Unable to connect to WiFi
The most frustrating app. I have a Z9 and iPhone 18 pro. These are not uncommon devices. This app will NEVER connect to WiFi. It’s truly pathetic from Nikon. It has never worked well. The functionality is basic to start with. You could vibe-code this app in a day and this is all we get for a $5500 camera after years. Nikon should be ashamed.
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Badly Optimized
Man, where do I start with this App/interface. Connecting your camera to the app is such a hassle and staying connected even more. An lets not forget about downloading your photos, download speed is atrocious, even atrocious even with great connection, not to mention connectivity dropping during the transfer process. I would recommend avoiding and just plug into camera computer
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Works great, when it works ;)
Love it but it periodically just fails.
Update killed my connection
I have been using this app for years. It was a little glitchy at first but I had it working well until the Oct update. Now I can no longer connect Bluetooth or WiFi. Tried every suggestion but nothing works. At this point it is totally useless. Why Nikon, Why?
No longer works for me
Ever since the update SnapBridge Keeps closing out. In order for it to work I have to delete the app and reinstall it. This is very frustrating. Nikon, what I can do to help this??
Connection Problems Galore
Over the past three or four years I have had nothing but connection problems with this app on android phones and iPhones. I have to take the card out of the Camera and just transfer it manually instead of using this horrible app. This is ridiculous.
Don’t mess with what’s not broke
After updates finally worked and I could just download the pictures I’ve taken into my iPhone through a local Wi-Fi, this update made me Sign into Nikon , and to page after page of terms and conditions, just to access my camera, then every single time I open the app it crashes and disappears
Wtf?
Wtf?
Ridiculously Incompetent for a World Class Camera Company!
I’ve tried to connect this absolutely terrible app to my new Nikon Z50 II camera for over a month. It won’t connect no matter what I do! And you can tell by the lack of responses that Nikon doesn’t care. This app is an embarrassing attempt at using software to download photographs that makes me wonder if Nikon understands how important digital connectivity is to all customers, especially new ones. Avoid and sadly, perhaps Canon is my next choice…
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Terrible app
This is the worst app i have ever used. It never works the same way twice. If the idea was to make it simple to move pictures from camera to phone they have utterly failed at this. Whoever made this app should be shot.
Very poorly designed.
Where can I start? The setup process is so klunky. To get the camera in my wireless network I have to fumble around with STA mode, with multiple steps on the phone and camera. Then I have to enter the password in using a non-QWERTY keyboard. And then even if I connect to my WiFi, it won’t actually save the profile unless the camera ends up talking to a smart device at the end, which seems to be a 1 in 100 event.
Then when I am connected, it’s very fiddle and unreliable. It seems to drop off at the slightest disturbance, even with background mode on. H265 video, at any size or hit rate, is also not able to be transferred to an iPhone.
In the era of LLM coding, I could fix this in 20 minutes, but Nikon haven’t bothered to patch these issues in many years. Very disappointing.
Suggestions for improvement:
1. Allow always on connectivity. Just straight up connect to my WiFi, and stay connected. I can turn on airplane mode if I want
2. Simplify the workflow for connecting and for transferring. Take out the multiple steps back and forth. Work with Apple if you have to.
3. Update your codex and file transfer mechanism. There is no reason why 8 bit H265, supported by my phone, shouldn’t be able to be transferred across.
Then when I am connected, it’s very fiddle and unreliable. It seems to drop off at the slightest disturbance, even with background mode on. H265 video, at any size or hit rate, is also not able to be transferred to an iPhone.
In the era of LLM coding, I could fix this in 20 minutes, but Nikon haven’t bothered to patch these issues in many years. Very disappointing.
Suggestions for improvement:
1. Allow always on connectivity. Just straight up connect to my WiFi, and stay connected. I can turn on airplane mode if I want
2. Simplify the workflow for connecting and for transferring. Take out the multiple steps back and forth. Work with Apple if you have to.
3. Update your codex and file transfer mechanism. There is no reason why 8 bit H265, supported by my phone, shouldn’t be able to be transferred across.
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Bad connectivity.
The app is great itself. But the connectivity to the camera either bluetooth or wifi is spotty. The update firmware features on it has NEVER successfully worked for me. Always fails to connect to the wifi.
Keeps crashing
Just installed the app and cant get it running lol
Help!
New update keeps crashing on my iPhone 17! I’ve uninstalled, reinstalled, and restarted multiple times.
Bad connection
Unstable connection
Waist of time
Connects 1 in 100 times. Terrible app! Been a couple of years since I’ve tried the app. Have new iPhone 17 so thought I’d try it again. STILL SAME TERRIBLE APP. Unable to connect. Same issues as 2 years ago!!!
They should offer a “zero” star
One star waaay too generous for this pathetic excuse for a MANUFACTURER’S app to its own camera.
Broken waste of time
It’s like pulling hair to connect your camera and for it to stay connected.
Just terrible
I don’t think i have ever rated an app before. This thing worked so/so at first and has been nothing but problems since. Nikon produces one of the most expensive cameras on the market and gives us this garbage software. Remote firing never worked well, connecting to the camera via Bluetooth hasn’t worked for me in years, and now, thanks to lovely new update, the app opens for two seconds, and crashes immediately. I have a $3,000 paperweight. Will go to canon. Wish I could give negative stars.
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Always has connections issues
I feel this might be more of an issue with camera end but I am lucky to get one image downloaded at a time only after numerous tries and reconnects to wifi. New z6iii and up to date iPhone 14
Seems to have got worse recently
Cannot get it to connect to my camera at all. On the odd occasion it does, the connection drops out and then cancels the download. Before it was a bit hit and miss (have been using for the last 5 years), now it’s just miss! Please get it sorted as I have no other way to get my photos off my camera. Have tried reinstalling and that’s made no difference either :(
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