Horrible UI; riddled with issues that take too long to address
UI is horrible. Processes are not intuitive. Resolution of basic things needs to happen over email and take time (e.g., being able to buy a stock). I would use other more advanced and customer friendly brokerages if they had access to the markets I want. Hopefully that will be happening soon
Crash, when you leave the app
The app is fine though the visuals are painful. The app crashed every time I leave the app for another for a second !
Basic but frustrating to use
This app covers the essentials, but the overall experience is lacking. Navigation feels clunky, the design is too basic, and some features are hard to find.
The main issue is login: Face ID doesn’t always work, OTPs are delayed, and re-authentication happens too often. While the app gets the job done, it needs major improvements in usability and reliability to match the expectations of a modern financial platform.
The main issue is login: Face ID doesn’t always work, OTPs are delayed, and re-authentication happens too often. While the app gets the job done, it needs major improvements in usability and reliability to match the expectations of a modern financial platform.
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Needs urgent attention by SNB capital management if they truly care
I have tried Albilad and Derayah capital and the worse is AlAhli capital, I now use Albilad capital and there is zero commissions on transactions (sell and buy) AlAhli is 2.3 dollar per transaction unless AlAhli change this at least for their premium customers, they will lose to competitors like Albilad and derayah who have zero commissions and in addition the platform of AlAhli is outdated, very elementary a compared to other platform. Unfortunately SNB deserves better than this mediocre performance
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App/ website
Very unfriendly app and website
