Smart Insurance UK User Reviews

Top reviews

The app will not work

Hi

This a on my new iPhone will not work .

Can any one pls update it asap

Efficient claims process

The app worked well and intuitively, integrating the forms and camera and submission of the claim.

Full of errors

Save time and headaches by simply not installing this waste of space app. Clearly not designed for iOS, it doesn’t work even on basic level. Most infuriating.

Useless

I tried three times to register my details on the App and every time: “Oops! something went wrong” with an ‘explanation’ which fizzled out with … after a few words. A disgrace, which bodes ill for the handling of my claim - if I ever get that far!

Dreadful, dreadful app

Doesn’t load properly on various attempts. When it does, all the input info is lost when you try to submit.

Loaded but doesn't work

App loaded ok but nothing submitted. Therefore no good

Useless

Need to make a claim so downloaded the app, which refuses to work.
Absolutely useless

Useless

Wanted to make a claim. Loaded app several times in the hope it works. Some hopes. Put in personal details. Crashed. Reloaded. Tried to make a claim. Crashed. Reloaded. Tried again. Crashed. Why upload an app as useless as this???? Can’t do any good for their reputation.

Does not work

Takes ages to load. If you do actually get the menu it crashes or you get a blank screen. Awful

Mr AK

Raw app. Keep crushing and show Errors.
Don’t waste your time use browser version

So slow and never work

App always get stuck and does not ever work

Useless

The app just won’t work. Absolute waste of time. It opens. It closes. It lets you go to the third screen if you are lucky then it closes again. Don’t waste your time

Pointless waste of time

App won’t load, been reported but they don’t care. Hopeless

Probably the worst app I’ve ever needed to use

Is simply doesn’t work, keeps crashing all the time , SmartInsurance don’t seem to really care ,simply rubbish.

Could be so much better

This app is (and has been for some time) very poorly built.
On installing it is unable to store the basic user information.
You are far better off using the website.

Doesn’t work!

Spent an hour this morning trying to upload images to the app only for it to error when I pressed ‘submit claim’

Really annoying waste of my time!!

Useless app!

I’ve downloaded this several times, each time re inputting my details only to find the app showing a clear screen next time I opened it. It really is useless!

Does not work

put in my policy number and car registration all i get is an error, so enter all details in manually and still get an error. waste of time

App does not work

This app use to work, after putting all the details in you get a java error.
Please put out a fix for this

Good if app worked

This app is a shambles, for something that’s meant make submitting a claim easier it fail miserably. All you get is error code after error code.