Comparison

ServiceTitan Mobile vs Rheem

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceTitan Mobile

This app empowers plumbing, HVAC, and electrical contractors to enhance customer interactions and boost sales. It provides tools for dispatching, estimating, payment collection, and presenting options, streamlining technician workflows for improved business outcomes.

Highlights
  • Customer experience enhancement
  • Sales performance improvement
  • Technician workflow optimization
  • Dispatching capabilities
  • Estimate building
  • Payment collection
  • Multi-option presentation
Features
Read full description

ServiceTitan Mobile 3.0 helps plumbing, HVAC, and electrical contractors deliver an exceptional customer experience while driving sales and business results. Built from the ground up, Mobile 3.0 incorporates best-in-class practices and a beautiful, user-centric design to power technician's day-to-day performance. With the ability to dispatch, build estimates, present multiple options, collect payment, and much, much more, Mobile 3.0 allows technicians to lead customers through an enhanced sales experience that will result in positive reviews and repeat business. ServiceTitan Mobile 3.0 app uses the Location Background mode. Continued use of GPS running in the background can dramatically decrease battery life.

About

Rheem

This app streamlines HVAC system installation, service, and troubleshooting for contractors. It offers Bluetooth® connectivity for system setup, diagnostics, and warranty tracking. Access technical support, parts lists, manuals, and rebate information.

Highlights
  • Bluetooth® system setup
  • Real-time operating parameter monitoring
  • Alarm diagnosis and history
  • Parts lookup and manual downloads
  • Warranty status tracking
  • Retailer and distributor locator
  • Rebate and financing research
Features
Read full description

We’ve redesigned Rheem for Contractors to offer the industry’s most powerful, intuitive, and easy-to-use app. Whether you’re on a residential service call or installing 40 units at a major site, the free Rheem Contractor app’s Bluetooth® capability – paired with an enabled HVAC system -- makes set-up and troubleshooting simpler than ever. With Rheem for Contractors and eligible air systems, you can easily: Install - Set up systems quickly and easily with the new Bluetooth® setup - Monitor operating parameters from your phone while charging outdoor units - Verify system setup with access to system operating status - Quickly check for alarms Service - Diagnose active alarms and alarm history - Check system operating status - Easy step-by-step parts replacement and system setup The Rheem for Contractors app also offers powerful support for all of our air and water products, with a new Product Technical Support design that is easier to use and more accurate than ever: - Access installation instructions - Search parts lists - Download manuals - View tech sheets - Research consumer literature Track Warranty information - Scan and confirm model and ownership details - Check warranty status and share HVAC systems warranty certificate Locate - Look up retailers - Look up distributors Research - Find up-to-date rebate information - Research financing options - Offer extended warranty - Confirm AHRI information and certification for HVAC systems

Screenshots

ServiceTitan Mobile4 screens
Rheem4 screens

Verdict

The call

The clearest difference is rating: Rheem at 4.6 against ServiceTitan Mobile's 2.9. Rheem also leads on review sentiment (40% vs 19%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Rheem holds the better App Store score, 4.6 against 2.9. Both are backed by a comparable volume of ratings — 1.7K and 1.8K respectively. Written reviews point the same way: 19% of ServiceTitan Mobile's written reviews are positive against 40% of Rheem's.

UpkeepUpdate frequency

ServiceTitan Mobile ships an update every 5 weeks, Rheem monthly. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.

Scorecard2 real differences · 8 level
ServiceTitan Mobile versus Rheem: the parameters behind the verdict, then further details
ParameterServiceTitan MobileRheem
PriceFreeFree
Rating2.9 (1.7K ratings)4.6 (1.8K ratings) — better
Positive reviews19.1% of reviews40.0% of reviews — better
Number of ratings1.7K1.8K — better
Update frequencyEvery 5 weeksMonthly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad — betteriPhone
Requires iOS17.016.0 — better
Further details — not scored
Size253 MB120 MB
Age rating4+4+
DeveloperServiceTitan Inc.Rheem Manufacturing Company

Customer experience

ServiceTitan Mobile

All ratings1,654 ratings
Positive44.7%
Neutral6.7%
Negative48.5%
Written reviews236 reviews
Positive19.1%
Neutral10.6%
Negative70.3%

Rheem

All ratings1,812 ratings
Positive90.2%
Neutral2.6%
Negative7.2%
Written reviews15 reviews
Positive40.0%
Neutral0.0%
Negative60.0%

Bugs and requests

ServiceTitan Mobile

Reported bugs

5 issues
  • App freezes and crashes frequently
  • Syncing issues leading to data loss
  • Zooming and navigation problems
  • Inconsistent performance across devices
  • Login and password reset issues

Requested features

6 requests
  • Add ability to upload more photos at once
  • Improve equipment management features
  • Integrate location notes and blueprints
  • Optimize interface for smaller screens
  • Add dark mode option
Show 1 more
  • Improve stability and reduce crashes

Rheem

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceTitan Mobile

No in-app purchases

None

Rheem

No in-app purchases

Questions

Is ServiceTitan Mobile free?
ServiceTitan Mobile is free to download, with no in-app purchases.
Is Rheem free?
Rheem is free to download, with no in-app purchases.
Which has better reviews, ServiceTitan Mobile or Rheem?
Rheem is rated higher. ServiceTitan Mobile averages 2.9 out of 5 from 1.7K ratings, while Rheem averages 4.6 from 1.8K ratings.
Do ServiceTitan Mobile or Rheem have ads?
Neither ServiceTitan Mobile nor Rheem shows ads.
Which is updated more often, ServiceTitan Mobile or Rheem?
ServiceTitan Mobile ships an update every 5 weeks, and Rheem monthly. Most recently, ServiceTitan Mobile was updated on November 6, 2026 and Rheem on November 7, 2026.

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