Comparison

RIDGID Link vs KNIPEX

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

RIDGID Link

This mobile platform connects with compatible tools to provide real-time data and insights. Even without connected tools, users can access manuals, instructional videos, and service center locations for all products.

Highlights
  • Connects with Bluetooth-enabled tools
  • Real-time data and insights
  • Access tool manuals
  • Watch instructional videos
  • Locate service centers
Features
Read full description

Introducing the new RIDGID® Link, the mobile platform that connects with RIDGID® tools equipped with Bluetooth® technology. The connected tool lineup keeps growing, giving you access to real-time data and insights right from your phone or tablet. Don’t have a smart tool yet? No problem—you can still use the app to access manuals, instructional videos, and locate the nearest service centers for all RIDGID® products. Sign up today to start working faster—and smarter.

About

KNIPEX

Easily locate the perfect pliers from an extensive catalog. Browse product details, save preferred items to a personal wish list, and ensure you always have the right tool for the job.

Highlights
  • Find the right pliers
  • Access entire product range
  • View product details
  • Save favorites to wish list
Features
Read full description

With the KNIPEX app you can always find the right pliers for you. Get access to the entire KNIPEX range, find out about our products and save your favorites on your personal wish list.a

Screenshots

RIDGID Link4 screens
KNIPEX4 screens

Verdict

The call

The clearest difference is review sentiment: KNIPEX at 100% against RIDGID Link's 52%. KNIPEX also leads on rating (4.9 vs 4.6). RIDGID Link's advantage is update cadence (every 3 weeks vs every 3 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

KNIPEX holds the better App Store score, 4.9 against 4.6. Both are backed by a comparable volume of ratings — 303 and 149 respectively. Written reviews point the same way: 52% of RIDGID Link's written reviews are positive against 100% of KNIPEX's.

UpkeepUpdate frequency

RIDGID Link ships an update every 3 weeks, KNIPEX every 3 months. The most recent releases landed on October 18, 2026 and October 21, 2026 respectively.

Scorecard3 real differences · 7 level
RIDGID Link versus KNIPEX: the parameters behind the verdict, then further details
ParameterRIDGID LinkKNIPEX
PriceFreeFree
Rating4.6 (303 ratings)4.9 (149 ratings) — better
Positive reviews52.4% of reviews100.0% of reviews — better
Number of ratings303 — better149
Update frequencyEvery 3 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone
Requires iOS17.616.4 — better
Further details — not scored
Size64 MB50 MB
Age rating4+4+
DeveloperRIDGID Software SolutionsKNIPEX

Customer experience

RIDGID Link

All ratings303 ratings
Positive90.1%
Neutral2.3%
Negative7.6%
Written reviews21 reviews
Positive52.4%
Neutral4.8%
Negative42.9%

KNIPEX

All ratings147 ratings
Positive98.6%
Neutral0.7%
Negative0.7%
Written reviews31 reviews
Positive100.0%
Neutral0.0%
Negative0.0%

User reviews

RIDGID Link

From 303 App Store ratings

What we love

  • 👍 Efficient and quick tool usage
  • 👍 Makes jobs faster
  • 👍 Saves significant time
  • 👍 Great tool for plumbers
  • 👍 Innovative technology

Room to improve

  • 🐛 App freezes before loading/logging in
  • 🐛 Cannot find registered items
  • 🐛 App does not track tools
  • 🐛 Does not show last location
  • 🐛 Press count not updated

KNIPEX

From 149 App Store ratings

What we love

  • 👍 Easy to use and intuitive
  • 💡 Helpful for finding the right tool
  • 🚀 Fast and efficient search
  • 👍 Well-organized catalog
  • 💡 AR feature is innovative and useful

Room to improve

  • 💡 Could be faster in animations/transitions
  • 💡 Missing video demonstrations for tools

Bugs and requests

RIDGID Link

Reported bugs

11 issues
  • App freezes before loading/logging in
  • Cannot find registered items, especially online purchases
  • App does not track tools
  • App does not show the last location of tools
  • App does not update the press count
Show 6 more
  • Bluetooth tracking does not work
  • Cannot select language or country during account creation
  • Account creation fails with an error
  • Login issues, with repeated error messages
  • App does not register or track power tools
  • Registered tools from online account are not displayed in the app

Requested features

3 requests
  • Improve app updates and functionality
  • App should be able to register and track all Rigid tools, including power tools
  • Fix the app to track tools, show last location, and update press count

KNIPEX

Requested features

4 requests
  • Video demonstrations for each tool
  • Ability to compare multiple products
  • Direct in-app purchasing
  • More applications listed in search filters

In-app purchases

None

RIDGID Link

No in-app purchases

None

KNIPEX

No in-app purchases

Questions

Is RIDGID Link free?
RIDGID Link is free to download, with no in-app purchases.
Is KNIPEX free?
KNIPEX is free to download, with no in-app purchases.
Which has better reviews, RIDGID Link or KNIPEX?
KNIPEX is rated higher. RIDGID Link averages 4.6 out of 5 from 303 ratings, while KNIPEX averages 4.9 from 149 ratings.
Do RIDGID Link or KNIPEX have ads?
Neither RIDGID Link nor KNIPEX shows ads.
Which is updated more often, RIDGID Link or KNIPEX?
RIDGID Link ships an update every 3 weeks, and KNIPEX every 3 months. Most recently, RIDGID Link was updated on October 18, 2026 and KNIPEX on October 21, 2026.

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