Smart Printer User Reviews

Customer Experience

Positive experience38.5% of reviews
Neutral1.9% of reviews
Negative experience59.6% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is Smart Printer Safe?

Not enough ratings yet to assess Smart Printer.

Is Smart Printer Legit?

Smart Printer : Scanner App appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Smart Printer is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

this is definitely a waste of money

i bought this so that i could use the smart scan printer applications. it does not allow me to scan or do anything else with it. i have a MacBook and an Epson workforce pro scanner. There is no way to report a bug and/or talk with someone else about it or get a refund. i have had this installed less than one hour and i tried everything to make these features interact with each other and the printer
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Epson 2980 on an iMac

Brand new to epson printers, very difficult setup instructions. Poorly done. Now into 4th hour of set up and is finally doing an 11 min initialization process. Had to call epson tech support. They were nice but not friendly. You do need to download drivers from Epson so to update printer to latest driver version, that is not noted on any single sheet of printer instructions. Printer won’t connect to network automatically as I thought. Not impressed. Would not recommend this app or printer to any Mac user
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Response from developer

We're sorry to hear about your experience. We understand how frustrating a lengthy setup process can be. Please contact us through our Contact Us email, and our team will do their best to help resolve the issue and ensure your printer is set up correctly. We appreciate your feedback and look forward to assisting you.

this not user friendly I HATE that you toook the simplicity away its a whole issue

m

Connection to computer

My printer and scanner are not connecting

Response from developer

Could you please provide more details about the issue via our Contact Us page? We'll be happy to look into it.

Doesn’t work

Doesn’t work

Epson 2840

Too hard to connect to may computer

Not fully function

Scan part not work

Having difficulties

I can’t get the app to scan a document from the feeder on my hp printer.

Poor

Bad

app unclear

do I have to pay monthly to use this app or is that just for premium services?

I have intalled the app. now do I just click out of it and be done? There is nothing that says Done or go to print.

Response from developer

Sorry for the inconvenience. If your printer is connected, you should be able to print your documents. If you still need any help, please let us know and we will do our best to guide you. 😊

Waste of money

Buy a printer and they want you to pay a premium to use it.

Compliquer à utiliser

Logiciel mal fait.

Rubbish

Chooses when it will print a document …very annoying

epson ET-2803

This printer is very frustrating. It is telling me to update firmware. I click okay it says to enter password. it will not allow me to do that. I cannot find a solution

Response from developer

Could you please share the steps or details of the issue with us through our Contact Us email? Our team will review it and try our best to help you resolve the problem. 😊

Doesn’t work through MacBook Air

I just purchased this to use to scan documents to my MacBook Air, but the app will not connect or respond to my MacBook.

Response from developer

Could you please share the steps or details of the issue with us through our Contact Us email? Our team will review it and try our best to help you resolve the problem. 😊

No Scan

Scannen nicht möglich

Adam Congreve

Found the app

Printer offline problem

There doesn’t seem to be any help if printer constantly goes off line, is there a setting on epson ET-4950 that. Causes it to go to sleep or offline every time it finishes printing something.

Response from developer

Apologies for the inconvenience. We believe the issue may be related to the printer's sleep settings. To adjust these settings, please follow the steps below: On the printer's control panel, navigate to: Settings → General Settings → Basic Settings From there, you’ll find options such as: Sleep Timer Power Off If Inactive Power Off If Disconnected Adjust these settings as needed to prevent the printer from going offline too quickly. We hope this helps resolve the issue. Thank you!

SUBSCRIPTION TO PRINT/?

REFUSE TO PAY WHAT ARE MY OPTIONS?

Absolutely useless

It does not work and to make matters worse, it said I would have a trial but then I was charged for a whole year.

Response from developer

We’re sorry for the inconvenience. Could you please let us know where the app isn’t working?