SMART tag™ Parent App

SMART tag™ Parent App

Official SMART tag™ Parent App

89 ratings
167 reviews
Free

Details

  • Released
  • Updated
  • November 13, 2023
  • March 4, 2026

Features

SMART tag™ Parent App screenshot #1 for iPhone
SMART tag™ Parent App screenshot #2 for iPhone
SMART tag™ Parent App screenshot #3 for iPhone
SMART tag™ Parent App screenshot #4 for iPhone
SMART tag™ Parent App screenshot #5 for iPhone
SMART tag™ Parent App screenshot #6 for iPhone
SMART tag™ Parent App screenshot #7 for iPhone
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About

Stay informed about your child's school bus activity and receive important transportation updates. Get real-time alerts for pick-ups, drop-offs, and any route changes or emergencies, ensuring peace of mind.

Real-time bus alerts
Student pick-up/drop-off notifications
Delay and route alteration updates
Emergency notifications
Intuitive parent interface
District contact information
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What users say

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What's New in SMART tag™ Parent App

1.5.0

March 4, 2026

Bug improvements

User reviews

Manual load notification

Please add a push notification option for when a student is manually loaded on the bus. Our school district has a policy that once the student has been manually loaded (i.e. forgot their Smart Tag) five times (“strikes”) in one semester, then the student cannot ride the bus until they find/buy a new Smart Tag. The problem is that there is no system in place to notify parents, until it’s too late and your student is denied a ride home. A simple push notification would be extremely helpful to keep track of manual loads. (Yes I know I can login each day and see how my student loaded.)
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Not reliable

Doesn’t update when bus is on the the way it’s only update me while child is at school being picked up.

horrible

i was looking were the bus was and it said 30min away it was already 7:30 and the app kept logging me out all the time i went to check it this experience was absolutely terrible

Live Activity

When accessing live activity I cannot tell what is going on or where the bus is. I accessed it this morning before sending my son out and could only see - “Michael’s bus is on it…” Is on its way? Is on its way to the school and he missed it? Is simply on its way to the school? This feature needs the ability to show the complete message.
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Not able to see map

I can never see the live map when my student is in route to and from school tried to contact “customer service” multiple times only to find there is no true customer service

User experience

🐞

Reported Bugs

7 issues

Notifications are off by 1/2

Bug

Notifications not accurate

Bug

Notifications not working

Bug

Map not working

Bug

Constantly logging out

Bug

Can't link students

Bug

App not loading data

Bug

Requested Features

4 requests

Add bus tracking back to the app

Feature

Turn the map back on!!!

Feature

Add the real time map please

Feature

Bring back live bus location

Feature

FAQ

What does the SMART tag™ Parent App do?

The SMART tag™ Parent App provides parents with real-time information about their student's school bus activity. It sends notifications for pick-ups and drop-offs, and keeps parents informed about any delays, route changes, or emergencies related to school transportation.

What are the key features of the app?

Key features include SMART Alerts for bus arrival and departure notifications, Safety Assurance for instant updates on transportation disruptions, a User-Friendly Design for easy navigation, and access to Dedicated Support & FAQs including district contact information.

Is the SMART tag™ Parent App free to use?

Yes, the SMART tag™ Parent App is available for free. There are no in-app purchases or advertisements mentioned, indicating it is a complimentary service for parents in participating school districts.

Who is this app intended for?

This app is specifically designed for parents whose children attend a school district that uses the SMART tag™ system for student transportation. It aims to enhance communication and provide peace of mind regarding student travel.

How does the app ensure student safety?

The app prioritizes student safety by providing timely and accurate information. Parents receive immediate alerts about their student's bus status and any potential issues, allowing them to be proactive and informed about their child's journey.