SmartRVRoute User Reviews

Customer Experience

Positive experience16.1% of reviews
Neutral6.5% of reviews
Negative experience77.4% of reviews

~ Based on 31 written reviews from the US App Store.

Is SmartRVRoute Safe?

Not enough ratings yet to assess SmartRVRoute.

Is SmartRVRoute Legit?

SmartRVRoute appears to be a legitimate app. AppsHunter Legitimacy Score for SmartRVRoute is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pay?

Maybe I missed it but I didn’t see anywhere that the app costs. I downloaded it and was putting in my information when I was told I would get two days free and then would have to pay to continue. It didn’t say how much. Im very leery of on line purchases

Maybe I don’t have it setup correctly

I live near NY and Connecticut which has Parkways with very low bridges and no trucks or RV’s are allowed. I did use a truck app that did well but no CarPlay. I download this app because it had CarPlay and it is
for Rv’s. Now my comments, 1st when you use CarPlay you get the map but no other info unless you look at the phone. Example, how far is it to your exit. If you’re listening to your radio and the app announcement comes on, your radio stops playing until you select it again. Lastly, on my last trip (190 miles) the app lockup 4 times.

Good idea for this app but it needs a lot of updating
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Highly Reliable

My wife and I have been full-time since May 2014. We were not initially aware of SmartRoute; I do not recall exactly when we found it, probably something my wife came across. For us it has saved us a number of times from routes from Google that have vertical clearance issues, weather closures in three round trips from Albany, Oregon to Raleigh, North Carolina with excursions to sightsee or visit family/friends in both directions. It has never failed to get us to/from an Interstate and an RV park without incident or clear routing through a urban area involving multiple interchanges beltways or other interstate highways.
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Response from developer

Thank you very much for taking the time to post a positive review. We really appreciate it! Feel free to contact us if you have any questions or suggestions in the future.

Best one so far

Have used this app for trips across 10 states so far and with one exception, it gave us the best routing for our RV. Verbal and other audio alerts are helpful as is the ability to customize what the map shows and what alerts are received, e.g., truck stops by name and distance. The one exception for good routing took us through a dense urban area for about a mile- there was significant road construction everywhere so that may have been the reason. Overall, very satisfied and renewed the subscription.
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Response from developer

Thank you for taking the time to post your positive experience. Please feel free to reach out to us if you have suggestions for future features. Menu > Contact Us. We look forward to hearing from you.

RV APP?

This is a truckers app ! It appears to like city traffic.

Has issues

Gave us bad directions. We were heading down the Pennsylvania Turnpike and were told to “make a right”, which wasn’t an exit but the access road! Which of course was gated closed so couldn’t use it even if we wanted to. We went 30 minutes further out of our way to get to our destination.

SmartRVRoute

I would NOT recommend this app. I got it because we were heading cross country from Lake Ozark to Tupelo, MS. It seemed to work OK to Memphis although I missed a gas stop due to a road name change that had not been made. I also could not find a location for the RV Park, it was in the listing but did not seem to know where it was. The worst part was going through Memphis where it led us onto surface streets in not great condition and traffic lights rather than four lane limited access routes. NOT RV FRIENDLY!!!
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Response from developer

Sorry you had difficulty. We want to investigate the route we provided and the settings used on the app during that time. Please call or text ‪(786) 445-0822.

So helpful

This apis great

Response from developer

Thank you! We are delighted to be of help.

Will not route! Error 400 continually

Inoperative on iOS 14 and over 60 fb of free memory! Unusable and a waste of time!

Response from developer

Please contact us directly so we can assist you. the app is iOS 14 compliant. Call or text ‪(786) 445-0822 or email to help@smartrvroute.com

Wrong mileage - no customer service

Wrong mileage and no way to contact someone! Send emails, nothing! My experience I was ripped off!

Response from developer

Please contact us directly so we can assist you. the app is iOS 14 compliant. Call or text ‪(786) 445-0822 or email to help@smartrvroute.com

Awful

The app wanted to take me hours out of my way to avoid parkways as compared to planning the trip manually which also avoided parkways. Also routed me through the woods and over a lake.
Worse yet, I spent all day (less than 24 hours from purchase) to get a refund and, in the end, they responded “call Apple”
I guess I lose my $9.99. So glad I didn’t purchase a bigger subscription.
Don’t waste your time. I would have been better off with a paper map.
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Need a subscription

Would have been nice to know I needed a subscription before I downloaded it.

Response from developer

There is no charge to download. You can request a FREE TRIAL, launch the SmartRVRoute app, Press Menu > Settings > Feedback > enter comment “Free Trial”, press SEND. Allow up to 24 hours for activation of trials. Activation is immediate when you use the in-app purchase process.

Cumbersome and confusing

This app is awful! Nothing intuitive about how to simply lug your destination from the beginning! WASTE!

Response from developer

Sorry you didn't like the UI, we tried to keep it simple, all you have to do is enter the address on the top bar where it asks for destination. Free Trials are available in case others want to try for themselves. To request a FREE TRIAL, launch the SmartRVRoute app, Press Menu > Settings > Feedback > enter comment “Free Trial”, press SEND. Allow up to 24 hours for activation of trials. Activation is immediate when you use the in-app purchase process.

Horrible.

App does not work. It cannot locate any address I input. Case in point. I input the Web Developers address
TeleType Co. Inc.
44 School Street
Boston, MA 02108.
Their own app they developed cannot even locate their own address. How stupid is that?
Contacted app support & got a very rude male who told me he could not help & insisted I text him my issue which I did last week. No response at all. I’m on a three week rv trip & spent $49.99 for a useless app. I demand a refund! Now!
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Not a free app

Is deceiving. Not a free app! You can only use the app for an hour for free.

Not Free Not Updated for Road conditions

After entering vehicle info it took us on a route with 5 miles of DIRT road. Waited for 15 minutes for pilot car to lead us 2 miles an hour. No place to turn around to avoid it!! Why charge $50 if you can't give updated road conditions??? Piece of crap!!!

Response from developer

Sorry you had trouble but most times when someone complains we find that they failed to heed our original instructions. Please contact support via text or calling (786) 445-0822.

RV GPS

It looks like a great app. I’m very disappointed that I didn’t get to use it because as soon as I asked it to ‘plan route’ it asked me to subscribe. $9.99/7 days, $29.99/? mths or $49.99 yrly.

Crap app.

I don’t know who gave this thing 5 stars. Must be a FOD (friend of the developer). Useless.

Not Free

It’s a rip-off don’t even waste your time

Great for RV travel

We purchased this when RAnd McNally did away with their RV GPS app. Was very unsure of it with the reviews I read but decided to try it. We LOVE it! We have been traveling for 3 months using it each travel day and it has been wonderful. It is a very good tool for any size RV. You put all of your RV specs into the settings (i.e. Height, weight, length) and it routes according to the best route for your rig. You can choose, most highway, RV quickest, or RV fastest. You can't go wrong with his app.
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Response from developer

Thank you very much for your detailed feedback, this is very helpful for us to know the specific features you value.