配载方案落后
Response from developer
您好，抱歉给您带来不好的体验。装载结果会受到货物尺寸、数量、重量、是否允许旋转、装载顺序、车辆内尺寸等条件影响。不知道您在计算时是否考虑到了每层的承重以及每件货顶部的支撑面，或者前 20% 重量货物尽量在车辆两侧均匀放置，这些现实因素都可能影响装载结果。若方便的话，欢迎通过邮件 hi@black-dim.com 联系我们，并提供货物和车辆参数，我们会帮您核查具体原因并持续优化算法。感谢反馈。
软件问题咨询
Response from developer
您好，感谢您的五星评价！目前单个规格数量上限为 1999 件，主要是因为智装箱采用离线本地计算，不上传数据、不依赖服务器，为了保证不同机型上的计算稳定性，暂时做了保护限制。如果某个规格货物超过 1999 件，您可以新建两个相同规格的货物，只要名称不同即可，例如“货物1”和“货物2”，使他们相加的数量等于总数量。后续我们会评估支持更多数量，感谢您的反馈！
1
Response from developer
您好，感谢认可。您可以通过邮箱联系我们：hi@black-dim.com，也可以在 App 中点击 “设置-联系我们-发送邮件”，我们会尽快和您沟通。
方案合理速度快，建议加个扫码
Response from developer
感谢您的认可。OCR单据扫描录入功能已经在我们的近期开发规划中，并一如既往地采用纯本地化的高效处理，帮您节省更多时间。感谢您的宝贵建议，敬请期待后续更新。
Only for large cargo trucks
Response from developer
Hello! Thank you for the feedback. You can absolutely use this app to plan your SUV cargo space. 1. Vehicle dimensions: Simply convert your cargo area measurements from inches to feet (e.g., an 84" depth is entered as 7 ft). 2. Finding the width: In the "Add Custom Truck" window, the "Internal Width" field is located directly between "Internal Length" and "Internal Height". Also, please ensure the "Enable Step Deck" switch at the bottom is turned OFF, as it is a specialized feature for semi-trailers only. 3. Importing cargo: Our v1.4.1 update is now LIVE with a new "Batch" import tab! You can copy text from your paper manifest (using your phone camera's Live Text) and paste it into the app to instantly parse formats like "3 boxes - 69”x34”x30”". We are also actively researching a direct photo scanning feature to automatically extract cargo dimensions for a future update. We hope this improves your experience. If so, we'd appreciate it if you could reconsider your rating! Contact us via hi@black-dim if you need further assistance.