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SnapLink Mobile

SnapLink Mobile

by Home Automation, Inc.

92 ratings
100 reviews
🔧 Utilities
🌟 Lifestyle
Free

Details

  • Released
  • Updated
  • June 25, 2010
  • March 8, 2022

Features

Developer

Home Automation, Inc.
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SnapLink Mobile screenshot #1 for iPhone
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SnapLink Mobile screenshot #6 for iPhone
iphone
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🔄6+ apps
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❓5 answered
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📦w/o updates
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About

Transform your iPhone or iPod Touch into a comprehensive home remote. Manage lighting, temperature, security, and view surveillance video for Leviton control systems. Monitor event logs and access control features remotely.

✓Whole home remote control
✓Adjust lighting and scenes
✓Control temperature and climate
✓Monitor security settings
✓View IP surveillance video
✓Access event logs
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What users say

Summarized from real user reviews of SnapLink Mobile. Based on 92 reviews and a 2.1/5 average, it highlights the 7 positives and 14 negatives reviewers mention most about this Lifestyle app.

Positive things

  • ✅Complete home automation control when working properly
  • 🏠Integrates multiple systems (lighting, security, HVAC, ventilation)
  • 📱Works across multiple Apple devices (iPhone, iPad, Apple Watch)
  • 🔒Secure local network control without cloud dependency
  • ⚡Fast response times for device control when connected
  • 👨‍👩‍👧‍👦Family-friendly interface for household use
  • 🎯Reliable for users with compatible hardware setups

Negative things

  • 🐛Frequent disconnection and connection failures
  • ⏳Extremely slow connection establishment
  • 📵Does not work reliably outside home network
  • 🚫Incompatible with recent iOS versions (iOS 15, 16, 17)
  • 💔Crashes during setup retrieval from controller
  • 🔌Poor remote access functionality
  • 💰Expensive ($25-40) for unreliable functionality
  • 📧No push notifications for alarms or security events
  • 🔄Lack of app updates (years without maintenance)
  • ⚠️Inconsistent performance across devices
  • 🎯Requires manual workarounds and technical support calls
  • 🔐Family sharing feature doesn't work despite claims
  • 📱Apple Watch app non-functional
  • 🖥️Outdated and primitive UI/UX design
See all reviews

What's New in SnapLink Mobile

1.24

March 8, 2022

Fix for not being able to connect to devices in latest iOS

User reviews

Most RecentHighest RatedLowest Rated

Great integration app

Our second home Lighting, Security, HVAC and Ventilation have been automated by a Leviton HAI system for years. SnapLink Mobile puts us in complete control of every thing at all times. Our whole family uses it and loves it. I hope they continue to support this app for many more years.
SWBCASWBCA

Trouble connecting

The app is spotty. Continues to disconnect and takes forever to “connect “. Only on my cell. Once in a while on iPad. Why can’t this work? Especially if we’re moving to a smart world
CatLadyLisaCatLadyLisa

Awesome App

This app is amazing, works perfectly, noticed that others on this review trash the app because it doesn’t send them any texts , with this system you have to purchase a text module that both supports email and texts , also this app is not cloud based so this app can not send texts , just get the right module and it works perfectly, would definitely buy again!!
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HawkboysHawkboys

Very reliable app.

Telephone the company for a simple fix to get it to work with iOS 17. Myro:Home is an excellent alternative, and it’s always kept up to date.
Interface WizInterface Wiz

Stopped working with IOS 16.5.1

Won’t connect at all. Please fix the app to be compatible with new IOS releases BEFORE they go live.
Disappointed-user723Disappointed-user723
See 95 more reviews

Developer apps

HiFi 2
HiFi 2

by Home Automation, Inc.

🌟 Lifestyle

(18)

Free
See developer apps

User experience

🐞

Reported Bugs

20 issues

App fails to connect with iOS 15, 16, 17 updates

Bug

Crashes when retrieving setup from controller

Bug

Connection hangs on 'connecting' screen indefinitely

Bug

Sync failures with Omni controller

Bug

Encryption key errors despite correct configuration

Bug

App crashes during profile download

Bug

Settings not saving properly

Bug

Inconsistent connectivity between iPhone and iPad

Bug

Remote access fails despite local network working

Bug

Apple Watch app displays blank screen

Bug

App force closes during setup retrieval

Bug

Password requirement toggle mysteriously disables itself

Bug

Thermostat display doesn't show HVAC running status

Bug

Timer functionality broken on some units

Bug

Program hangs and becomes unresponsive

Bug

LTE connectivity issues on newer iPhones

Bug

Configuration settings screen loops to 'connecting'

Bug

Device status not updating in real-time

Bug

Alarm status shows incorrect state

Bug

App removed from Apple Watch without user consent

Bug
✨

Requested Features

17 requests

Push notifications for alarm activation and security events

Feature

Text message notifications for events and alerts

Feature

Geofencing for automatic security/automation triggers

Feature

Away mode button for automated home lockdown

Feature

Ability to program and edit settings from the app

Feature

Support for family sharing across multiple users

Feature

Dark mode option

Feature

Ability to rearrange device lists

Feature

Audio controls on Apple Watch app

Feature

Real-time device status feedback

Feature

Custom notification settings for zones and security

Feature

Event export and email capabilities

Feature

Humidity data transmission from thermostat

Feature

Audio zone volume control buttons

Feature

iPad-specific app version

Feature

Modern UI/UX redesign

Feature

Landscape mode support

Feature

FAQ

What can I do with this app?

This app allows you to turn your iPhone or iPod Touch into a remote control for your Leviton home control system. You can view and adjust lighting levels and scenes, manage temperatures, monitor security settings, view surveillance video, and check event logs.

What are the key features of the app?

Key features include whole home remote control, the ability to adjust lighting and scenes, control climate settings, monitor security systems, view real-time IP video, and access event logs for activities like arrivals and departures.

Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or advertisements.

What are the system requirements for this app?

The app requires firmware version 3.2 (3.4 recommended) on your Ethernet-enabled controller. Additionally, you will need to configure port forwarding in your router for the app to function correctly.

Who is the target audience for this application?

This application is designed for homeowners and property managers who have a Leviton control system installed. It provides them with the convenience of remotely managing various aspects of their home or property.