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Smooth Spins User Reviews

Smooth Spins: Slots & Jackpots
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Customer Experience

Positive experience52.2% of reviews
Neutral0.0% of reviews
Negative experience47.8% of reviews

~ Based on 23 written reviews from the US App Store.

Is Smooth Spins Safe?

Smooth Spins: Slots & Jackpots appears safe based on user ratings. AppsHunter Safety Score for Smooth Spins is 95/100.

This assessment is based on 675 user ratings, with an App Store average of 4.8/5.

Is Smooth Spins Legit?

Smooth Spins: Slots & Jackpots appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Smooth Spins is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

Stay away

I’ve never written a review before but after this experience i feel like i have to, after joining and wagering £10 i got my welcome bonus, this was the 200 spins option, i received 75p back.. over 200 spins, i would stay away from this provider as i’ve never seen anything so shameless before. Thank You. I would also like to add as soon as i joined up i had several login attempts on patreon literally as i made my account.
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no no no don’tno no no don’t

Response from developer

We're sorry you are not enjoying your experience so far. All of our games, except for Live Casino table games, utilize a Random Number Generator, 'RNG,' which randomizes the outcome of each hand/spin through the use of complex mathematical algorithms. The RNGs are tested by independent companies to ensure that they meet and comply with industry standards. The outcomes cannot be influenced by BV Gaming Limited in any way.

Don’t waste your time or money

I absolutely live by play with what you can afford to loose, but I think it takes the mick a bit when you deposit and spend £10 on slots and you only win 26p - and then in 200 free spins I only won £3.05. Absolute joke, absolute waste of time. Don’t bother. 👍
Billy_SeftonBilly_Sefton

Response from developer

We are sorry to hear you're not happy with the site, the rtp from games does tend to range over thousands of spins. Each game has it's own rtp, which can be found in the rules of the game.

RTP

Smooth ride and many features
PorterbarPorterbar

Response from developer

Thank you for your great review! We are glad to hear you are enjoying the APP!

Save yourself

I really tried to give a chance on this app but it’s the worst app ever, if you want to lose money you are in the right place.
JfmssJfmss

Response from developer

We are sorry you feel this way, if there is anything specific you need checking, then please contact our Live Messaging Service.

Big wins

I was sceptical because I haven’t heard of it but I have won from small deposit
k4kaishak4kaisha

Response from developer

That's good to hear, we're happy that you are enjoying the site and App.

BAD BAD BAD

Absolutely awful don’t listen to what those 5 stars say there just bots set to rip you off
Lealman97Lealman97

Response from developer

Hello. We are sorry to hear about your bad experience. We are always looking to improve the experience for our users, and we really appreciate the feedback. Please contact us via our email or messaging service so we can discuss the account further.

Review

One of the best casino and betting apps ive used and not been a customer long but big step up from anything else ive used
Peds5397Peds5397

Response from developer

Thank you for your 5 star review, glad you're enjoying the App.

Great offers and easy withdrawal

App has been decent so far. They offer plenty of free spins with deposit and wager. Usually no wagering requirement on winnings. Never had any issue with withdrawals. Great so far thanks.
Stevie37NIStevie37NI

Response from developer

Thank you for the positive feedback and it's good to hear that you are enjoying the site!

One of the worst casino

Honestly this site is just disgraceful again another casino that has extremely poor slot games, been a customer for around a week and although I’ve won a small amount I’ve never been up and found i just get my money back then lose again, the blitz games constantly land lightening strikes with £0 to win and then when they do it’s 10/20ps, features take an extreme amount of spins to land, the majority of dead spins is just disgraceful, bonus rounds always less than £10 majority of the time your extremely lucky if it’s more than this, end reels never land a winning symbol ever! I find on weekends the games play even worse as I’ve noticed the reel reconfiguring to miss wins I’ve noticed winning symbols missing when they are in view, I know its gambling but this site is not that at all. The promos are always to deposit £25s or wager £100 just to win a few measly spins in the worst games. I think the big jackpots go to the high rollers. They base wins off millions of spins which I don’t think is fair they make billions in profit so just goes to show how poorly their payout rates are. Only good thing about this casino is withdrawals are really fast but depends on your method of payment I suppose I’ve never waited longer than an hour but apart from that I don’t find it a good casino at all I’ll not be remaining a customer due to how I’ve seen the slots playing. Can never find the volatility of a game anywhere and most are 92%RTP. I’ve found Betway much better with wins a lot more and higher too. Don’t waste your money on here this isn’t a review about losing can take my losses it’s about how unfair and poor they payout.
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CharljammyCharljammy

Response from developer

We are sorry that you're unhappy with the RTP on the slot games. The RTP isn’t the best indicator of how much you can win in a single playing session. Instead, a game’s RTP is a measure of all wagers from all players pooled together, over time. You may have a good day on one slot, but someone else could have had a bad one – or vice versa. The longer you play a particular game, the closer it should get to its theoretical RTP. If there is anything we can do to improve your experience, please do contact our Customer Service team via our Messaging service and they will be happy to help. But like we said, this is over a very long period of time - think months not minutes.

Love it

Thank you for brightening my day Smooth 😁
RVF17RVF17

Response from developer

Thank you for your review, glad you're enjoying the App.

Don’t download

Absolutely rubbish you have no chance of winning didn’t get a single penny back from £
500
Unknown96284Unknown96284

Response from developer

We're sorry to hear you aren't happy with our app. Please be advised that we have no control over the outcome or bonuses within the slots games; these are all run by a random number generator, which cannot be influenced by us in any way. If you would like any further information, please don't hesitate to get in touch with our Customer Service team who are available 24/7.

Ignore the 1 star reviews

The people leaving one stars are just upset the luck isn’t on their side and they clearly can’t input their details correctly because I’ve had no issues with being verified no need to send ID or anything, The 200 spins are at 0.05 a go so it’s worth 10 I personally won £5 off my first spin by the time I waged £10 I still had £10 left then in my 200 bonus spins got 4 scatters the 1st one was £19 something the other 3 weren’t that good £1.40-£4.00, supposedly takes 2-3 business days for your withdrawal to get into the bank, so it’s a lot slower then the other apps I use my only problem with it
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TheStranger6571TheStranger6571

Response from developer

Thank you for your lovely feedback, it is greatly appreciated.

Amazing

Brilliant
Dommiiee1107Dommiiee1107

Response from developer

Thank you for your kind review, if you should ever need any assistance please don't hesitate to contact us.

Scam

Avoid these clowns, bad site, no bonus as promised, no reply from my email, registered abroad so they couldn’t care less, just take your money and run, probably be shut down soon, don’t waste your money, they should be ashamed of themselves
JohnColanseJohnColanse

Response from developer

Hello. We are sorry to hear about your bad experience. We are always looking to improve the experience for our users, and really appreciate the feedback. Please contact us via our email or messaging service so we can discuss the account further.

By

Wow
SidedgSidedg

Response from developer

Thank you for your review, if you have anything specific you would like us to look into, please contact our Live Messaging Service

Me

One of the best if not the best slots and gaming app about
Pugsie99Pugsie99

Response from developer

Hi, thank you for your kind review! We're glad to hear you're enjoying our app! Please don't hesitate to contact us if you should ever need any assistance

Avoid at all costs

This site is 1 big con literally no enjoyment playing it as au it does is take take take don’t even give u half a chance of winning any money lost previous
Avoid hdbfnfAvoid hdbfnf

Response from developer

Hi. We are sorry to hear about your bad experience. We are always looking to improve the experience for our users, and really appreciate the feedback. Please contact us via our email or messaging service, and we can discuss the issue further.

Bad app

After first deposit 250 spin no scatter.very poor app preference
Adam ShashaAdam Shasha

Response from developer

Hi, We're sorry to hear you aren't happy with our app, please be advised that we have no control over the outcome or bonuses within the slots games, these are all run by a random number generator, which cannot be influenced by us in any way. If you would like any further information, please don't hesitate to get in touch with our Customer Service team.

Disappointing and rude

They let me sign up a couple of weeks ago but couldn't make a deposit until I'd provided proof of ID, address and bank account showing a deposit to them. Of course I couldn't provide proof of bank account as I couldn't deposit. Contacted customer support who said I didn't need to provide the bank statement the ID would suffice. Went back in to try and deposit and it said this account is closed. Contacted customer support again who told me to send proof of ID and address via email to the verification team which I did and not heard anything from them at all and it's been a week.
Not customer friendly at all and rude to ignore me. Why let me sign up in the first place then close the account???
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Suzy Woozy 62Suzy Woozy 62

Response from developer

Hello. We are sorry to hear about your bad experience. We are always looking to improve the experience for our users, and really appreciate the feedback. Please note that verification can be requested at any time from when you sign up with us and on an ongoing basis, Please contact us via our email or messaging service, and we can discuss the account further.

My favourite!

Smooth truly is my go to app @ all hours of the day any day of the week & playing all selections of games, be with a penny or £5 flutter, always a game to play & amazing unexpected results are guaranteed
JayMcQJayMcQ

Response from developer

Thank you for taking the time to leave your kind review! We're glad to know you're enjoying playing at Smooth Spins