Great App.
Response from developer
Thanks for the review, and for the kind words about the app. We haven't moved any free feature of the app behind Premium. The features marked PRO (the extra forecast models, min/max history, the rolling "last X days" periods, comparisons and the detailed reports) were already Premium, and recent additions like the Records & climate report launched as Premium. If something that used to be free is now locked for you, please email us at contact@smartmixin.io and tell us which screen it is. We'll look into it. Vincent
Schöne App
Maps
Missing monies and pro version
Response from developer
Hi Jason, I'm really sorry for the trouble. First, please don't worry about not being able to reach me — I did receive your email and replied on 2 July, so do check your inbox and spam for a message from contact@smartmixin.io (that's the right address to reach me anytime). On the £8.99: when I checked both the App Store and our payment records, I couldn't find a completed charge on our side. That usually means the subscription was started but didn't fully go through, so nothing got activated — which is why premium isn't showing. If the money did actually leave your account, I'll put it right straight away, either by switching premium on or refunding you. The quickest fix is to tap Restore Purchases under Settings > Subscription in the app; if that doesn't do it, just reply to my email with the charge date and whether it lists Apple or SmartMixin as the merchant, and I'll sort it out.
Bug
Response from developer
Bonjour, et merci pour ce retour — désolé pour la gêne occasionnée. Ce blocage ne devrait pas arriver. Plusieurs correctifs de stabilité sont sortis depuis votre avis, dont un sur les écrans de station qui pouvait rendre l'app instable au bout d'un moment. Si vous n'avez pas mis à jour depuis, la version actuelle devrait déjà nettement améliorer les choses. Si le problème revient, écrivez-moi à contact@smartmixin.io en me précisant sur quel écran vous étiez au moment du blocage : avec cette information je peux reproduire le cas et le corriger pour de bon. Merci d'utiliser SmartMixin et d'avoir pris le temps de signaler le souci. Vincent
