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RIDGID Link

RIDGID Link

by RIDGID Software Solutions

307 ratings
21 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
September 17, 2017
Updated
October 15, 2026

Features

Background Location Access

Developer

RIDGID Software Solutions
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RIDGID Link screenshot #1 for iPhone
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About

This mobile platform connects with compatible tools to provide real-time data and insights. Even without connected tools, users can access manuals, instructional videos, and service center locations for all products.

✓Connects with Bluetooth-enabled tools
✓Real-time data and insights
✓Access tool manuals
✓Watch instructional videos
✓Locate service centers
Show original description

What users say about RIDGID Link

Reviews of RIDGID Link are mostly negative: the Productivity app is rated 4.6/5 from 307 App Store ratings. What users like most: efficient and quick tool usage, makes jobs faster. Top complaints: app freezes before loading/logging in, cannot find registered items. Summarized from real user reviews.

Positive things

  • 👍Efficient and quick tool usage
  • 👍Makes jobs faster
  • 👍Saves significant time
  • 👍Great tool for plumbers
  • 👍Innovative technology

Negative things

  • 🐛App freezes before loading/logging in
  • 🐛Cannot find registered items
  • 🐛App does not track tools
  • 🐛Does not show last location
  • 🐛Press count not updated
  • 🐛Bluetooth tracking issues
  • 🐛Cannot select language or country
  • 🐛Cannot create an account
  • 🐛Login issues (Mexico)
  • 🐛Does not register/track power tools
  • 🐛Does not show tools from online registration
  • 🐛App is useless/doesn't work
See all reviews

What's New in RIDGID Link

3.2.8

October 15, 2026

Bug fixes and stability improvements.

User reviews

Most RecentHighest RatedLowest Rated

Freezes before loading/logging in

This app won’t log me in because it freezes before I get the opportunity
TTealie-o

Uri

Macias
MMaciaz88

Registration

Can’t find most items that I registered, especially tools bought on line. I’m very disappointed.
$$@Uygh

Astro plumbing

RP351 AMAZING
OBoriginal booch

Sometimes difficult to navigate

Seems every time I sign in using the app it takes me to places I don’t need to be.
LWLiveOak Will
See 16 more reviews

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See developer apps

User experience

🐞

Reported Bugs

11 issues

App freezes before loading/logging in

Bug

Cannot find registered items, especially online purchases

Bug

App does not track tools

Bug

App does not show the last location of tools

Bug

App does not update the press count

Bug

Bluetooth tracking does not work

Bug

Cannot select language or country during account creation

Bug

Account creation fails with an error

Bug

Login issues, with repeated error messages

Bug

App does not register or track power tools

Bug

Registered tools from online account are not displayed in the app

Bug
✨

Requested Features

3 requests

Improve app updates and functionality

Feature

App should be able to register and track all Rigid tools, including power tools

Feature

Fix the app to track tools, show last location, and update press count

Feature

FAQ

What does the RIDGID Link app do?

The RIDGID Link app serves as a mobile platform to connect with RIDGID tools equipped with Bluetooth technology. It provides users with real-time data and insights from their connected tools. Additionally, it offers access to manuals, instructional videos, and service center locations for all RIDGID products, even if you don't have a connected tool.

What are the key features of the RIDGID Link app?

Key features include the ability to connect with Bluetooth-enabled RIDGID tools for real-time data and insights. The app also allows users to access tool manuals, watch instructional videos, and locate the nearest service centers for all RIDGID products.

Is the RIDGID Link app free to use?

Yes, the RIDGID Link app is free to download and use. There are no in-app purchases or advertisements mentioned.

What kind of tools are compatible with RIDGID Link?

The app connects with RIDGID tools that are equipped with Bluetooth technology. The lineup of connected tools is continually growing, offering more options for users to integrate with the app.

How can this app help me work faster and smarter?

By connecting with your RIDGID tools, you gain access to real-time data and insights, allowing for more informed decision-making and potentially optimizing your workflow. The ability to quickly access manuals and instructional videos also saves time when troubleshooting or learning new techniques.