Worst app ever
Reinstall it every day to work!!!
Still not working
I didn’t think this app could get any worse. But it has. Having to reinstall it multiple times a week.
Response from developer
We're sorry to hear you are experiencing issues. AWS was down last week. If you are continuing to have issues, please contact our customer support team at sbsupportfeedback@asurion.com.
Trash
Trash
Terrible
Awful app, always crash and make you download over and over again
Crashes all the time
Man, every time I open it. Needs to be uninstalled/reinstalled
Worst app for dispatching
This is the worse app I have ever seen I spend more time wasting data to download app ever 5 minutes that complete a 30$ job to buy service fing hate this app.
Very poorly developed
This app crashes constantly and at times I will have to delete the app to get it to load.
A failure of epic proportions
This app is the most broken, unstable, and buggy piece of software I have ever used. I can’t even log into ServiceBench half of the time without the app getting stuck on the “waiting for authentication” screen.
The issues I have with this app are countless. The barcode scanner is completely broken, the offline mode doesn’t work, and I have to reinstall the app on a daily basis every time it gets stuck.
Asurion should be hiring developers ASAP to fix the many issues that everyone is having with this app. The lack of frequent updates is simply unacceptable.
The issues I have with this app are countless. The barcode scanner is completely broken, the offline mode doesn’t work, and I have to reinstall the app on a daily basis every time it gets stuck.
Asurion should be hiring developers ASAP to fix the many issues that everyone is having with this app. The lack of frequent updates is simply unacceptable.
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Give us a working app
The app crashes on the “please wait authenticating screen” which makes me delete it and redownload it. Please Asurion give us a working app.
Serious bug fixes needed
It’s no surprise that this app has one-star reviews across the board for the past year. The developers refuse to fix serious issues that cause this app to crash and freeze on many devices. The updates are too infrequent and they hardly fix any issues.
Recent update.
Use this app for work your most recent update says it’s for bugs and fixes but the app freaks out I can’t even scan parts in or load it up half the time without uninstalling and re installing and before you say it’s my device it’s not. I have an entire discord full of coworkers who have the same issues. Fix it please. Your making our jobs more difficult
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Non responsive app not updated
This app crashes and doesn’t seem to be getting updates. Poor user interface. The barcode scanner doesn’t work and the app constantly has to be deleted and reinstalled. Very very poor performance.
Issues Galore
I have to delete and reinstall the app every time I try to use it. After I sign in the app fails to load unless I reinstall the app. Most of the time when I try to scan a part with my camera the app crashes. These issues stated about a month ago. I use both a 17 Pro Max and iPhone Air. Thinking a different device would make a difference. It didn't. Honestly, I'm just writing this review in hopes that the developers can see this and fix the issue.
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Crash
Keeps crashing making me uninstall and install again
Try to avoid
The app is crashes every time I use it. The only solution is to reinstall it.
Buggy
Why does my app kick me out when I scan a barcode. Second , it goes whit when I login and I have to delete and redownload . App needs developers quick!
Non responsive app not updated
This app crashes and doesn’t seem to be getting updates. Poor user interface.
Borderline Unusable
This app is one of the most unstable apps I’ve ever used. Almost every task would result in the app either freezing or crashing.
1. Can’t scan a part without the app kicking me out of my job
2. Logging into my account with Face ID would freeze the app
3. I have to reinstall the app nearly everyday if the app gets frozen on a white screen
Very frustrating experience to say the least.
1. Can’t scan a part without the app kicking me out of my job
2. Logging into my account with Face ID would freeze the app
3. I have to reinstall the app nearly everyday if the app gets frozen on a white screen
Very frustrating experience to say the least.
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Wow
App barely works now, I have to reinstall it everyday. More bugs than ever. Can’t even scan parts right anymore and it’s just overall terrible experience.
Some bugs yes, but active dev team
I’ve used several booking apps over the years for appliance repair.
They all have their flaws, but I find it unfair how lowly rated this one is.
It has an active dev team who add usable features that are useful to have. And they constantly monitor and fix known issues.
The browser version could use some work, such as having to constantly refresh the current page you’re on to make sure it will actually update when you add things to it. As well as more straightforward directions and to get to calendars per tech.
But that’s a problem with most similar apps. I like this one.
They all have their flaws, but I find it unfair how lowly rated this one is.
It has an active dev team who add usable features that are useful to have. And they constantly monitor and fix known issues.
The browser version could use some work, such as having to constantly refresh the current page you’re on to make sure it will actually update when you add things to it. As well as more straightforward directions and to get to calendars per tech.
But that’s a problem with most similar apps. I like this one.
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