Snapchat User Reviews

Customer Experience

Positive experience30.3% of reviews
Neutral5.3% of reviews
Negative experience64.4% of reviews

~ Based on 21,181 written reviews from the US App Store.

What users say

Is Snapchat Safe?

Snapchat appears safe based on user ratings. AppsHunter Safety Score for Snapchat is 90/100.

This assessment is based on 5,955,309 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 5,955,309 App Store ratings for Snapchat.

Is Snapchat Legit?

Snapchat appears to be a legitimate app. AppsHunter Legitimacy Score for Snapchat is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Angry

It won’t let me get a buddy pass on Snapchat even tho my friend is trying to share it I’m irritated

Sticker options

I don’t know if it’s just me, but I’ve been having issues with the “story” sticker option. I don’t even have it as an icon anymore. All I wanted to do was let people choose whether they wanted to join my story or not. SNAPCHAT PLZ FIX THIS

Great until added payments

I’ve had Snapchat for years and it’s been wonderful. I have built up many memories and photos and videos on there of loved ones, some who have even passed away. I seriously can’t believe that they have now added an annual/monthly payment just to keep those memories after 5g. It’s a real shame

fih

fih

Unsafe

This app is completely unsafe, unfiltered, and also doesn’t really care about its customers! Do not download! Do not support! Most importantly do not give in to Snap+

Banned for no reason

My snap is banned for no reason
Snapchat fix this now
User is zakgent

Ad watch

SNAPCHAT AD are so annoying!!

Not allowing me to post anything

One of the worst updates by far. Just because my iPhone is low on storage does not mean I should be blocked from communicating with my friends and family.
EVERYTIME I OPEN THIS APP IT SAY OOPS THIS IS A CAMERA APP- iPhone does not give me any option to access the camera feature in setting to toggle it on.
Someone needs to figure it out. I’m also NOT deleting a single thing from my iPhone album to make any of this garbage work. FIX IT.
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Bring back the old snap

Every since you guys took away the best friends, every update is something no one ever asked for. There has been very few futures that have been added that are actually useful. Now you guys have the audacity to make us pay for snap and pay for storage. Memories was probably the best thing to happen to snap, and once again, the developers of this app have found a way to screw it up. Good job guys.
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👎

my account of 8 years got permanently banned for a 5 second video i posted, and i couldn’t even recover the account. Now i can’t even make a snapchat account at all the app prevents me from making one, never using snap again

A idea

I love this app i feel it be cool to add a feature to see other peoples friends so you can add them

الستريك

صار اكثر من 3 اشهر دا اعاني انو ارقام الستريك متطلع رغم انو الستريك مستمر و واصله ويه الكل 1000 واكثر ترا مو وضعيه هاي ماعرف منو راح ويا الستريك وماعرف منو باقي ويا الستريك!

so close to deleting

EVERY TIME I OPEN THE APP YALL ARE E BEGGING FOR $5 A MONTH FOR LITERALLY NOTHING. SHUT UP. NO ONE IS PAYING MONEY TO USE SNAPCHAT AND HONESTLY IF YOU KEEP ASKING ME ABOUT IT YOURE GONNA HAVE TO START GIVING ME $5 TO KEEP USING IT. SHUT UP!!!!!!

مشكله

عندي مشكله بواجهه الحساب شلون ارجعه للقديم

Kay

THE BEST APP

Annoying Lens+ Filters

These annoying Lens+ filters will kill your contents if they are selected by mistake. Snapchat should allow users to disable them to avoid any lost memories because of these pay to save filters.

Its good

it’s a very useful app

I am not satisfied

I don’t like the new version

Account locked.

My account got locked for no reason, i only use my account to speak to two of my friends and to save all my photos. I lost 10 years of photos and snapchats support is all AI based. I don’t think i’ll be using this app anymore.

Way too much

Way too many ads now. Way too much clutter. Not an enjoyable experience.