Banned account
Response from developer
Excuse me, what problem did you encounter? You can contact us for feedback through the customer service window in the game, and we will help you solve it.
Terrible Login System
Response from developer
I'm sorry to bring you unhappiness. Please contact us for feedback by private message, and we will help you check and handle it.
Lost Account
Response from developer
Dear Soul Master, When you reinstall the game or play it on a new device, the system will automatically create a tourist account for you. So you need to logout at the homepage(where you select the server, and the logout button is at the upper left corner), and then login your own account. After that you will be able to enjoy the game:) However, IOS and Android accounts are separate and game data can't be shared. This means you will have two different characters if you login using the same game account for Apple and Android devices.
Pay to Win
Response from developer
Dear Soul Master, Thanks for contacting us! We have many operation events which can gain abundance of rewards! Besides, we also hold many events in our FB @SoulLandReloaded and DC @Soul Land Reloaded to get kinds of welfare.If this reply can help you, please give us a 5-star comment :) We sincerely appreciate your supporting!





