Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This platform streamlines field service operations for businesses. It empowers technicians with job history, service agreements, and upsell opportunities, while enabling back-office managers to improve efficiency. Features include mobile estimates, invoicing, payment collection, and custom forms.
What's New in SmartServ
2.1
May 5, 2023
Crash fixes and improvements
Developer apps
FAQ
What is SmartServ?
SmartServ is a field service management platform designed to increase business efficiency for back-office managers and field technicians. It offers features like job history, service agreements, mobile estimates, and payment collection.
Is SmartServ free to use?
Yes, SmartServ is available for free. The app is priced to be accessible and not a significant financial burden for businesses.
What devices does the SmartServ iOS app support?
The SmartServ iOS app is compatible with all Apple iPhone and iPad devices. It was released on 2022-10-07 and last updated on 2023-05-05 with version 2.1.
Can field technicians use SmartServ without an internet connection?
Yes, a key feature of SmartServ is its ability to work without internet connectivity. This allows technicians to access information and perform tasks even in areas with poor or no signal.
How does SmartServ help with customer communication?
SmartServ can auto-trigger 'On My Way' messages and emails to customers. It also allows for sending technician information, requesting customer reviews, and sending estimates and invoices.
What kind of payment methods can be collected through SmartServ?
Field technicians can collect payments via cash, check, or credit and debit card directly in the field. The app also supports sending payment links to customers via SMS or email.
Does SmartServ offer any training or error reduction tools?
Yes, SmartServ allows for the creation of custom checklists and forms. These can be used to train technicians and reduce job error rates, with reports generated from the form data.
What is the user sentiment for SmartServ based on ratings?
The current user sentiment for SmartServ is mixed, with an average rating of 2.3 stars from 3 ratings. This suggests there may be areas for improvement in user experience or functionality.
