SmartHealth User Reviews

SmartHealth
SmartHealth
Shenzhen Yucheng Innovation Technology Co., Ltd.

Customer Experience

Positive experience21.3% of reviews
Neutral16.9% of reviews
Negative experience61.8% of reviews

~ Based on 793 written reviews from the US App Store.

What users say

Is SmartHealth Safe?

SmartHealth has mixed safety signals based on user ratings. AppsHunter Safety Score for SmartHealth is 60/100.

This assessment is based on 2,044 user ratings, with an App Store average of 3/5.

Safety Analysis

44.7% of ratings point to a safe experience
11.8% of ratings suggest some concerns
43.5% of ratings point to a risky experience

~ Based on 2,044 App Store ratings for SmartHealth.

Is SmartHealth Legit?

SmartHealth appears to be a legitimate app. AppsHunter Legitimacy Score for SmartHealth is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Initial Review

The ring itself is very well made, no glaring manufacturing errors. The problems come with the app. First and most obvious, the app was by written by someone where English is not their first language, or even second. Multiple grammatical errors, using wrong words, improper spelling and punctuation. The GUI is dated and poorly designed. There is a section for choosing your country, every app or program I’ve used has the countries in alphabetical order, not this app, they’re just randomly tossed in a list. This is another example of no attention to detail.

The ring has five main functions: steps, BP, sleep, PCO2 & heart rate. With the exception of steps, each function has to be turned on in the app, there is no continuous monitoring. When activating one of these features the app tells you to place the ring sensors on the “belly” of your finger (i.e underside of your hand). Other than taking off the ring and looking at where the sensors are, there is no indicator as to where the sensors are when the ring is on your finger. This is a major design flaw.

I’ve only had the ring a short time, but to be fair, I’ll give it a couple weeks and see how it fairs.
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Needs a MAJOR upgrade

The app definitely needs work, although when it comes to measuring your vitals is perfectly fine. Except for sleep. The problem comes when it’s trying to sync every time you open the app. Instead of a smooth process it constantly freezes, the measurements take awhile to catch up, but I usually have it set to check my vitals every hour and that process is fine. The only set of signs it fails to take is the sleep one. I went through the night and even though the tossing and turning was my normal it didn’t record ANYTHING about my sleep pattern, also if it could connect to the activity portion of the Apple OS it would be a game changer the only third party app it connects to from their end is the Apple Health app which isn’t bad but could definitely be better. So I understand why this app is sitting at a 3.0.
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Not the best

Having friends on this thing is pointless. The readings or incorrect on both ends. Reading on sleep, BP, etc are all wrong too. I wouldn’t recommend

Terrible app

App is always frozen, slow, non responsive and doesn’t work. The ring does not track my sleep accurately whatsoever

Inconsistent

This product is so inconsistent that it is frustrating. I primarily bought it to track my sleep patterns to avoid wearing my Apple Watch to bed. I’m ready to get rid of this ring.

App hasn’t been synchronizing with the ring??

I keep getting a “synchronization failed” whenever I try to synch my ring and the ring is pretty much useless without the app… can this be fixed? I already tried restarting the app and my phone. If this gets fixed or if I get a tut on how to fix it then I will change my rating.

Yog

Poor app

Whacky

For English speakers, nothing makes a whole lot of sense. When pairing and completing set up, none of the countries were in alphabetical order. I couldn’t find United States under “U” because it was under “M” for some reason. It’s not very intuitive and I can’t figure out why it doesn’t synchronize faster. The “okay” button reads “sure,” which is kind of funny. Overall, the app needs a lot of improvements.
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This program Not working. Removing it

Removing this app now!

Connectivity problems

Unable to pair my ring to the app

Worst fitness app on the planet

The ring is great. This app is absolute garbage. In one week, it has frozen or crashed 12 times. It drains battery life worse than any 5 of my other apps combined, including games. It also fails to accurately track measurements such as steps, and sleep patterns. I have had to reset or reinstall the app every single day since purchase.
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Connection

This app has connection problems, making the results in accurate.

Ring

Sleep track not working for me

Don't waste your time

This app is so inaccurate. First, it doesn't even have the United States as an option for countries. Second, they aren't in alphabetical order which is weird. Third, the sleep only tracks from 11pm on. The BP varies based on what you put in the settings. Example; in settings it has a BP entry field. No instructions or explanation given. I assumed it was to put the standard range which is 120/80. Mine usually runs 110/70. This thing had me at 130/80 125/85 etc. I adjusted settings to test it out and put it at 110/70. Now my BP is saying 105/70. It's a scam. Will be returning the Milavan smart ring and deleting this app.
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Keeps freezing!

Once you do a sync the app freezes!

Keeps crashing

It keeps freezing up or crashing it’s not working properly. I hate that you have to undo the app and then put it back in, but then you lose all your information. What’s the purpose of it? I think I’m just gonna return the ring and cancel it.

prob not for me

will likely return.. the app is not easy to use. idk why every bit of info you read in help etc refers to the “watch”.. it’s not a watch it’s a ring. just makes it seem like info isn’t updated or clear.. in health assessment is my hair shiny black without dandruff…i am blonde. i think this is geared to china only. it is supposed to continuously monitor heart rate @& oxygen etc but all ive been able to do is take manual measurements that are all
WAY higher than my normal …im so sick of trying to find a ring that works…none do. not even the 3-4 hundred dollar ones. so over it
ps i went to app support & all COMPLETELY WRITTEN IN CHINESE…im..i cant read that :(
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Change sleep time?

It always starts my sleep at 8 PM. But I work at 3 AM in the morning and I go to bed earlier than eight. Is there anyway I can change the start time ?

Horrible! Inaccurate! Dangerous 😳

this app proved to be dangerous reading my Heart Rate inaccurately so much so that i failed to go to the hospital when i needed to for afib!!! Worn correctly, said my heart rate was normal when i got to hospital was 152!!! Cost me two days not going yet bc it was within normal range and at lower end! Also, blood pressure 20 points lower than reality. I tested while AT hospital on ekg machine and monitor. WILDLY WRONG!!! Could have cost me my life - would sue if i knew how!!!
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Good but…

The app worked fine. Then, it stopped working and not tracking my information.