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ServiceTitan Field

ServiceTitan Field

The go-to tool for technicians

5.2K ratings
269 reviews
🔧 Utilities
Free

Details

  • Released
  • Updated
  • December 3, 2024
  • October 9, 2026

Features

Background Location Access

Developer

ServiceTitan Inc.
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ServiceTitan Field screenshot #1 for iPhone
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About

Empower field technicians with comprehensive job details, customer history, and communication logs. Streamline service delivery by creating estimates, recording work with photos, and accepting payments directly in the field. This app ensures seamless, real-time synchronization with office operations, eliminating the need for manual paperwork.

✓Job history and customer profiles
✓Recorded calls and photos
✓Estimate building in the field
✓Work completion recording
✓Payment processing
✓Real-time office sync
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What users say

Summarized from real user reviews of ServiceTitan Field. Based on 5.2K reviews and a 3.5/5 average, it highlights the 4 positives and 9 negatives reviewers mention most about this Utilities app.

Positive things

  • 🚀Works well
  • 🚀Great UI
  • 🚀OCR works well
  • 🚀Timesheets are good

Negative things

  • 🐛Crashes consistently
  • 🐛Glitchy and malfunctioning
  • 🐛Convoluted invoicing
  • 👎Missing features
  • 👎Less capable than previous version
  • 👎Not service tech friendly
  • 👎Complicated and over-complicated
  • 👎Ugly UI, looks outdated
  • 👎Holding customer info hostage
See all reviews
+1

What's New in ServiceTitan Field

23.0.1

October 9, 2026

Bug fixes and enhancements

User reviews

Most RecentHighest RatedLowest Rated

Horrible update

Honestly ruined a great thing
HVAC GUY69HVAC GUY69

Shop tickets

Why for shop tickets do you click it and it goes away
HVAC/heat/coolHVAC/heat/cool

Blah

I’m a developer myself and could make this way better flow-wise and more functional in a literal day. How it’s this bad for a company that charges this much and can’t step up is beyond me.
richybombrichybomb

New dinosaur

Operations are slow, looses online access frequently,not user friendly
1Irritated tech1Irritated tech

Garbage

This app is complete garbage compared to the old app. Kicks you out, runs background and drains battery like crazy. Shuts down your device. I’ve had nothing but problems. So bad I’d rather go back to using paper. Wish they would just abandoned this app and go back to the old. Was it necessary to create a whole new app?
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CarsonA21!CarsonA21!
See 264 more reviews

Developer apps

ServiceTitan Mobile
ServiceTitan Mobile

by ServiceTitan Inc.

🔧 Utilities

(1.7K)

Free
ServiceTitan Office
ServiceTitan Office

by ServiceTitan Inc.

💼 Business

(4)

Free
ServiceTitan Inventory
ServiceTitan Inventory

by ServiceTitan Inc.

🔧 Utilities

(11)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Can't clock in/out

Bug

Can't write up job summary properly

Bug

Frequent sign-outs

Bug
✨

Requested Features

3 requests

Ability to add new customers

Feature

See job duration for labor charges

Feature

Sell memberships in the field

Feature

FAQ

What does the ServiceTitan Field app do?

This app provides field technicians with all the necessary information to perform their jobs effectively. It includes access to job history, customer profiles, recorded calls, photos, and CSR notes. Technicians can also build estimates, record completed work with photos and forms, and take payments directly in the field to close out jobs.

What are the key features of the ServiceTitan Field app?

Key features include providing technicians with comprehensive job and customer information, enabling them to create estimates and record work completion with photos. It also facilitates payment processing in the field and ensures seamless, real-time synchronization with office operations, eliminating the need for paperwork.

Is the ServiceTitan Field app free to use?

Based on the provided information, the app is listed as 'free' and does not have in-app purchases or ads. This suggests that the core functionality is available without direct cost to the user.

Who is the target audience for this app?

The app is designed for field service technicians and mobile workforces. It aims to equip them with the tools and information needed to manage their jobs efficiently, from initial customer contact to job completion and payment.

How does this app help streamline workflows?

The app creates seamless end-to-end workflows by automatically syncing job details, schedules, and updates with the office in real time. This eliminates the need for manual data entry and paperwork, keeping the entire team aligned and improving operational efficiency.