Removing duplicated service address
Maybe in future releases, have the ability to remove a duplicate service address?
Great customer service
With my job being highly technical at times I routinely have to call different companies for technical support. I have NEVER seen customer service this good. Not even for equipment that costs thousands. Every single person I have talked to has went above and beyond. Special shoutout to Shawn. He went above and beyond and saved me 2 hours worth of drive time on a Friday afternoon, not counting the time spent reconnecting the customers sensors.
Show more
Nice service
I was hesitant to use it because it was installed for free by my HVAC contractor. But it's actually pretty cool and gives me data that my smart home thermostat doesn't give me (Nest).
I can now see each time the furnace runs - number of minutes, supply temp, return temp. And since I don't have an air conditioner they set up the leak sensor to go under my water heater which I was looking to get one for anyway.
I can now see each time the furnace runs - number of minutes, supply temp, return temp. And since I don't have an air conditioner they set up the leak sensor to go under my water heater which I was looking to get one for anyway.
Show more
Awesome customer support
Our Smart AC system was paid for by our Electrical Company. The contractor that installed it did a terrible job, left without explaining what was done, and direct connected a device to our router. When I got home from work and saw what was done I disconnected everything and called the contractor who didn’t return my call.
After about 3 weeks of having the system turned off Smart AC proactively reached out to me to find out why the system wasn’t reporting in. They walked me through reinstalling it and fixed a credential problem caused by the contractor. They also helped me set it up via WiFi so that I could segregate the device from the rest of my network.
Once I got it all set up, I was amazed at how cool this technology. But what was most amazing was the customer service….great customer service like this is rare today. Thank you SmartAC!
After about 3 weeks of having the system turned off Smart AC proactively reached out to me to find out why the system wasn’t reporting in. They walked me through reinstalling it and fixed a credential problem caused by the contractor. They also helped me set it up via WiFi so that I could segregate the device from the rest of my network.
Once I got it all set up, I was amazed at how cool this technology. But what was most amazing was the customer service….great customer service like this is rare today. Thank you SmartAC!
Show more
Customer Service is on Point
They have a killer customer service hotline with prompt responses! Can’t complain.
Awesome!
I look forward to their filter subscription, it sounds really convenient!!
Smart AC
Solid service
Smart. air. Conditioning.
Pretty much, takes all the data you didn’t even think an AC can pick up and makes scheduling HVAC repairs much easier and more seamless. The way AC’s be breaking in Texas every summer, having one of these installed in my AC was a game changer, let me get notified before HVAC services became a commodity
Show more
Smart AC
Great quality app that helps track your Air conditioning levels and detect any problems with the system
Clean and Simple UI
The SmartAC app has made it so easy to manage my AC system in my house and monitor the invisible. The app is a fantastic experience and easy to setup and use. Everything loads immediately as I tap and it’s a great addition to my home.
Smart ac is amazing!
Great purchase on my behalf. I started using this back in June and they identified a leak for me, I also dont check my filters very often so it was cool having something to remind me when to change.
LIFESAVER!!!
SmartAC.Com saved me from a major HVAC breakdown. Their algorithm identified that my 13 year old system was on the verge of breaking down and was able to get a tech scheduled for me within a week.
Keep killin guys!!
Keep killin guys!!
Caught a leak within a month of use
Got the kit at the start of summer. My condensate line clogged up and the leak sensor alerted me of the flooding catch pan. So glad I installed it in time and avoid a wet ceiling and drywall repairs
Life changing!!
Filter notifications and shipments, service scheduling, and virtual tech access anytime. Thank you SmartAC.com!
