Snug User Reviews

Customer Experience

Positive experience90.0% of reviews
Neutral4.3% of reviews
Negative experience5.7% of reviews

~ Based on 230 written reviews from the US App Store.

What users say

Is Snug Safe?

Snug: Daily Safety Check-In appears safe based on user ratings. AppsHunter Safety Score for Snug is 98/100.

This assessment is based on 2,142 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.0% of ratings point to a safe experience
0.9% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 2,142 App Store ratings for Snug.

Is Snug Legit?

Snug: Daily Safety Check-In appears to be a legitimate app. AppsHunter Legitimacy Score for Snug is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Security

Living alone with a medical condition made me feel apprehensive. My brother suggested Snug Safely and knowing I have to check in by a certain time or he will get notified makes me feel more secure.

SNUG

This if my absolute favorite thing on my phone! It has given me so much peace because of how it works. Whoever created it has all my gratitude! My biggest worry was either falling without my phone available to me, or worse yet dying and no one finding me for a week! Thank you and God bless!!!!

Daily check

Very easy to use. Text reminders to check in if you forget before alerting emergency contact

No confidence

This app is unreliable I’ve learned after the fact. Customer support is also unreliable. Whatever changes were recently made apparently affected my account because I’ve had problems for quite a while and they are still unresolved after much effort on my part following the instructions I’m being given by email. When it doesn’t work, I’m given more to do because the original instructions were incomplete or something changed in the meantime that customer support was not aware of. The support is poor. It’s been 2 days of back-and-forth emails none of which result in the app’s working as it should which means I don’t feel it is reliable.
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I love this

I live alone and if I didn’t check in, it will alert who I’ve chosen, and I will get assistance. The happy quote you get when checking in is a cute bonus.

Terrific App That Enhances My Life

Years ago, I was a police Lieutenant for the Miami Dade sheriffs office. Fast-forward a bunch of years, I was single, a survivor of a stroke and living by myself. I was living by myself and looking for humans to do essentially what this app does, but I could not find one. I did, however, find this app. And I am delighted that I did. It does everything I need it to do without relying on the human element that could be problematic. Instead, it is flawless and gives me peace of mind knowing that every day I’m checked on and if need be, they can call a neighbor or fire and rescue. I will definitely share this information with family and friends. Thank you!
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Thanks

Thank you Snug for providing a truly useful app.

SNUG saves the day

I was so worried I’d die and nobody would know. Or fall and lay there. SNUG is my friend and takes big pressure off my mind.

Peace of Mind

My husband died in his sleep and now my children worry about me. This is a passive way of letting them know I’m okay.

Excellent

Easy to use, gives family peace of mind and keeps me alert.

This is a Must for anyone who lives by themselves

Regardless of age or health; I am convinced this app is necessary for a person who lives by themself. I missed once a check-in and text from
Snug and a dispatcher called me to confirm
I was OK. Another time I missed both, and within 30 mins of missing the check-in the local police was at my door to do a welfare check. My emergency contact was also notified. This service really works and they treat a missed check-in with extreme urgency. I feel so much safer since I got this app.
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Reminders too easy to miss.

I’ve been trying to application out and the free plan seems pretty basic. My biggest complaint is that the reminder alert to check in is hard to notice. It’s a very innocuous tone, which some people may like, but it’s not enough to get my attention. Sure enough… I missed a check-in today because my phone was sitting in the room next-door and I wasn’t thinking about it. The ways to solve this would be an option to select a much Lauder alert, or even via text message. There are other applications that do just that and so I will be looking around.
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Game-changer

I would just like to thank the person who came up with this simple and powerful app. It not only gives me great peace of mind to know I’ve put this safety measure in place, it is also a delightful way to help start my day. I have recommended Snug to several people in my circle, especially those who work with vulnerable populations or who have loved ones who could use this simple, elegant, extra layer of support.
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Snug

Love this app. Makes me feel safer that my emergency contacts will be notified if I don’t check in. Love the morning inspiration quotes-gets my day started on a positive note.

A little extra protection .

I have many animals, dogs , chickens , and a mini donkey & pony, God forbid if I would die suddenly, no one would know. My pets are truly my lifeline. Snug is a brilliant service for people who live alone.

What a comfort!

I’m a young 64- I walk 4 miles daily and enjoy excellent health. That said, I’m also in an animal rescue and have 6-8 dogs in my home all year round. If something happens to me, how long might the pups be without food and water? Snug was the answer! There’s someone looking out for “us”!

The daily quotes are AWFUL!

AN ABSOLUTE JOKE! Mis-attributed, repeated endlessly. Today, she has misspelled Sheryl Crow's name. When I check in, I turn the phone away from me to save myself - it's one less cringe in my day. Other than that, I like the service.

Best thing ever!

I check in each morning because I live alone. If I die in the night and don't check in, someone will rescue my dog!

Very convenient

Before Snug, I had a system in place where I would text my two sisters every morning and they would have to text me back. We’re three older females that live alone. We love our independence and living alone. We have known people in the past who died and were not found for several days after. I personally have three small dogs and are concerned more about their needs if something were to happen to me. I love Snug. It’s very much needed and appreciated. Whenever I come across somebody in a similar situation, I tell them about this website. I also enjoy reading the quotes they post every morning with my Wellness Check.
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Safety

My sister does not worry that something happened to me since we live 1.5 hour away from each other. SNUG gives her peace of mind.