Don’t waste you’re money
The camera is complete junk and the app is super glitchy. I bought the camera to use as security for job sites but the alerts only occasionally work, basically makes it useless for me.
Won’t save credentials
Using the camera at a job site. I have to re-enter the login credentials about every 2 to 3 times I open the app on iPhone. Very annoying!
Terrible app
Snyper would be better off doing away with the app all together.
App Broken Again!!!
First installed the app a couple of years ago and it worked ok. Over the past year the app has been terrible. First the smart notifications screen was blank and wouldn’t ever load. The the app quit working so I uninstalled and attempted to reinstall, only to discover that it had been removed from the App Store. I contact customer service and after several days received an email suggesting that I change the setting in the camera to send photos to email rather than to the app. Thanks. A few weeks later the app was back in the App Store, but smart notifications are still blank screen, and now I receive an “unknown error” when I try to add a user. Bottom line: Don’t waste your money on the Snyper cameras because the app is garbage.
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App is trash
I get the circle of death every time I log in. I will be switching cameras next go round.
Poor app
Nowhere near the user friendliness as the Spartan app. Would love to be able to share my camera with a few friends. I have been trying to share my camera for a few years and nobody ever gets the email.
The app is slow. When you delete pictures it takes you back out to the picture thumbnails (which is fine unless you are 50 pics in and end up losing your place). Would be nice to have a read/unread mark on the thumbnail to know if you have viewed the pics.
Can we make the app where it automatically signs in? Not the end of the world here but it’s just one more step that could be avoided with a little program writing.
The app is slow. When you delete pictures it takes you back out to the picture thumbnails (which is fine unless you are 50 pics in and end up losing your place). Would be nice to have a read/unread mark on the thumbnail to know if you have viewed the pics.
Can we make the app where it automatically signs in? Not the end of the world here but it’s just one more step that could be avoided with a little program writing.
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Commander 4G
When trying to delete pics it closes the program and you have to sign back in. Needs help.
No camera settings
Having used Arlo cameras (Wifi) and their app, and now using this app, there is a lot to be desired.
App description says you can change camera settings. Not so.
There should be an option to be able to open a “live feed” of the camera.
Tried to change password but that option isn’t even available...
App description says you can change camera settings. Not so.
There should be an option to be able to open a “live feed” of the camera.
Tried to change password but that option isn’t even available...
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Consider other options
This worked well last year. This year not so much. App needs updating. Customer service is awful. No one answers the phone and if you leave a message they won’t return the call. It’s unfortunate that not all companies are serving their customers well. If you have other options you might consider going elsewhere.
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Great app
Easy to use and the new updates are awesome.
App quit working
I had this camera for 18 months, all of a sudden the APP just quit working. Snyper Hunting was worthless in finding a solution to the issue, no answers to phone calls, email etc.
Terrible customer service!
Buy a different brand.
Terrible customer service!
Buy a different brand.
App needs features and bugs worked out
1. Feature- needs to be able to control camera settings remotely
2. Bug- Function is very poor in adding/deleting/inviting additional cameras and users. Doesn’t work at all.
3. Feature- needs an “edit user info” accessibility to change email or password, so far it seems I am stuck with this info for life
4. Bug- if you delete the main camera “admin” you cannot re-add it back on, it only says number is already in use so now I don’t have access to my own camera. Thanks guys
5. Bug- when attempting to scroll through pictures it only goes 2-3 pics then recycles back to the original and starts over
6. Bug- App randomly stopped notifying me of new pictures so I had to open it to check if new pics received
This is all I have so far, more to come but I have to regain access to my camera somehow first
2. Bug- Function is very poor in adding/deleting/inviting additional cameras and users. Doesn’t work at all.
3. Feature- needs an “edit user info” accessibility to change email or password, so far it seems I am stuck with this info for life
4. Bug- if you delete the main camera “admin” you cannot re-add it back on, it only says number is already in use so now I don’t have access to my own camera. Thanks guys
5. Bug- when attempting to scroll through pictures it only goes 2-3 pics then recycles back to the original and starts over
6. Bug- App randomly stopped notifying me of new pictures so I had to open it to check if new pics received
This is all I have so far, more to come but I have to regain access to my camera somehow first
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Could be faster
Very slow but other than that good app
Photos are not loading
Worked okay for a while but now the photos are not loading up in the app just giving me a black screen
Great concept needs work.
I love the idea of the app and how fast i get the notifications but it is extremely slow to load even with full cell service. It would also be great if there was an option of a website so you could view from a computer.
Update
I’ve had this app for 2 years and I think it’s about time for an app update. Been a pretty decent camera but I wish the camera had the ability to change settings in the app rather than going to retrieve the camera to change settings. Modernize it a little.
App quit sending alerts
App seemed decent for the most part, but quit sending alerts. That is one of the mOt important features so you k ow when you get a new picture.
User friendly NOT
I have been using this app for a little over a week. It’s extremely hard to navigate especially with multiple camera locations. When viewing pics, they load very slow and it will rotate back to the end once you pass the last pic taken so as to confuse you even more. The “share” feature works one time, then you have to log out and back in to use it one more time. You do not get a status report from the cam like with other wireless cam apps. The cams work great, the app leaves much to be desired.
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Good app
I have been using the app for about a month now and it seems to be working fine.
The only comment I have is I wish the pictures would be organized by day or at least allow you to organize them. All the pictures are located in one spot so you have to open the picture to get the detail on the day it was taken. Overall it’s a good app.
The only comment I have is I wish the pictures would be organized by day or at least allow you to organize them. All the pictures are located in one spot so you have to open the picture to get the detail on the day it was taken. Overall it’s a good app.
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Horrible customer service.
App might be ok, but never got to find out..... camera stopped sending pics after one day. Called, emailed, no response. Thank god for Amazon, sent it back. Will never buy one of these cams again
