Ana
Stolz
Happy birthday song
Sketchy!!!
It’s sketchy.
Here is an AI overview of my emails with them:
1.You reported Songria Al mispronounced
'Gavyn' and requested a refund for a double charge.
2.Songria confirmed generation issue; provided 1 bonus generation credit as courtesy.
3.Songria declined refund, stating bonus credit compensates for the pronunciation error.
I paid $60 bucks for 1 terrible song!! I don’t want your credit, I want a reasonable refund. Stop sucking!
Response from developer
Hi, thank you for your feedback, and we're sorry for the frustration. We want to clarify a few things. We always compensate when there's an issue with pronunciation or mispronunciation, and we never refuse a refund. Please also note that we do not have access to your card details at all. All payments are processed entirely on Apple's side, so we cannot charge your card or be the source of any unrelated charges. We'd love to make this right. Please email us at hola@songria.com and we'll look into your case and resolve it for you.
Elogio
Response from developer
Muito obrigado pela avaliação! Ficamos felizes em saber que o Songria foi rápido, fácil e perfeito para você. Continue criando músicas incríveis com a gente!
Frustrante
Response from developer
Olá! Sentimos muito pelo ocorrido. Por favor, escreva-nos para hola@songria.com e envie o user-id do seu perfil — vamos com certeza analisar o caso e resolver. Poderia também nos informar se reinstalou o aplicativo antes de fazer login? Isso vai nos ajudar a entender melhor a situação. Obrigado!
Echt schlecht
Response from developer
Bitte schreiben Sie uns an hola@songria.com – wir werden den Fall auf jeden Fall prüfen und eine Entschädigung gutschreiben. Die Instrumentalversion ist nach der Generierung des vollständigen Tracks kostenlos verfügbar.
Mafe -Maria Maria
Response from developer
Nota 10 pra você também! Muito obrigado pelo carinho e pela avaliação. Ficamos muito felizes que você esteja gostando do Songria. Conte sempre com a gente para criar suas músicas!
Rip off
Response from developer
Thanks for your feedback, Lisa. Songria works with song credits: when you purchase a package (1, 5, or 30 songs), the credits stay in your balance and are used each time you generate a track. It sounds like something didn’t work correctly in your case. Please contact us at hola@songria.com and we’ll fix this for you as quickly as possible.
