Player
Update.
I deleted the negative review.
Update
What I didn't know then was that this game will ease and reset statistics at will. I played this game over a hundred times but when I check statistics it shows a total of 3 games played. This happened on multiple occasions. I personally find this very annoying. I actually stopped playing this game. I will probably delete it altogether. There are many better Solitaire games in the app store.
New update: this game simply resets all history. Now again it shows that I only played one game before. I'll try your suggestion and uninstall and reinstall but if it keeps deleting history I will delete the app.
Response from developer
We wanted to reach out and say thank you for being a fan of our game. We’re truly sorry that your recent experience didn’t live up to your expectations. Player feedback is critical to our team, and we’re determined to fix this issue. Could you please provide a few more details to help us investigate thoroughly? A quick question to start: have you attempted uninstalling and reinstalling the game? We greatly appreciate your help and are eagerly awaiting your response.
Update
What I didn't know then was that this game will ease and reset statistics at will. I played this game over a hundred times but when I check statistics it shows a total of 3 games played. This happened on multiple occasions. I personally find this very annoying. I actually stopped playing this game. I will probably delete it altogether. There are many better Solitaire games in the app store.
Response from developer
We wanted to reach out and say thank you for being a fan of our game. We’re truly sorry that your recent experience didn’t live up to your expectations. Player feedback is critical to our team, and we’re determined to fix this issue. Could you please provide a few more details to help us investigate thoroughly? A quick question to start: have you attempted uninstalling and reinstalling the game? We greatly appreciate your help and are eagerly awaiting your response.






