Not smart
SMART? Not So Smart.
I purchased this certification because I needed to renew my CPR/First Aid certification. Unfortunately, the app has a quiz bug that makes the course impossible for me to complete.
On one question, I selected the four correct answers and the app still marked them wrong. When I tapped Retry, the app automatically selected a different answer — “bring the person to the hospital” — and would not allow me to deselect it. That answer is not listed as correct in the course material, and I had already tried it before and it was marked wrong. So there is literally no way for me to pass the question.
I contacted customer support and explained the problem with screenshots. Instead of investigating the technical issue, they simply told me which answers were correct — answers I had already selected. They did not address the fact that the app is locking an incorrect answer after Retry.
I have now spent several days repeating parts of this course because of the app, while my certification renewal deadline is approaching. I finally requested a refund and will use another provider.
The course itself may be fine, but a certification app has to work reliably, especially when customers are working against expiration deadlines.
I purchased this certification because I needed to renew my CPR/First Aid certification. Unfortunately, the app has a quiz bug that makes the course impossible for me to complete.
On one question, I selected the four correct answers and the app still marked them wrong. When I tapped Retry, the app automatically selected a different answer — “bring the person to the hospital” — and would not allow me to deselect it. That answer is not listed as correct in the course material, and I had already tried it before and it was marked wrong. So there is literally no way for me to pass the question.
I contacted customer support and explained the problem with screenshots. Instead of investigating the technical issue, they simply told me which answers were correct — answers I had already selected. They did not address the fact that the app is locking an incorrect answer after Retry.
I have now spent several days repeating parts of this course because of the app, while my certification renewal deadline is approaching. I finally requested a refund and will use another provider.
The course itself may be fine, but a certification app has to work reliably, especially when customers are working against expiration deadlines.
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Great for review
If you have already done an in person class and just need a review to maintain certification, I would definitely recommend this app. It will save you a lot of time!
Excellent
The app CPR course has excellent content, easy to understand and very effective! Much more efficient than in person courses! Highly recommend
Easy to use and convenient
Super easy to use and convenient. I’ve taken in person trainings for years at work so I was already familiar with the concepts. The quizzes were easy as a result. I had a sensor issue with the chest compressions but as soon as I focused on the accuracy grid while giving compressions, I passed. Will definitely recommend and use again.
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Great App
So convenient to be able to certify at home!
Smart Cert IS Smart
This app was more interesting that the in person courses I have attended. You can work at your own speed and the info is administered in a manner that enhances retention!!!
Lovely !!
This app was very easy to use , it was clear in instruction , and much more engaging than my last course ! 100% would use it again and reccomend it to my buddies !
Simple yet complete
I took the CPR class and really enjoyed it. They said it would take about two hours and I was able to do it in 90 minutes. Very intuitive learning process. Really helpful to do the chest compressions with a pillow at home. The app measuring speed and depth is a great learning tool. Best part was not listening to a boring Instructor. The videos were super well done.
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Really good way to recertify
Quick, complete and convenient.
Sneaky
$75
Great
Easy and convenient to get your recertification through this app .
Amazing!
Easy to read and understand, timely, convenient, and fantastic visuals and literature!
Solid recertification tool
I would suggest in-person learning for an initial certification, but this app is great to refresh and recertify
Long sections - no saving.
There are nearly hour long sections of the CPR course where there is no option to save your progress. If you get interrupted, you have to start over. Seems like laziness on the developers part - there’s no reason that you should be unable to save your progress whenever you need to.
Recertification
This is an excellent, hands on app for taking CPR. It saves lots of time without losing content or quality. It provides a “live” evaluation for chest compressions and speed. I would highly recommend it!
Quick and easy
Loved this app! Could do when I had time available. Very clear instructions, the practice compressions with my phone were helpful. Will use for me next recertification!
Convenient!
Great app, very interactive and made COR recertification quick and enjoyable. Retained info well
Time saver!
Good content for someone recertifying.
Great App for recertification!
This is a fantastic app for recertification. The information is easy to understand and explained clearly. The app is interactive and engaging. You can learn at your own pace and can take time to fully understand these important life saving techniques. The app is very easy to navigate. You can take the exam at anytime that is convenient for you. Highly recommend for a recertification.
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Great app!
as someone who’s taken multiple CPR courses in person, the app provided easy to understand instructions and exercises that felt similar to in person classes! It was engaging from start to finish and is a great tool to refresh your memory on how to properly perform cpr. Definitely recommend
