SmartLife User Reviews

SmartLife: Smart Living
SmartLife: Smart Living
Volcano Technology Limited

Customer Experience

Positive experience27.1% of reviews
Neutral13.1% of reviews
Negative experience59.8% of reviews

~ Based on 3,006 written reviews from the US App Store.

What users say

Is SmartLife Safe?

SmartLife: Smart Living appears safe based on user ratings. AppsHunter Safety Score for SmartLife is 94/100.

This assessment is based on 267,117 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.8% of ratings point to a safe experience
2.8% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 267,117 App Store ratings for SmartLife.

Is SmartLife Legit?

SmartLife: Smart Living appears to be a legitimate app. AppsHunter Legitimacy Score for SmartLife is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t even work properly

This is by far the most frustrating app I’ve probably ever used to the point where I’m actually leaving a review. Worked great for the first couple hours then it just half works constantly not connecting to the light bulbs . Super over complicated way to group them under one control . Then out of nowhere the controls just stop working. This app is an absolute joke . JUST GIVE ME APPLE HOME ACESS your app is grabage and you have the audacity to charge money for it on top of that . I just want to control my lights it should NOT BE THIS COMPLICATED
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App within an app

I downloaded Smart-Life but every time I open it, I pop-up tells me I have to update another app called home. When I chatted for help after three non-helpful responses I was told to continue I needed to pay money. what a scam.

Took away random??

Why did you take away the random option for smart plugs?

Maps dont work

Management maps dont work

This app sucks

Very temperamental, changes schedule without your input.
Looking for better app currently. RUN!!!

Screen turning off the wrong plug

Been using this app a couple of years now. All of a sudden, it decided that when I tap on a button to turn off a device, it will turn off a random one somewhere else on the screen. Couldn’t find a way to contact Support on this.

Keeps crashing

The app was working and now it will not even open. Fix it. I have several things on it.

Frequent crashes

The app crashes all the time, so I’m in the freaking dark 🤦🏻‍♀️ thank God I retained the remoter of some of my house lamps and some have an actual button 🤦🏻‍♀️ I hate the stupid apps I can’t even have light in my house without it 🤦🏻‍♀️

Vevor 7 in 1 weather station

Using this app for the vevor weather station only gives the current day’s rainfall. It would-be nice if you could access all the info from the weather station console such as cumulative totals.

Love the app

Made tuning on lights and equipment remotely so easy.

bad update

my app isnt opening after the update. how am i supposed to feed my cats when im not home.

AI ruined this app

This app used to work perfectly, but then, like so many companies, they needlessly added AI. Now the user interface is cluttered and aggravating to use. All I wanted was to turn my lights on and off and change colors, so I bought lightbulbs that don’t require an app, AI, or wi-fi.

Updated and Lost Everything

Very disappointed
I updated and now I’ve lost all connections.

Too slow

This app is too slow to open. Even when it is open it is slow to refresh.

New ads for old users

I’ve used SmartLife for easily 4 years now and up until the most recent update have had no complaints. Most recently however, ads have been brought to the app and are frustrating and annoying to deal with. I think there should have been consideration for users that have been using the app for years now to be grandfathered into an adless version.
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Intrusive ads

App was working fine until last update, then I started getting constant ads at the bottom of the home page. And you can’t turn them off. The Insoma water timer device I use requires the SmartLife app - I tried the Tuya app as well, and it’s the same. If the device I use requires a specific app, why am I being forced to receive ads? Stop it with the ads. Will never purchase another Insoma product. Deleting SmartLife and getting another device.
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Update

Update took away quick on off button for each device

Sucks

Stopped working. Worthless

Paying for Notifications on a Baby monitor What’s wrong with your business?

I bought a baby monitor and it uses this app as a safety need you need to have notifications to keep track of your baby this is the worst app ever and have never had to pay for notifications on any app this is terrible service

Garbage app

Garbage app