Fraud
This developer offered a free trial before purchase. As soon as I clicked the button to subscribe they automatically deducted the 34.99 plus tax from my account. It’s not showing where I can even request a refund and I have not used this app a single day! Steer clear of these scammers. It’s no way I would pay that sort of money for an app without previewing it first! Be weary! If I could give 0 stars I would. Sending a false response will not make me change my rating! It clearly stated there was a free trial period which is the only reason I considered giving it a try! Again, we didn’t use it a single day and tried everything possible to make contact to no avail. Again! You are scammers! Out of the millions of apps that are a fraction of the price, why would anyone sign up for an app at this price without the benefit of seeing if it’s effective?
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Um Himmels Willen
Direkt in der ersten Geschichte geht es um einen Drachen unter dem Bett der gerne Kinder frisst und überall wackelt und blinkt es
Response from developer
Vielen Dank für Ihr Feedback. Wir möchten Sie beruhigen: In dieser Geschichte geht es darum, wie Kinder lernen, ihre Ängste zu bewältigen und zu überwinden. Auf Smart Tales finden Sie noch viele weitere Geschichten rund um die Gefühle und Emotionen unserer Kinder. Sollten Sie weitere Fragen oder Anregungen haben, steht Ihnen unser Team jederzeit gerne zur Verfügung!
Charged for a year immediately after signing up for the free trial!!!
My son child found the app and wanted to try it out. So I downloaded it and saw the option for a free trial and selected it. After agreeing to the trial terms I was immediately charged $89.99 for a yearly subscription. I’m not sure what happened but that seems a bit unfair. I hope a resolution can be found.
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Sneaky “purchase”
I downloaded this app because of an ad then didn’t use it… today I opened it for my son to try it out and it charged me for a YEAR. I did not hit any “subscribe” button. My son is not loving the app, I am definitely NOT liking it.
Fraud
This developer offered a free trial before purchase. As soon as I clicked the button to subscribe they automatically deducted the 34.99 plus tax from my account. It’s not showing where I can even request a refund and I have not used this app a single day! Steer clear of these scammers. It’s no way I would pay that sort of money for an app without previewing it first! Be weary! If I could give 0 stars I would
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Sub waives 14 day rights
Subscription waives your 14 day refund rights, I refuse to support dark patterns as such in applications
Fraud
I canceled the subscription day 1 of the free trial and they still charged me for a monthly subscription. I tried to find a contact on their website to report this issue and cannot find any contact information.
It's not free
It makes it look free but it's not
Waste of money
Ridiculous company, do not make the mistake of downloading this app. For a 5th grade child who is very smart they have her tracing letters
Waste of money
Ridiculous company
QR CODE to use on other devices doesn’t work
Having downloaded this on my phone to setup the account, I thought it would be pretty simple to log in the kids on their tablets. However the QR code is completely rubbish. I have tried all 3 devices to try and get even one of them to scan it. I’m livid. Apple did a hide-my-email so that wasn’t helpful either. I’ve cancelled the subscription before we can even use the trial. All I got was a waste of my time and 3 disappointed kids.
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Robbed
So i figure ill test this ap see how my kid does. Shes 8 struggles with reading n writing n nothing grabs her attention So i choose 7 days free. 1 something a week billed yearly. It installs immediatly im billed back to back 1.99 then 89.99. Ummmm that was not the deal. So i go to cancel blocking payment n remove. I dont do shady n i see theres an array of plans. Priced same different plan names. Thoroughly confused maybe i need the app
Added thought. Sure seems to be alot of the same complaint for the negative reviews. Whats the saying if 2 or more are saying it it must be true! Neginming to thing the good reviews are fake. Just a thought. And if ur reading trying to decide if you will take a chance. Just use your cash app. Your able to block payees For example i keep zero money in the immediate account, i keep in savings that has overdraft off. So when the crooks like here tried to collect they were declined. Now i go block them. No loss. Try it. Ull change the way you subscribe 😁
Added thought. Sure seems to be alot of the same complaint for the negative reviews. Whats the saying if 2 or more are saying it it must be true! Neginming to thing the good reviews are fake. Just a thought. And if ur reading trying to decide if you will take a chance. Just use your cash app. Your able to block payees For example i keep zero money in the immediate account, i keep in savings that has overdraft off. So when the crooks like here tried to collect they were declined. Now i go block them. No loss. Try it. Ull change the way you subscribe 😁
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I LOVE THIS
My mum is so grateful she got me this. I love her the best with all my heart.
Beverly
I love this!
Riley Kansas Gray
Lombardo
No reminder to cancel!
I started a trial for my 5 year old who found it too babyish and not interesting. I forgot to uninstall it and then got billed £69.99 for an annual subscription! Appealed it with Apple but they've rejected my appeal so I'm out of pocket 70 quid for nothing :((( I feel cheated. I feel we should have been sent a reminder that a subscription was about to start and that we needed to cancel now if we don't want to proceed. We just can't afford that amount of money to be wasted, and I'm sure it's the same with many people these days.
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Very good
It’s great app. How I wish they can reduce the amount we pay
Good bedtime routine
Great interactive stories for wind-down time. A bit slow to load sometimes but worth it.
Sooo good
Amazing
Is a pay app
I don’t like to pay for something that I can find in YouTube and customize by myself
