Doesn’t support Phomemo, Support doesn’t respond to queries
08/12/23 No one has bothered to respond to my remarks and its unclear how to contact the company. If the developer were genuine and reading the reviews, they would have been in contact and helped with a refund. Beware.
Response from developer
Hi Dawnf2z, Thanks so much for reaching out and letting us know. We’re so sorry to hear that you couldn't find your printer. Unfortunately, the app does not support Phomemo Printer. We understand that this is a feature you would like to have, and we appreciate your feedback. Currently there are many types of printers with specific technique in the world. We're trying to support more WIFI Printers as possible. There are 2 ways customers can check whether their printer is supported or not: ⁃ Check 'Printer Compatible List’ which can be found on the Main Screen or in Settings. ⁃ We offer customer 2 FREE PRINTS to experience one of the premium features of our app - PRINTING. Thank you for your understanding and we wish you a nice day ahead!
Good for me!
Response from developer
Hi Katelin Nguyen, Amazing! I'm glad you found this app useful! Thanks for leaving a review :)
Not For Me
Response from developer
Hi Ginnykin46, We are sorry you are having trouble. Thank you for lettings us know. It means that you are not able to connect to print or you can not print your document? Please help us to update the latest version. Can you please provide us more details of your issues at support@dtppub.com. Please remember to attach screenshots and Video. We will try our best to help you.
