Snapchat User Reviews

Customer Experience

Positive experience30.5% of reviews
Neutral5.1% of reviews
Negative experience64.4% of reviews

~ Based on 19,927 written reviews from the US App Store.

What users say

Is Snapchat Safe?

Snapchat appears safe based on user ratings. AppsHunter Safety Score for Snapchat is 90/100.

This assessment is based on 5,915,424 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
9.8% of ratings point to a risky experience

~ Based on 5,915,424 App Store ratings for Snapchat.

Is Snapchat Legit?

Snapchat appears to be a legitimate app. AppsHunter Legitimacy Score for Snapchat is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

iphone 16 device snapchat banned problem

I'm trying from last two months my snapchat has been banned on my device so i can't use and login or logout my account on this device please help me snapchat team to get out of this i can't use tha app on the my device i want unban my device so i can use my snapchat this device please help me out of this please unban my device. This is a follow up request regarding my device ban (SS06 ) . I have always follow the community guidelines and i have not used any third party applications with snapchat!!. My device has been banned for a long time 2 month around And i kindly request you to please review my case one more time. I really wish and i tell you continue using snapchat safely .
Thnku i am writing to formally request a review of the device ban currently affecting my iPhone 16 When attempting to log in, i receive an error massage (SS06 ) indicating my device access has been disabled. I believe this May be a misunderstanding or a result of an accidental violation i was unaware of i value the snapchat community and am committed to following all terms and condition and service and community guidelines moving forward
I kindly ask that you review my case and consider restoring access to my device so i can continue using this platform responsibly.
Thank you for your time and assistance please action
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Snap

Mid ig bru

snapchat

I like Snapchat for chatting with my friends using the filters and keeping up streaks It’s fun and quick for staying connected Although it does occasionally crash on me which is annoying

Snapchat

I really enjoy using Snapchat because I can interact with my friends and family watch spotlight and have memories that I will never forget! But it gliches a lot.

Memories

Stop making us pay for memories! This service has been free for 10 years. Why should customers have to pay to see the memories they’ve collected over the past decade??? So greedy do better

New paying for storage update is terrible. think snap chat is changing the negative reviews to 5 sta

Don’t like the new storage update. I think snap chat is changing the negative reviews to 5 stars, I definitely gave it 1 cause 0 isn’t possible

paying for what?? my memories?

honestly i’ve been using snapchat for almost 7 years, and i love it. but over those 7 years ive created thousands of memories that i dont want to lose, that i now have to pay for? im unable to afford to pay to keep my memories, and i dont want to lose my past!! it’s unfair and inconsiderate of peoples lives.
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Rushismk

Rushismk

Snap bestttttttt

Best app for me I can call everyone I know and even watch snap version of TikTok

Rage beat

Trying to do a voice not and it’s abt 30s-1m long and I send it and it didn’t save and when I try to do a voice note IT TAKES 0.5 seconds before it starts recording I rate it a 1 ONLY cuz how SLOW it is at this moment do somthing with it cuz I’m abt to break my god damn phone over this

Snap plus is a scam

You should let people with snap premium pin more then three people to start. second the ads you’ve been slowly rolling is since premium dropped is crazy even people who pay for the so called FREE APP still gets those dumb ahh adds popping up on my Snapchat and not to get me started on those storage issues Snapchat fix your bs and stop capitalising off of literal CHILDREN get a grip. also the unskippable adds and up to 4+ adds on stories is messed up get a grip Snapchat
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Memories

Why am i having to pay for memories when this app was made to take pictures of your memories?!

TERRIBLE SERVICE

THEY MADE ME PAY FOR MEMORIES AND THEYVE DELETED THEM ALL!

Screenshots

I wish you could screenshot without it saying, but overall, cool app. !

won’t let me add people

i have been using snapchat for like 6 years been perfect but now i have a glitch whenever i add someone it doesn’t pop up for them meaning i didn’t add them can you please fix this

I’m 15

So I can talk to my friends

Remove adds from snap feed

If im paying for Snapchat premium why should i be getting adds in my chat feed???? Absolutely ridiculous. FIX IT!!!!!! Most stupid place to put freaking ads in the first place even for free users. But when people are paying??? INSANE!!!!

Hair styles

Hi there!
I love this app! Snapchat makes it really easy to connect with people, but there is one thing that kinda bothers me. Could we pleaseeee have some more cute short hair styles for the girls because, no offence, most of them make you look like a Karen..
I know you guys work really hard and this is probably not your biggest concern but it would be greatly appreciated!!
Thank youuu!!💕💕
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Issue

I cannot change my birthday’s date after misclicking the date and Snapchat’s support features are absolutely terrible. If you go to support it only uses ai and doesn’t give you relevant responses and if you email them they send an automated email to ask their terrible in app ai support feature. I’m not even trying to change the year, just the date and it is not working at all.
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Unban me

Can you un device ban me pls I will behave and be a good kid😆