. but government will charge tax on some tocks that had little profix. so overall you had loss + 15% tax on stocks that gained some money. This is a scam. you will not make money in current market conditions. Don’t go for it. thou defence is making loss since a year its shown as one of top 6. So fundamentally this is not right
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Response from developer
Hi Shankar - Thank you for your feedback. The returns for your smallcase depends on how the underlying strategy plays out in the market. The tax here will be applicable on long-term & short-term gains and will apply on net gains within each category. Please reach out to us at help@smallcase.com for more details & we'll help clarify this for you.
Really Bad support
Getting support from Small case is really difficult, I have small query and been trying to connect with support chat since morning but no one responds. Also no option to call them or any other way to communicate
Ease of use
Not very easy to navigate. Difficult to know which is a paid and which is not. Plenty of room for improvement.
When performing a rebalance, errors appear, saying not enough shares to be sold etc. This is completely in their control and they should know how many shares to sell etc.
sometimes we get error message saying not enough funds while performing a rebalance.
When this happens, no telephone number to call or speak to. !!!
When performing a rebalance, errors appear, saying not enough shares to be sold etc. This is completely in their control and they should know how many shares to sell etc.
sometimes we get error message saying not enough funds while performing a rebalance.
When this happens, no telephone number to call or speak to. !!!
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