ServiceTitan Mobile

ServiceTitan Mobile

by ServiceTitan Inc.

1.6K ratings
230 reviews
Free

Details

  • Released
  • Updated
  • October 13, 2015
  • June 5, 2026
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iphone
ipad
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About

This app empowers plumbing, HVAC, and electrical contractors to enhance customer interactions and boost sales. It provides tools for dispatching, estimating, payment collection, and presenting options, streamlining technician workflows for improved business outcomes.

Customer experience enhancement
Sales performance improvement
Technician workflow optimization
Dispatching capabilities
Estimate building
Payment collection
Multi-option presentation
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What users say

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What's New in ServiceTitan Mobile

3.8.4

June 5, 2026

Bug fixes and performance improvements

User reviews

A horrible, buggy mess that crashes my brand new iPad

As the title states, this app is a nearly unusable mess with more bugs than a swamp in August. It run so unbelievably slow at points that it has taken me literal minutes to be able to open the app, open a profile, open the estimates tab, title the estimate, and add a single product. If you’re lucky it’ll just spin for a few minutes while it struggles to upload a single, low res photo to whatever nameless cloud storage it uses. Meanwhile it still manages to use up about 25 gigabytes of storage while supposedly offloading the data to its cloud. Several times a week it goes so haywire that it completely crashes my entire iPad to the point I can’t even restart it by holding the power button. It literally freezes so bad I can’t turn off my iPad with the physical button. I would never recommend this app and if I wasn’t forced to use it for work I would never open it again
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Garbage app

Service Titan is complete garbage. This app is trash stay away.

Service Titan

I’d rather have the stomach flu on thanksgiving giving then is this app.

Find a different CRM

The ServiceTitan platform is extremely slow and glitchy. Several times per day I have to close out the app and reset it in order to get it working. When the platform is working it is very cumbersome. The platform’s lack of performance costs me a good bit of time and my sanity every single day.

Laggy

New update made the app very laggy, tried uninstalling and reinstalling. Makes my job difficult

Developer apps

User experience

🐞

Reported Bugs

5 issues

App freezes and crashes frequently

Bug

Syncing issues leading to data loss

Bug

Zooming and navigation problems

Bug

Inconsistent performance across devices

Bug

Login and password reset issues

Bug

Requested Features

6 requests

Add ability to upload more photos at once

Feature

Improve equipment management features

Feature

Integrate location notes and blueprints

Feature

Optimize interface for smaller screens

Feature

Add dark mode option

Feature

Improve stability and reduce crashes

Feature

FAQ

What does ServiceTitan Mobile do?

ServiceTitan Mobile 3.0 is designed for plumbing, HVAC, and electrical contractors. It helps technicians deliver an exceptional customer experience, drive sales, and improve overall business results by streamlining daily tasks.

What are the key features of ServiceTitan Mobile?

Key features include dispatching, building estimates, presenting multiple service options to customers, and collecting payments. It aims to enhance the sales experience for technicians and lead to positive customer reviews and repeat business.

Is ServiceTitan Mobile free to use?

Based on the provided information, the app is listed as free. There are no indications of in-app purchases or advertisements within the app itself.

What types of contractors is this app designed for?

This application is specifically built for contractors in the plumbing, HVAC (heating, ventilation, and air conditioning), and electrical trades. It provides tools tailored to their unique operational needs.

How does this app help with customer experience and sales?

The app empowers technicians to lead customers through an enhanced sales experience by providing tools for presenting options and collecting payments efficiently. This improved interaction is intended to result in positive reviews and encourage repeat business.