ServiceTitan Mobile Reviews: Is It Legit?

Customer Experience

Positive experience19.1% of reviews
Neutral10.6% of reviews
Negative experience70.3% of reviews

~ Based on 236 written reviews from the US App Store.

What users say about ServiceTitan Mobile

Is ServiceTitan Mobile Safe?

ServiceTitan Mobile has mixed safety signals based on user ratings. AppsHunter Safety Score for ServiceTitan Mobile is 58/100.

This assessment is based on 1,654 user ratings, with an App Store average of 2.9/5.

Safety Analysis

44.7% of ratings point to a safe experience
6.7% of ratings suggest some concerns
48.5% of ratings point to a risky experience

~ Based on 1,654 App Store ratings for ServiceTitan Mobile.

Is ServiceTitan Mobile Legit?

ServiceTitan Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for ServiceTitan Mobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unstable

App is taking forever to load. when it finally does load, I can't see my follow up customers, there's tiles missing from the estimate tile board. I have already done the typical delete the app and reinstall with no resolution. This is an app issue because when I use the website login, it runs flawlessly, but website doesn't allow you to load multiple pictures at once like the app does so it's very tedious.
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Never works

I never have made a review but this application never works and is the worst thing I have had to use for work.

Trash

0 if i could. I promise this is is the worst app you can use for this

Technical issues

It’s too glitchy the amount of space it takes is actually insane to keep this app running

Hot garbage

Cool features when they want to work. Hilariously still not properly implemented for iPhones

Go elsewhere

Terrible

Dial up internet was faster than this garbage

A horrible, buggy mess that crashes my brand new iPad

As the title states, this app is a nearly unusable mess with more bugs than a swamp in August. It run so unbelievably slow at points that it has taken me literal minutes to be able to open the app, open a profile, open the estimates tab, title the estimate, and add a single product. If you’re lucky it’ll just spin for a few minutes while it struggles to upload a single, low res photo to whatever nameless cloud storage it uses. Meanwhile it still manages to use up about 25 gigabytes of storage while supposedly offloading the data to its cloud. Several times a week it goes so haywire that it completely crashes my entire iPad to the point I can’t even restart it by holding the power button. It literally freezes so bad I can’t turn off my iPad with the physical button. I would never recommend this app and if I wasn’t forced to use it for work I would never open it again
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Garbage app

Service Titan is complete garbage. This app is trash stay away.

Service Titan

I’d rather have the stomach flu on thanksgiving giving then is this app.

Find a different CRM

The ServiceTitan platform is extremely slow and glitchy. Several times per day I have to close out the app and reset it in order to get it working. When the platform is working it is very cumbersome. The platform’s lack of performance costs me a good bit of time and my sanity every single day.

Laggy

New update made the app very laggy, tried uninstalling and reinstalling. Makes my job difficult

Zero stars

Service Titan is a terrible app. I have more problems with it every day and I cannot wait for the day that our company switches to a new app system..

Not reliable

Logs itself out, interface dose not work half the time. Unleaded with this program

Loss of functionality

You keep taking away and changing the tasks and now I don’t even use the tasks tab anymore and our jobs don’t track as well. Also we don’t use the service that’s attached that would require location services to be turned on always. Constantly asking to turn on location services just drains batteries and makes it hard for service pros to use their pad if they constantly have to be charging it because of your app sucking the battery.
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Great idea bad execution

The app is a great concept and is amazing for business…WHEN it works this app and software could be top tier if they would fix all the bugs and issues that it has with crashing all the time

Reinstalling

The app started to freak out, and jump between windows, on a brand new iPad, so the issue is not hardware. Some jobs disappeared from the list. The list on one device doesn’t match the list on another

Come on

Automatically transferring data from one page to another is a no-brainer I thought in the computer world to cut down on error. Glitches screen, sizing, signing boxes, and cancel button if you don’t want to share location.. It’s downright sickening.

This software getting worse

Been using this software for years. It’s getting worse each year. From password changes every month to now needed authentication app. Getting too hard just to log in. Especially since I’m remote a lot an

New app suck

New app is absolutely garbage

Terrible app

Cost too much to do anything on this app especially considering it’s user interface is straight dog water.