It’s giving cash grab
I received a contract that was literally 6 bullet points and a couple of typos. But still.. it’s a legally binding contract because I signed it.
The owner later tried to enforce new “policies.” I politely asked to see the contract I signed.. no mention of these new policies in my contract AND no mention of additional fees, which had been regularly charged to my credit card for weeks (and not agreed to in the contract I signed).
The owner then proposes I sign a new contract.. which I don’t have to agree to because there’s already an active contract in place.
Bro.. she literally locks the app, so I’m not able to schedule new classes (so now I HAVE to sign a new agreement accepting fees 😭😂) and suddenly her husband starts emailing me with his tone.. like sir.. are you alright?? I’m literally calm and polite and your tone is screaming rn.
Between the inconsistent membership prices (prices yo-yo more than the # on my scale 🥴), restricting the app, the tone in the follow up emails, and fees I never agreed to, it's honestly starting to feel like a cash grab rather than a stable membership.
Certainly not what a "professional business" would do. Like if you have to keep reminding everyone you're a
"professional business" after a certain point it's like.. who are you really trying to convince? Your clients or yourself? 🪞✨
This has been my personal experience as a founding member. Locked into a 12 month contract.. additional fees later introduced.. restricted scheduling access until I accept new fees. AND newer members locked into a lower rates. Huh?? Isn’t the point of Founders pricing.. that it’s lower because those members took a risk on a new business? Oh, I took a risk alright 🥲
The owner later tried to enforce new “policies.” I politely asked to see the contract I signed.. no mention of these new policies in my contract AND no mention of additional fees, which had been regularly charged to my credit card for weeks (and not agreed to in the contract I signed).
The owner then proposes I sign a new contract.. which I don’t have to agree to because there’s already an active contract in place.
Bro.. she literally locks the app, so I’m not able to schedule new classes (so now I HAVE to sign a new agreement accepting fees 😭😂) and suddenly her husband starts emailing me with his tone.. like sir.. are you alright?? I’m literally calm and polite and your tone is screaming rn.
Between the inconsistent membership prices (prices yo-yo more than the # on my scale 🥴), restricting the app, the tone in the follow up emails, and fees I never agreed to, it's honestly starting to feel like a cash grab rather than a stable membership.
Certainly not what a "professional business" would do. Like if you have to keep reminding everyone you're a
"professional business" after a certain point it's like.. who are you really trying to convince? Your clients or yourself? 🪞✨
This has been my personal experience as a founding member. Locked into a 12 month contract.. additional fees later introduced.. restricted scheduling access until I accept new fees. AND newer members locked into a lower rates. Huh?? Isn’t the point of Founders pricing.. that it’s lower because those members took a risk on a new business? Oh, I took a risk alright 🥲
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The studio’s a full slay; the app is kinda mid right now 😭
Feature Ideas to Improve UX:
✨ Please make the reserved vs. available classes actually look different.
Right now “Reserve” and “Reserved” are basically twins, and my brain should not have to work this hard at 6 AM. Change the font, color, something.
✨ Can we get some filters in the stats section?
I wanna see:
• how many classes I crushed between X–X dates
• how many classes I took with each instructor
• how many classes I skipped (so I can pretend it’s “data” and not procrastination 😅)
✨ Widget upgrade pls.
If I finish a morning class, the widget hits me with “No classes booked today” like… obvi.
Show me tomorrow’s classes so I know what chaos I signed myself up for.
Respectfully 🫶🏽
✨ Please make the reserved vs. available classes actually look different.
Right now “Reserve” and “Reserved” are basically twins, and my brain should not have to work this hard at 6 AM. Change the font, color, something.
✨ Can we get some filters in the stats section?
I wanna see:
• how many classes I crushed between X–X dates
• how many classes I took with each instructor
• how many classes I skipped (so I can pretend it’s “data” and not procrastination 😅)
✨ Widget upgrade pls.
If I finish a morning class, the widget hits me with “No classes booked today” like… obvi.
Show me tomorrow’s classes so I know what chaos I signed myself up for.
Respectfully 🫶🏽
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