Horrível
App fecha sozinha ao logar, perca de tempo total !
Horrível
Não funciona toda vez que tento logar o aplicativo fecha sozinho 🤦🏿♂️🤦🏿♂️🤦🏿♂️
Remote doesn’t work
This app and the remote use of it doesn’t work anymore. I’ve tried so many times. I’d have to think twice before buying anther Samsung air conditioner.
Pathetic - wish I can give negative stars
This app used to work. An update on my iPhone/iPad for this app and presto I cannot log in the Samsung account. As soon as you enter a sms’d verification code, the app crashes. Further why does my Samsung account need to be more secure my banking apps. These crazy samsung’ers … just SMH.
App crashes
When I bought the unit a few years ago the app worked fine. Now 2023 it crashes and the two authentication txt phone message sometimes is not received.
DOES NOT WORK OUTSIDE HOME
Does not work outside home, Contacted Samsung support spending lot time with them and finally, Samsung said they have issues!!! And can not fix it ??!!
App doesn’t work
It looks like Samsung stopped supporting it’s own devices
Not for modern phones
Used to work on my old iPhone 8, but with the iPhone 13 it just crashes after logging in
Only works for me in the house
The in-house features work, but the online access causes the app to crash every time. I am using an iPhone with the latest OS.
Not working on iOS 15
Please update the app to be compatible with iOS 15
Waste of time
Worst app ever it never works
Apps totally stop working
For few years , I’ve been enjoying the convenience of Smart Aircon Apps. then suddenly it just stop working on my 3 units. Called Samsung a few times but did not get any support.
No more Samsung brand for us, time to switch to brands with full support.
No more Samsung brand for us, time to switch to brands with full support.
Crashing
The App is continually crashing including after reinstalling. It is currently not connecting to my Samsung AC.
What a joke - Samsung can surely do better
Unresponsive and sluggish app, Keeps crashing when I try to use the out-of-home function. Works with in-home mode but takes ages to connect to the A/C.
It’s rather amazing that with all the smart devices Samsung makes they still can’t get a functioning app on the market.
It’s rather amazing that with all the smart devices Samsung makes they still can’t get a functioning app on the market.
UPDATE ME!!
UPDATE ME!!!! IT’S NOT HARD TO DO!!! COME ON!!!!
Total rubbish
This app USED TO work in home and away until one day it decided to boot me out after successful authentication. I stupidly reinstalled it which never fixed the app crash away from home and now I can’t add the aircon back in-home either. As soon as I power on the unit to ‘authenticate’ I immediately get a ‘network connection is poor’ error.
I now can’t control my aircon at all and with Samsung showing absolutely no care or concern it will be doomed.
I used to be a Samsung fan boy but will definitely look into other brands in the future.
I now can’t control my aircon at all and with Samsung showing absolutely no care or concern it will be doomed.
I used to be a Samsung fan boy but will definitely look into other brands in the future.
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Terrible and stopped me buying another Samsung
This app was never the best but now it crashes when connecting when away from home.
This happens both my iPhone and my iPad
I’ll look for a different brand for my next AC
This happens both my iPhone and my iPad
I’ll look for a different brand for my next AC
Very flakey app
Nice idea but a shockingly poor app from such a large technology company. Occasionally it works as expected, but currently it just crashes when I attempt to login (iPhone 12 iOS 15.1.1). Come on Samsung, sort this out, don’t continue to embarrass your company like this.
Fix your app!
The app has been slow and buggy ever since release. I have just noticed that it won’t find my unit when in-home, when I try out of home, it tries to login then crashes.
My ‘smart’ aircon is now dumb. Good work Samsung.
My ‘smart’ aircon is now dumb. Good work Samsung.
Garbage
This app was buggy to begin with. Now it just crashes every time I try to use it.
iPhone 12 Pro Max, iOS 15.1.
Rather than waiting for this app to be fixed at some stage in the distant future, I have resorted to investing on Sensibo Sky controllers. I’d give this app negative 5 stars if I could.
iPhone 12 Pro Max, iOS 15.1.
Rather than waiting for this app to be fixed at some stage in the distant future, I have resorted to investing on Sensibo Sky controllers. I’d give this app negative 5 stars if I could.
