Fix the app
Fix the app, it doesn’t work.
Piece of Junk
Downloaded the App and it won't even open.
App doesn’t work
App can’t connect to the server!!!!
Doesn’t work
App can’t connect to server
Bad app
Doesn’t let you do anything! All it says is connection error each and every time with Wi-Fi or no regular service. I even tried it on another device. This app needs to be fixed!
App okay, but needs some tweaks.
The subscription plans are a great value, the app needs some improvement, mainly on the screen where you choose your seat. Many of the theaters are mirror image of what they really look like. When seat 1 looks like it would be on the left while looking at the screen, it’s actually on the right. Also you don’t see any row letters until you choose a seat, which can make it hard to coordinate with other subscribers since each account can only get seats for themselves. I’m not complaining about not being able to choose other subscribers seats, just the lack of labeling on the seat selection screen.
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Could be perfect with a minor adjustment.
Love the access subscription but dislike how you can not purchase tickets days in advance. Otherwise, love it.
Worthless. Do Not Fall For It!
This subscription is a huge waste of money. Here is the small print.
You can only schedule one movie ticket per subscription, therefore, everyone who would like to see the movie with you needs their own phone or perfect coordination to make sure you books seats next to each other. You are unable to purchase multiple subscriptions on one username, each person needs their own phone, username, and subscription.
You are only able to reserve a ticket the day of the show. When you attempt to do this, many times you will receive an error “A server with the specified host name could not be found.”
Absolute waste of money and time.
You can only schedule one movie ticket per subscription, therefore, everyone who would like to see the movie with you needs their own phone or perfect coordination to make sure you books seats next to each other. You are unable to purchase multiple subscriptions on one username, each person needs their own phone, username, and subscription.
You are only able to reserve a ticket the day of the show. When you attempt to do this, many times you will receive an error “A server with the specified host name could not be found.”
Absolute waste of money and time.
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No Group Subscription or Advanced Tickets available
When the unlimited group subscription and advance ticket options become available, I will improve my score to 5 stars.
Great concept/program. App needs updating
Please update so we can choose dates. I like to purchase tickets in advance as I am sure many other members do as well. On the app we have to wait until the day of which runs the risk of not getting any good seats. The app needs to be as dynamic as that of Atom Movie Tickets which I was originally using to purchase my SMG tickets prior to joining this program.
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Awesome
I
Update broke app
Unable to get to seat selection since update 2 days ago. Emailed customer service multiple times with no response.
Why isn’t there a regular app
Why is there only the subscription app?
Only can see time if you buy subscription
I would give this app zero stars if I could! You cannot see any schedule or buy any tickets without a subscription. As that is all that pops up when you click anything, movie or location.
Cant login in
App keeps saying i have the incorrect login information. Ive clicked forgot password many times and created multiple new passwords with no luck in signing in. Deleted the app since it was pointless
DOESN’T LOG ON!!
It keeps telling me that the login is incorrect, yet I can log into the website every time.
Terrible app...
Doesn’t recognize my password that works when I login on my desktop - WORTHLESS!!! Uninstalling today!
Great app for great theater
App has great look, clear instructions. And SMG overall is the best theater! I’ve only ever gotten the very best customer service!
Great theater service but horrible app.
I’ve been going to Studio Movie grill for about 3 years now and I’m absolutely in love with this theater. I honestly call it my home because I go see a movie about once a week. For sometime I’ve been thinking that it would be great if they had an app that could connect our SMG account and I was very excited when I looked here on the App Store and they had one. I immediately downloaded the app and was very disappointed. It’s clear that the application has potential but it’s very difficult to use it when you can’t even sign into it. I got blocked from my account because it says the password is wrong so I changed it to see if that would help and it didn’t. Maybe one day this can be fixed but right now this app is very disappointing.
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Love the 4 movies a month but app not good
This app is the slowest app when I wasn’t to get a movie ticket fast it takes the longest time to load every page. One of the most inconvenient app wish you could just purchase the ticket on atom.
