Smart Shades User Reviews

Top reviews

No up/down button

No simple up/down. If your blinds slip you have to reconfigure every time

Matter and app update request

Matter support still not available on smart shades 3 and no news about when it will be released, is not possible to change the language in the app like spanish and was also removed the option to change the highest y lower position for smart shades 3, now is only available during the first configuration and not in the option of the device as before.
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SCAM

AVOID AVOID AVOID

This company is a scam. They sell faulty products that fail and they promise a warrant replacement but ghost your emails.

Their software and Hub have questionable security and privacy with company employees having the ability to connect to the hub remotely.

Their software also is very basic, stuck in the 2010s with no new features.

The worst of the worst
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3.0.10 app crashes with Smart Shades 3

I have a number of Smart Shades, 1”s, 2”s and recently 3”s which are under app control only.

After the latest update to version 3.0.10, the app crashes with my Smart Shades 3 units as soon as you enter the configuration mode with the little gear cog, it’s gone. No longer able to adjust any settings such as automatic opening times on the 3”s.

Using iOS 18.1.1 on iPhone 14

Works fine with the older blind motors. I suspect it’s receiving extra parameters over Bluetooth it can’t process and dies. No log I can find.

Please can you fix?
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Funktioniert nicht mehr

Seit dem letzten Update lassen sich die smart shades mit dem iPhone 15 pro max nicht mehr ansteuern. Mit dem iPhone 11 meiner Frau funkpes weiterhin. Kann ich jetzt die Motoren wegschmeißen oder wird das wieder repariert?

Basic, poorly designed, virtually unsupported

This isn’t a good app. Matter support, which has been advertised for well over a YEAR now, has no ETA. Support is slow and unhelpful. Instructions in the app are inaccurate. Automations slowly drift to new times of day. You have to fully reset your blinds to change the start and end points. The list goes on. This app does the bare minimum, but nothing else. I regret my purchase.
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Planned obsolescence

My Soma blinds broke and 2 of them died within the same week when upgraded the Soma bridge to the final v2.3.2.

The blinds became incredibly unstable, slow and unbearable. I contacted the company several times and they just promoted their new $$$ product.

I wouldn’t drop any money for this company - absolute amateurs.

I’ve had to rely on Homebridge to get these blinds working in HomeKit. Downgraded to Bridge v2.3.1 and the blinds at least are more responsive and reliable now.

It’s now just a ticking timebomb until my last 2 Soma blinds die.
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Crashes

Doesn’t work on iPhone 15 / latest iOS

Works Great

New units work great with Homekit. Automations and scenes work great! I see a lot of bad reviews 2 and 3 years ago, I guess all that was improved! Would recommend!!

App stürzt ab

Leider stürzt die App, nach dem Update auf 3.0.0, ab. Auch das nachfolgende Update auf Version 3.0.1 brachte keine Verbesserung

Nachtrag, mit dem Update auf 3.0.2 läuft es wieder. Danke für die schelle Reaktion

Stopped working after last update

The app closes itself right away

App crashing since latest update

The app opens and immediately crashes. Please fix.

App doesn’t work

Since you did the lastest update for smart shades 3 the app will not open at all and crashes. Done the usual reboot of phone. Reinstalling app etc and it still will not function. Do you not test these things before putting them live?

Crash bang wallop

App crashes instantly on iPad after new update June 7 2023

Highly Recommend Soma Smart Shades

Two years ago I ordered 12 devices “Soma Smart Shades” and I motorized all binds in my home. I was able to move the blinds individually up and down via smartphone or using voice commands via Siri. I created in “Homekit” automated patterns and different schedules for every room to make our life even more convenient. Everything worked perfectly as advertised until 2 weeks ago when 1 device was unresponsive. So I contacted the company and they went above and beyond in their efforts to help repair and replace it. They were fast responsive and quick to provide solutions. If I find a need for additional shades, I will always go to “Wazombi”. I got the devices, I install them and everything is working perfectly. Thanks again! I wrote a good review as a sign of my appreciation.
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Total flunky app

completely bug infested app—needs total rehabilitation.

App needs simple Up and Down capability

Currently, app does “100% Closed” or “100% Open” and in between. That would be fine if actually was accurate, which it is not. The slippage adjustment simply doesn’t work. Would be happy if I could just manually open and close by simply pressing and holding up or down buttons like during calibration. Instead, I need to delete the module and go through calibration and setup each time I need to open or close my blinds.
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Need recalibrate function

Every week one of the blinds drift damaging it. Add in recalibrate function!

Software genau so schlecht wie die Hardware

Hier passt einfach gar nichts! Selten so eine schlecht designte App gesehen. Total unintuitiv zu Bedienen und alles sehr träge.

Not iPad Friendly

First off the Sona Connect image for Raspberry pi doesn't expand the filesystem on first boot.

Second I have to lay on my side because this app is portrait orientation only on the iPad.

Third, "sudo passwd pi" doesn't change the password as expected. I'm still stuck with the default password

Fourth, sudo apt update tells me the software repository is unsigned and that's a huge red flag

Fifth, The app is also unable to find my Sona Connect, just a sideways message saying "Move Closer To Device", I've been trying for about 10 minutes now.

In conclusion, it seems that this app and the Sona Connect are nothing more than a beta tester device at best, and at worst it's a botnet waiting to happen
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