RIDGID Link vs ServiceBench

Introducing the new RIDGID® Link, the mobile platform that connects with RIDGID® tools equipped with Bluetooth® technology. The connected tool lineup keeps growing, giving you access to real-time data and insights right from your phone or tablet. Don’t have a smart tool yet? No problem—you can still use the app to access manuals, instructional videos, and locate the nearest service centers for all RIDGID® products. Sign up today to start working faster—and smarter.

Your Network. Mobilized. Power up your technicians. Armed with the ServiceBench Mobile® app, techs can quickly process onsite jobs with ease. Full Features Technicians Need. When using the ServiceBench Mobile® app, your field technicians are empowered with all the required tools to do their job in the most efficient manner all while providing world class customer service. No Internet? No problem. You can work all your jobs offline, too! Guided workflows ensure that tech collects necessary data and provides status updates Keep connected to the customer throughout the service experience with notifications, tech tracking and surveys* Generate customer invoice and process payment* View all jobs, daily schedule and route details Turn-by-turn driving directions supported within your favorite mapping app View all stored customer contact phone numbers with on-click calling capability Search and view service history* Attach and name pictures Touchless features such as eSignature to promote safety Compatibility Requirements: Mobile app users must have existing log in credentials in the ServiceBench System and must be utilizing service jobs. For more information visit www.servicebench.com *May not be available in all regions.