DO NOT PLAY
Response from developer
We're sorry to hear you haven't enjoyed our app. All our slot games are run using a Random Number Generator which cannot be influenced by us in any way, and they are independently tested every 3 months to ensure fairness. If you would like more information on this, please don't hesitate to contact our 24/7 Customer Service team
Simply the worse app ever
Response from developer
Thank you for taking the time to leave a review. We understand that this wasn't the experience you were hoping for. All of our slot games use a Random Number Generator (RNG), meaning every spin is completely random and independent of the last, and we have no influence over the outcome of any spin. Because of this, it's completely normal to experience both winning and losing streaks over time. To ensure our games continue to operate fairly, they are independently tested every three months by eCOGRA, a leading internationally recognised testing agency.
Rinsed from the start
Response from developer
We are sorry to hear that you've not enjoyed your initial experience on our app. Please be advised that we have no control over the outcome or bonuses within the slots games, these are all run by a random number generator, which cannot be influenced by us in any way.
WHY SO LONG?
Response from developer
Thank you for taking the time to share your experience. We're sorry to hear about the frustration caused by the delay in completing your account verification. We understand how disappointing it is to have your account restricted shortly after joining, particularly after you've already submitted the requested verification documents. While verification and security checks are an important part of keeping our platform safe and meeting regulatory requirements, we appreciate that the current delay has been frustrating. We also understand your concerns regarding the lack of a specific timeframe. Although our Customer Support team is unable to provide an estimated completion time while the review is ongoing, they will continue to assist and provide updates whenever possible.
Stay away
Response from developer
We're sorry you are not enjoying your experience so far. All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNGs are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.
