Pathetic!
I was formerly a Verizon Fios customer up until a week ago, and that is how I used to authenticated the Smithsonian app so I could watch Smithsonian on demand via the app. I’ve since switched my provider from fios to YouTubeTV. However, when I try to sign in on either my iPad or AppleTV, the Smithsonian app still redirects me to Verizon to authenticate and does not give me ANY option to authenticate through another TV provider (eg YouTubeTV). This is insane! I’m already paying for this programming, and Smithsonian is failing me miserably. Not fair…not right!
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Response from developer
Open Settings on your iOS device, scroll down to the menu option “TV Provider” and tap Sign Out. Go to the app to sign in again. If you see the prompt asking you whether you wish to allow the app to use your TV provider subscription, choose “Don’t Allow”. Allowing this will reactivate SSO and trigger the error. You should then be able to sign in to your TV provider as normal.
Unable to use Directv stream to connect
I have the Smithsonian channel included with my Directv Stream. But the only option to connect a tv provider is Directv Satellite. The two are different accounts. So when I try to connect my tv provider it doesn’t work. There is no option for Directv Stream. With more and more people cutting the cord and using steaming, this should already be corrected.
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Good content, but very glitchy
Just like the title says- the content is still mostly educational. The Smithsonian channel hasn’t digressed to mindless content like some other networks, just to garner more views. The app is a pain to use though due to its poor programming, and/or server. I would love it if I wouldn’t have to sign in with my cable network every time I want to use the app! The “don’t ask again on this browser” and “remember me” functions do not work. This seems like it would be an easy fix, but I’m not a programmer.
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Still Terrible Since Last Years Rewrite
If only I could give zero stars for an absolutely terrible app.
The previous app apparently had too much content and was way to easy to navigate. We can fix that.
It also had a tremendous amount of 4K shows. Gone.
This is like going back to Windows 98 after using the latest version of iOS. Smart move.
I used to view shows in this app on a daily basis. I haven’t watched anything in this app since the rewrite. Just checking when an update comes in to see if it’s fixed.
Sadly it’s the same garbage app on the iPad and Apple TV.
The previous app apparently had too much content and was way to easy to navigate. We can fix that.
It also had a tremendous amount of 4K shows. Gone.
This is like going back to Windows 98 after using the latest version of iOS. Smart move.
I used to view shows in this app on a daily basis. I haven’t watched anything in this app since the rewrite. Just checking when an update comes in to see if it’s fixed.
Sadly it’s the same garbage app on the iPad and Apple TV.
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Aerial America rules!
You guys need to make more shows like aerial America…take air disasters off the air, no pun intended…that show is scary and is always on, more nature and history documentaries less plane crash garbage
