SnapLink Mobile User Reviews

Customer Experience

Positive experience25.0% of reviews
Neutral10.0% of reviews
Negative experience65.0% of reviews

~ Based on 100 written reviews from the US App Store.

What users say

Is SnapLink Mobile Safe?

SnapLink Mobile does not appear safe based on available data. AppsHunter Safety Score for SnapLink Mobile is 47/100.

This assessment is based on 92 user ratings, with an App Store average of 2.1/5.

Safety Analysis

22.8% of ratings point to a safe experience
13.0% of ratings suggest some concerns
64.1% of ratings point to a risky experience

~ Based on 92 App Store ratings for SnapLink Mobile.

Is SnapLink Mobile Legit?

SnapLink Mobile appears legitimate, with a few gaps. AppsHunter Legitimacy Score for SnapLink Mobile is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great integration app

Our second home Lighting, Security, HVAC and Ventilation have been automated by a Leviton HAI system for years. SnapLink Mobile puts us in complete control of every thing at all times. Our whole family uses it and loves it. I hope they continue to support this app for many more years.

Trouble connecting

The app is spotty. Continues to disconnect and takes forever to “connect “. Only on my cell. Once in a while on iPad. Why can’t this work? Especially if we’re moving to a smart world

Awesome App

This app is amazing, works perfectly, noticed that others on this review trash the app because it doesn’t send them any texts , with this system you have to purchase a text module that both supports email and texts , also this app is not cloud based so this app can not send texts , just get the right module and it works perfectly, would definitely buy again!!
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Very reliable app.

Telephone the company for a simple fix to get it to work with iOS 17. Myro:Home is an excellent alternative, and it’s always kept up to date.

Stopped working with IOS 16.5.1

Won’t connect at all. Please fix the app to be compatible with new IOS releases BEFORE they go live.

Can’t Connect

The app worked for me for years. Very basic, but functional. Recently it stopped working (“error—can’t connect). I didn’t change a thing. Rebooting my HAI controller didn’t fix the problem. No idea why this stopped working or how to fix it.

A simple and rock solid alarm app

Telephone Leviton to get the fix for iOS 15. Very happy with Snaplink. Never fails me. Rocksolid reliability whether at home or 1000 miles away.

Sad business model

I had this app working perfectly on my ⁠⁠⁠ watch, right up to the point where it was automatically removed and now to get it back, I have to pay $25 one time fee, just so it’ll work on my ⁠⁠⁠ watch again. Daylight robbery!

Can’t sync with Omni controller

I’ve seen a couple of ppl write about this issue. Does anyone know how to fix it? All of a sudden a wk ago, we’re not able to sync & download from our Omni controller so we can’t control anything from this app.

At last

Credit to the team for finally updating the app to fix whatever ios15 broke - and for the good communication while they were working on it.

Thank you.

As a long-time user with multiple systems and thousands of dollars invested, thank you for the latest update.

Finally

⭐️⭐️⭐️⭐️⭐️ work very well with iOS 15.3.1 Very nice presentation. Easy setup. Purchased this app 15 years ago and still supported even if they discontinued the system few years ago.

Needs an update

App totally useless for last 6 months because it needs update to keep up with apple updates. Contacted support 6 months ago and was advised updates are being done to this day still nothing. Worthless app not advisable to use!

Snaplink

Seems to work pretty good for me it operates everything in my appartment

Not working on iOS 15

I’m now unable to retrieve setup from my controller

Bricked by IOS 15

IOS 15 makes it so the app will not sync with controller. If you already have a profile the Sync starts and downloads most the settings the crashes (changes not saved). On a clean install the app just hangs attempting to connect, even though there's no profile saved.

This app is completely BRICKED for new install and should be removed from the app store or FIXED!!!

PLEASE FIX THIS!!!
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Appalling

Hasn’t been working since November.

Should be removed

I purchased app and it will not allow me to do anything. Defaults to “connecting” and never does anything else. I cannot program it. Getting my money back.

Worthless

App crashes while retrieving setup from panel making it worthless. This app should be removed from App Store and Leviton should be embarrassed to have their name on it.

Stopped working.

I’ve been so disappointed with this app. I paid for it and it doesn’t not do what it supposed to do. I have No notifications regarding what’s going on. I recently got a new phone anticipating that It would fix itself but sadly it did not. I tried multiple times downloading; however, the problem still persists. My new phone doesn’t want to connect. Leviton fix your app!!!!!!!!
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