Please give me more generously
Treat, Leader of the U.S. presidential team
Very Expensive, not good quality.
Response from developer
Sorry this one disappointed. Two things should have been visible before any credits were spent: the credit cost shows before a render starts, and the first shot is free so you can check the face and look first. If the lip sync was off in parts, that is something we review shot by shot: email support@solmi.ai with your account email and the project name and tell us which parts. When the fault is in our product rather than a limit of the AI, we add the credits back. On price, credits are GPU time per second of video, and a one-time pack is available if you would rather not subscribe.
Unglaublich schlecht
Hauptdarsteller mit ständig wechselndem Aussehen, mal Comic mal real, Lippen Synchronität nicht vorhanden, für 40€ nicht mal 3 kurze Videos.
Passt überhaupt nicht zum Text bzw. zum Song.
Bin extrem enttäuscht!
Response from developer
Das tut uns leid, so soll ein Video nicht aussehen. Ein Hauptdarsteller, der zwischen Comic und real wechselt, sollte nicht passieren, und so etwas sehen wir uns an: Schreib an support@solmi.ai mit der E-Mail deines Kontos und dem Projektnamen und nenne die Szenen, die nicht passen. Liegt die Ursache in unserem Produkt und nicht an den Grenzen der KI, schreiben wir die Credits gut. Einzelne Szenen kannst du außerdem neu generieren, statt das ganze Video neu zu rendern.
Scam
Response from developer
Sorry you feel that way. If a purchase or a render went wrong, email support@solmi.ai with your account email and we will look at exactly what happened and put it right where the fault is ours.
No easy link to customer service
Then there is no one to talk to to help you make it do what you want.
You can’t even get it to duplicate it made in another video for you if you drop it in as reference.
How do I get my money back?
I put two stars so people will read it. As most ignore 5 and 1 stars
I’m sure it’s Great for people who don’t care what the system creates.
If you want want a potluck outcome. This works.
If you want specific idea to come to life. THIS ISNT IT
Response from developer
Thanks for the detailed review, and sorry for the frustration. We wrote to you by email on Sep 28: your own uploaded image being redrawn instead of used was a bug on our side, fixed that week, and the editor now has a Use my photo option that attaches your image to a shot. For a person to talk to, there is Help and feedback in the app and support@solmi.ai, which we read every day. App Store purchases are refunded by Apple at reportaproblem.apple.com; for the credits spent on the broken shots, reply to our email with the project name and we will review them.
