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ServiceBench

ServiceBench

by Asurion Services, LLC

74 ratings
45 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • May 28, 2021
  • June 25, 2026

Features

Developer

Asurion Services, LLC
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ServiceBench screenshot #1 for iPhone
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ServiceBench screenshot #6 for iPhone
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About

Empower your field technicians with a mobile app designed for efficient onsite job processing. It offers offline capabilities, guided workflows, customer communication tools, and payment processing to enhance service delivery and customer satisfaction.

✓Offline job processing
✓Guided data collection workflows
✓Customer notifications and tracking
✓Invoice generation and payment processing
✓Job scheduling and route details
✓Turn-by-turn driving directions
✓Customer contact and service history access
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What's New in ServiceBench

v26.25.1

June 25, 2026

This version contains performance improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Worst app ever

Reinstall it every day to work!!!
adamawesometwitchadamawesometwitch

Still not working

I didn’t think this app could get any worse. But it has. Having to reinstall it multiple times a week.
DCB2.0DCB2.0

Response from developer

We're sorry to hear you are experiencing issues. AWS was down last week. If you are continuing to have issues, please contact our customer support team at sbsupportfeedback@asurion.com.

Trash

Trash
yandelito00yandelito00

Terrible

Awful app, always crash and make you download over and over again
BooPeekBoo$BooPeekBoo$

Crashes all the time

Man, every time I open it. Needs to be uninstalled/reinstalled
Michael06060Michael06060
See 40 more reviews

FAQ

What does the ServiceBench Mobile app do?

The ServiceBench Mobile app empowers field technicians to efficiently process onsite jobs. It provides tools for managing daily schedules, collecting necessary data through guided workflows, communicating with customers, generating invoices, and processing payments, all from their mobile device.

Can I use the app without an internet connection?

Yes, a key feature of the ServiceBench Mobile app is its offline capability. Technicians can work on all their jobs even when there is no internet connection, ensuring productivity regardless of location.

What are the requirements to use the ServiceBench Mobile app?

To use the ServiceBench Mobile app, users must have existing login credentials for the ServiceBench System and must be actively utilizing service jobs. More information can be found on the ServiceBench website.

How does the app help with customer service?

The app keeps technicians connected to the customer throughout the service experience. Features include notifications, tech tracking, customer surveys, and the ability to generate invoices and process payments onsite, leading to a more streamlined and professional customer interaction.

Is the ServiceBench Mobile app free to use?

Based on the provided information, the app is listed as free. However, it requires existing login credentials for the ServiceBench System and is intended for users actively managing service jobs.