Slow, unworkable
The app itself is archaic. You will wait 30 seconds for a refresh. Filters do not work.
Merge Accounts
06/03/26 I would love if this database could merge my accounts. I sub for multiple districts and it would be more convenient to have one log in and to be able to view all districts and jobs at once. Frontline has this capability. Thank you.
Austan Sullivan
I LOVE SMARTFIND EXPRESS! It’s so easy to manage my jobs by just opening the app and clicking a few buttons! I see some improvement is needed, but overall it’s an amazing tool to stay current and in control with your substitute shifts.
Hate this
The worst system ever!!!!!
Need assignment to see assignments
You have to pick up an assignment on the website to see any future assignments on the app. Only once you have an assignment will the app fetch future assignments. Whenever I do not have an assignment, the app returns zero results. When I have an assignment, the app shows results. This bug has existed for months if not a year.
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JANKY!
I can’t accept listed roles b/c the system calls others and won’t allow you accept a role whilst it calls others. Then the role disappears, frustrating.
Also not many options to access settings. Like no where is there help/support. Password reset etc.
pretty lame.
Also not many options to access settings. Like no where is there help/support. Password reset etc.
pretty lame.
Need Confirmation
Please add a Confirmation check once job is accepted. I’ve accidentally accepted jobs because of location of button on app from my phone and then have to cancel. After accepting a job, have a confirmation pop up we must click onto so this doesn’t happen. Thank you.
Bugs Galore
Tried to cancel ONE job, it cancelled ALL of my jobs, and I cannot uncancel them on the website (I tried). None of the links give indication that they’re being clicked. Phone numbers are images (meaning you cannot even copy the number so you can call it let alone simply click it).
Not great
As someone who has subbed in various districts, this is the least user-friendly app for finding jobs I have come across. The available jobs search is incredibly janky. Why do I have to wait several seconds just for it to “fetch” the next set of 10 or so jobs? If I tap something while it’s still ‘thinking’, it often just breaks altogether and comes up with a time-out error that indicates I can “search again in X seconds” but I usually just have to close out of the app entirely to get it working again.
Filtering for jobs by location doesn’t work on the app; I don’t know if this more on my district’s end but I can’t actually filter for location, which also allows me to filter by grade level, etc which is irritating because then I have to wait ages (see above) while I scroll through jobs I don’t want. The filters are all available when I log in on a computer, however.
The in-app calendar is nice, but why is there no option to add assignments to my own personal calendar? Pretty much everything comes with an ‘Add to Calendar’ button nowadays. That would be a huge quality of life improvement.
Filtering for jobs by location doesn’t work on the app; I don’t know if this more on my district’s end but I can’t actually filter for location, which also allows me to filter by grade level, etc which is irritating because then I have to wait ages (see above) while I scroll through jobs I don’t want. The filters are all available when I log in on a computer, however.
The in-app calendar is nice, but why is there no option to add assignments to my own personal calendar? Pretty much everything comes with an ‘Add to Calendar’ button nowadays. That would be a huge quality of life improvement.
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Multiple Accounts
03/27/25 I would love an add to calendar feature
08/05/25 I wish there was a way to view/merge multiple accounts at once. Frontline has this feature.
08/05/25 I wish there was a way to view/merge multiple accounts at once. Frontline has this feature.
Not working
Errors
Ok could be better
I love that you can see that k is bk and q is queens but wish they added the address on the main screen instead of having to click on the jobs to see the address.
Also I wish you could click on locations to separate Brooklyn from queens instead of scrolling through it all. I live in queens so I don’t want to see bk unless I click on it. So it could be better . Also we should have access to all districts in NY just in case. My daughter lives in Manhattan and sometimes I stay for two months but would like to work there . So give us more options all the time . You do this and you have more availability and help in locations needed.
Also I wish you could click on locations to separate Brooklyn from queens instead of scrolling through it all. I live in queens so I don’t want to see bk unless I click on it. So it could be better . Also we should have access to all districts in NY just in case. My daughter lives in Manhattan and sometimes I stay for two months but would like to work there . So give us more options all the time . You do this and you have more availability and help in locations needed.
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This app works well but I wish it would do more
I sub for two different districts. The wish it was easier to switch back and forth between districts. Is there a way I could create a user name that I can use for both districts instead of having to enter each district’s numeric id code?
I would also love it if when I take a job, this automatically got added to my calendar so that I don’t manually have to enter it risking the chance that I might forget and schedule a conflict between two districts.
These two additions to the app would make things so much easier to navigate!
I would also love it if when I take a job, this automatically got added to my calendar so that I don’t manually have to enter it risking the chance that I might forget and schedule a conflict between two districts.
These two additions to the app would make things so much easier to navigate!
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Too easy to accept
This app overall works well. Just could you please please add a confirmation step after accepting a job. Maybe I have fumble fingers, but I have twice while just looking at the description of a job clicked the accept button by mistake. An extra step to confirm you actually wanted to accept the job would be helpful. Thanks
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Major bug
It’s a good app when it works. but I’m always having to delete the app then reinstall it because it’s always freezing on my phone. Very annoying.
recently when I open this app it stacks and not allow me to click on anything
recently when I open this app it stacks and not allow me to click on anything
Not Good
Appl its not working. Never get notices of assignments
Could be improved
The app crash so often
Horrible functionality
The app is incredibly slow, freezes, crashes, and the refresh timer is obnoxious.
Have to log in EVERY. SINGLE. TIME.
Something changed in the app, maybe when I updated to iOS26, and now every time I open the app i have to log in (which is several clicks the way my district has it set up). Super annoying because I check often for new postings. Other than that, for how I use it, it's great. Nonissues seeing/selecting/declining jobs. I just wish it would stay logged in.
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