SnapCal User Reviews

Customer Experience

Positive experience32.0% of reviews
Neutral8.6% of reviews
Negative experience59.4% of reviews

~ Based on 175 written reviews from the US App Store.

Is SnapCal Safe?

SnapCal: AI Calorie Counter appears safe based on user ratings. AppsHunter Safety Score for SnapCal is 96/100.

This assessment is based on 12,515 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.3% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 12,515 App Store ratings for SnapCal.

Is SnapCal Legit?

SnapCal: AI Calorie Counter appears to be a legitimate app. AppsHunter Legitimacy Score for SnapCal is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Facile et agréable à utiliser

L’appli est efficace. Je trouve juste dommage qu’on ne puisse pas saisir des demi quantités, lorsqu’on consomme la moitié d’une part par exemple.

Crash APP

This app is totally worthless. You take a picture of the food it tells you it’s something completely different. You take a picture of the barcode and it’s a different food. Every time I add a food from past history, you have to reset the app. Too many bugs.. and the support is worthless . They don’t even reply .
Show more

Do Not touch this app

These people are con artists. I signed up for a three day free trial and changed my mind immediately and cancelled and they charge me and Apple won’t refund. They are dishonest. Don’t go near this app.

Terrible app

The database is absolutley terrible. I bought for a year based on reviews and the most common things I eat are never in the database. The ai scan isn’t accurate. You have to choose the closest thing which is not helpful when watching calories. If ur going to try use the trial first to see if u like it first. The reviews are good for this app but I don’t see how when the database is very limited.
Show more

Can’t change serving size!!!

It does not let you change serving size. Otherwise I would give it 5 stars. I wish I could get my money back. What a waste of money.

Auf Widerruf nicht reagiert

Nachdem ich die App installiert habe musste ich leider freistellen, dass die Lebensmittel Datenbank auf englisch ist, obwohl die Sprache auf deutsch eingestellt war. Auf meinen Widerruf des Kaufes wurde nicht reagiert. Mein Geld ist weg, App habe ich gelöscht, da so für mich nutzlos.

Mrs

Need help

Response from developer

Hi there, Thank you for your rating. We’re happy to help, but we’ll need a few more details about the issue you’re experiencing. Please open the SnapCal app, go to 【Settings】, and tap 【Feedback】 to send us your comments or questions so we can assist you more effectively. SnapCal Customer Support Team

Double invoicing

I subscribed July the 11 for 1 year plan at 49.99 and July the 26th you have charged the same amount again on my credit card . How can I get a refund?

Response from developer

Hi there, We understand that you may have encountered some challenges during use, which may make you consider a refund. Please rest assured that our subscription service strictly follows Apple's official regulations to ensure a high-quality user experience. If you need a refund, please visit Apple's official support page and follow the instructions to complete the refund application. SnapCal Customer Support Team

Can’t use

Was good but now after paid doesn’t recognise I’ve paid and can’t log anything . Can’t use

Response from developer

Hi there, We’re sorry that SnapCal is not recognizing your subscription and that you’re unable to log anything. We are constantly optimizing the user experience and providing better service. Please try updating the app to the latest version. If you need further help, please open SnapCal, visit 【Settings】, and tap 【Feedback】 to submit your comments or questions. We value your feedback and would like to learn more about how we can improve your experience. Thank you for your support and cooperation. SnapCal Customer Support Team

Easy

Tracking works

Thumbs up

Great app makes my life easier and healthier!

Worse cal counting

Inaccurate, impossible to change the units, weird units in some foods, the scanning is so bad it is not funny, Desi not recognize very basic foods, if I try to input manually, most foods not even there. There are so many other better than this. Wasted money.

Response from developer

Hi there, We’re sorry that the calorie information, unit options, food scanner, and food database have not met your expectations. We are constantly optimizing the user experience and providing better service. Please try updating SnapCal to the latest version. If you need more information or help, please open SnapCal, visit 【Settings】, and tap 【Feedback】 to share details about the foods or units causing problems. We value your feedback and would like to learn how we can improve your experience. Thank you for your support and cooperation. SnapCal Customer Support Team

App Freezes

This app freezes every time you enter something you have to close it down and reopen it every time.

Response from developer

Hi there, We’re sorry that the app freezes whenever you enter information. We are constantly optimizing the user experience and providing better service. Please try updating SnapCal to the latest version. If the issue continues or you need more help, please open SnapCal, visit 【Settings】, and tap 【Feedback】 to submit your comments or questions. We value your feedback and would like to learn more about how we can improve your experience. Thank you for your support and cooperation. SnapCal Customer Support Team

Fun

Good information!
I like stats!

Disappointed

I paid a year for this app and it doesn’t track goods accurately. I have to manually input the correct calories myself. It will have 2 cup kabocha squash as 240cal. In what world? Heavily disappointed, I hope it can be fixed soon because I won’t be renewing next year. It’s also very slow and doesn’t let you input more than one options at the same time.
Show more

Response from developer

Hi there, We understand your frustration and are sorry about the inaccurate calorie information, slow performance, and input limitations you experienced. We are constantly optimizing the user experience and providing better service. Please try updating SnapCal to the latest version. If you need more information or help, please open SnapCal, visit 【Settings】, and tap 【Feedback】 to submit your comments or questions. Including examples of inaccurate food entries will help us better understand the issue. We value your feedback and are eager to learn how we can improve your experience. Thank you for your support and cooperation. SnapCal Customer Support Team

Calorie and fasting

I do one meal a day and have been intermittent fasting for years. I don’t keep up with what I eat. I only keep up with my eating and fasting windows. I am hoping this app will make me more accountable and lose that last stubborn 20 pounds

Response from developer

Hi there, Thank you for sharing your experience. We’re glad you’re giving SnapCal a try to become more aware of your eating habits and fasting routine. We hope it will be a useful companion as you work toward your personal goals. SnapCal Customer Support Team

Gut, mit Verknüpfungsfehler

Ich finde die App sehr gut, nur leider lässt sie sich nicht mit Apple Health bei mir verbinden. Die App taucht nicht in meiner Health App auf.

Response from developer

Hallo, Vielen Dank für Ihr positives Feedback. Bitte suchen Sie „SnapCal“ in Apple Health und erteilen Sie die Berechtigung zum Abrufen Ihrer Gesundheitsdaten. Wir hoffen, dass dieser Schritt Ihnen bei der Lösung des Problems hilft. Bitte versuchen Sie zunächst, SnapCal auf die neueste Version zu aktualisieren. Wenn Sie weitere Informationen oder Hilfe benötigen, öffnen Sie bitte in der SnapCal-App das Menü 【Einstellungen】 und tippen Sie auf 【Feedback】, um uns Ihre Anmerkungen oder Fragen zu senden. Ihre Meinung ist uns wichtig, und wir möchten gern erfahren, wie wir Ihre Erfahrung verbessern können. Vielen Dank für Ihre Unterstützung und Mithilfe. SnapCal-Kundensupport-Team

Great app

Highly recommended

So far so good

So far it has been easy to use and follow and that has lived up to what it promises but time will tell whether it is really good or not but I still give it five stars

Response from developer

Hi there, Thank you for your thoughtful review. We’re glad SnapCal has been easy to use and has met your expectations so far. We appreciate your five-star rating and hope the app continues to be useful to you. SnapCal Customer Support Team

Easy 123

5 stars from me because it was actually free