Continued charging me $60 every three months after I cancelled in the app
I downloaded this app to try, but at some point I decided I wasn’t using it really so I cancelled and forgot about it. It no longer showed up under my iPhone account subscriptions and the app said I had no subscriptions when I opened it. However I realized when I saw a $59.99 charge yesterday that it’s charged me 2-3 times since I cancelled. I had to log in to the website to cancel fully and they did offer a refund for the ONE charge but not the multiple charges.
Tired of apps and company with predatory practices
Tired of apps and company with predatory practices
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Free to get, pay to use
While the app is free there is not an option to use the app for free there is only the option to subscribe. Most apps have a limited free version and the premium fully unlocked version
First time moms must have!
As a first time mum I didn’t know what I was doing wrong I couldn’t understand the sleeping cues and I didn’t know how many naps she should actually be having so for the first 2 months our sleeping was chaos and she was always crying me not knowing it’s cause she needed to sleep. This app has helped workout the routine that she should be having and now my baby is the most smiley and easy baby and because of the sleep times the app suggested she has learnt her sleep times and I now know what I’m doing with her.
There’s a lot of baby apps especially for sleeping yes you pay for a subscription but it’s the only app that’s worth it!
There’s a lot of baby apps especially for sleeping yes you pay for a subscription but it’s the only app that’s worth it!
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Glitchy!
I have been using this app for over a month now. The purpose is for the nap guessing times which works well when our schedule is off or interrupted. Pampers Sleep Coach automatically adjusts future nap times to accommodate bed time etc. HOWVER the app is glitching and I need to reset my day or the whole app. The sleep time I ended will continue running and this messes up the whole schedule! I would not pay after the free week!
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They keep charging even when you have cancelled
They keep charging your card even when you have cancelled. Be very careful! I can’t get ahold of anyone for a refund. Super shady
Great app but so buggy for cost
This app is incredible, but I spend so much time being frustrated because of all of the bugs. This is unexcused for a $30 a month app. However, it is worth the frustration, therefore giving because it does have my baby sleeping through the night and when I don’t, she doesn’t sleep as well.
WASTE OF TIME
Took me through a 10 minute process to define my baby’s sleeping habits and then when it made the plan it told me that you had to pay.
Waste of time it could have told me at the start the cost so I could have deleted the app straight away.
£120 a year is outrageous
Waste of time it could have told me at the start the cost so I could have deleted the app straight away.
£120 a year is outrageous
Subscription HELL
This app uses Paddle to process its transactions. If you sign up with your Apple account, you will be in hell trying to cancel, sent down endless roads of AI perdition, all the while racking up $60/mo charges. Go get Huckleberry instead.
Not worth paying for
DONT WASTE YOUR MONEY. The sleep tracker is pretty easy to use but the AI predictions are very hit or miss. It says if you have concerns about the schedule, to message support but they take your email then never reply. The AI schedule is now so off it’s useless and no support people have emailed back after two weeks and three inquire. Even the chat bot doesn’t reply after claiming someone will reach out. Also even after you mark that baby has woken up from over night sleep, it keeps the sleep timer counting up on the lock screen which feels like it’s mocking you when your up with the baby 45 minutes before they should be
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Worked for us
We struggled once we hit the four month sleep regression but this app and its sleep method really helped. One thing I’d say is to make sure you do the courses, otherwise you’ll only be using the tracking part of the app. Great!
Great app but takes forever to open
Please fix this part
Common sense
This app “walks you through” a bunch of of common sense info about sleep that you can find for free anywhere else. There are no new or novel tricks or tips to getting your baby to sleep. It just has you take a quiz to see which type of sleep training will work best for you. However, if you are like me, and you already put baby to bed drowsy and have a steady sleep routine but bay will just scream like a banshee the moment the are put down.. crickets. Even from the “sleep expert” That youre supposed to be able to consult with. Also, when you’re exhausted and getting up all night already, who’s really going to grab their phone and log all the actual wake up times? Not first on my agenda, so stop congratulating me my baby slept all night when really we were up all night 🤣
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Didn’t work for us.
This is a great TOOL to help with ideal wake windows. However after 2months of use with no improvement, even though the app claimed there was…it’s hard to believe it was the APP that “helped” and not just the phase of the toddler ending or changing. Especially considering the times were the same as what were used prior to app recommendations. To sum it up, I spent 2 months hoping sticking to the same bed and nap time would change her sleep patterns. Which it didn’t, but because I started the app during a very bad sleep week, it believed there was improvement.
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Not worth the money
Using ChatGPT was more helpful on sleep advice
No help
This app basically outlined what I was already doing with regards to napping, nap times, wake windows etc and my 7 month still doesn’t sleep. In fact when I would try and put her down at 7pm for example as directed by the app, she would wake every half hour through the night rather than her previous every 3-4 hours.
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Not worth paying for
DONT WASTE YOUR MONEY. The sleep tracker is pretty easy to use but the AI predictions are very hit or miss. It says if you have concerns about the schedule, to message support but they take your email then never reply. The AI schedule is now so off it’s useless and no support people have emailed back after two weeks and three inquire. Even the chat bot doesn’t reply after claiming someone will reach out
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Good app overall, would like a few extras
Really good app, useful for recording everything to ensure you know what’s going on with your baby. Specially in the early days when everything is hazy and you can’t remember what you did when!
It’s helped me and my husband become more in tuned with our baby’s wake windows and sleepy cues (basically she doesn’t do them 😅), we haven’t managed successful nights without wake ups but she does still require feeding so that might come later.
It would be nice if you could add notes to the diapers to track if they were “off” or unusual. And it would be great to be able to record medicine such as calpol doses as well. Also, I can see the time of the nap/sleep on my Apple Watch which is good but I can’t stop or start it from there. It would be good if this could be done for the future, would be especially helpful for night time wake ups.
It’s helped me and my husband become more in tuned with our baby’s wake windows and sleepy cues (basically she doesn’t do them 😅), we haven’t managed successful nights without wake ups but she does still require feeding so that might come later.
It would be nice if you could add notes to the diapers to track if they were “off” or unusual. And it would be great to be able to record medicine such as calpol doses as well. Also, I can see the time of the nap/sleep on my Apple Watch which is good but I can’t stop or start it from there. It would be good if this could be done for the future, would be especially helpful for night time wake ups.
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Trust Your Instincts, Not This Sleep App
Dear New Parents,
If you're considering this app, I urge you to think twice. As a fellow sleep-deprived parent, I understand the desperation for any support that promises better sleep for your little one. However, I believe you can manage without it.
Many of the app's features, like the Target Wake-Up Time, don't function as intended, leaving you frustrated when you're already overwhelmed.
There is a wealth of information available online about wake windows and tired cues that can offer guidance without the need for a subscription.
Instead of relying on this app, focus on learning your baby's signals and trust your instincts. You may find that the most effective solutions come from your own observations rather than from an app. Save yourself the trouble and stress-sometimes, simpler is better.
Wishing you sweet dreams!
If you're considering this app, I urge you to think twice. As a fellow sleep-deprived parent, I understand the desperation for any support that promises better sleep for your little one. However, I believe you can manage without it.
Many of the app's features, like the Target Wake-Up Time, don't function as intended, leaving you frustrated when you're already overwhelmed.
There is a wealth of information available online about wake windows and tired cues that can offer guidance without the need for a subscription.
Instead of relying on this app, focus on learning your baby's signals and trust your instincts. You may find that the most effective solutions come from your own observations rather than from an app. Save yourself the trouble and stress-sometimes, simpler is better.
Wishing you sweet dreams!
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Not worth it or helpful
I can’t believe this app has so many positive reviews! There are some inconvenient bugs (I am often unable to pause/resume naps from my Home Screen, the app crashes upon opening or won’t load). The functionality is very minimal—yes it’s good for tracking naps and preparing you to look for sleepy cues but that’s about it. For the price of the app I’d expect at least the ability to tailor the program to an individual’s needs (e.g. if the app suggests bedtime at 7 PM and baby goes to sleep consistently at 9 PM NOTHING changes in the schedule, it just resets the next day for a 7 PM suggested bed time). This app is nothing more than a few unhelpful bullet points about sleep theories and a glorified nap tracker.
UPDATE: Developer response suggests reaching out for help through the app which I have done and received zero response.
UPDATE: Developer response suggests reaching out for help through the app which I have done and received zero response.
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Response from developer
Oh dear it sounds like there may have been a bug in your schedule - i'm so sorry this was your experience. The app includes the ability to set bedtime and wake time as well as the option to reach out to our support team if you need additional schedule tweaks. You also have a sleep consultant option for added personalized support as needed.
Not Worth It
For the subscription price, it would be great to offer sleep training advice for kids who use soothers. Many will get this app to be guided through the sleep training method only for it to be rendered useless because the sleep experts don’t have alternate ways of coaching.
The wake windows wouldn’t regulate to the info I was inputting which almost always resulted in an overtired baby.
Not worth the price.
The wake windows wouldn’t regulate to the info I was inputting which almost always resulted in an overtired baby.
Not worth the price.
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