Soula User Reviews

Customer Experience

Positive experience63.0% of reviews
Neutral7.4% of reviews
Negative experience29.6% of reviews

~ Based on 27 written reviews from the US App Store.

Is Soula Safe?

Soula: Self-Care & Mindfulness appears safe based on user ratings. AppsHunter Safety Score for Soula is 92/100.

This assessment is based on 223 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.3% of ratings point to a safe experience
2.7% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 223 App Store ratings for Soula.

Is Soula Legit?

Soula: Self-Care & Mindfulness appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Soula is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Confused

I was on the app looking through I clicked where it said therapist I was thinking I would get a quick response but I didn’t get a response at all. But everything else seemed good

Response from developer

Thank you so much for sharing your experience with us 💜 It really means a lot to hear that most parts of Soula felt supportive, and we’re truly sorry that when you reached out through the therapist section, you didn’t receive the kind of response you were hoping for. We’re already looking into how to make this space more transparent and truly helpful, so your expectations and the type of support we offer are better aligned. If you feel comfortable, we’d really appreciate hearing what kind of help you needed in that moment — this will help us improve. You can always reach us at support@soula.care so we can listen more closely and assist you in a more personal way.

Will take money out of your account after ending subscription

I had cancelled subscription and it still kept taking money out of my account. I will report to my bank as soon as possible

Response from developer

Thank you for contacting us. To help us investigate and make things right, please reach out to our support team at support@soula.care and include the charge details along with the email address you used to create your Soula account. Once we have that information, we’ll do everything we can to assist you. Thank you for your patience🙏🏻

Helpful and unique app!

Enjoy this app for anxiety relief, customer service is helpful as well.

Response from developer

Thank you so much for your kind words 💛 We’re really happy to hear that Soula helps you find relief and calm! And that our support team could be there for you. Your feedback truly means a lot to us 🌷

MaryInSC

Myself and my partner are on a wellness journey. Lately he’s been experiencing a lot of overwhelming anxiety causing me added stress too. After trying Soula, I can already feel the difference. Great tool to increase and learn how to self-regulate

Response from developer

Thank you so much for sharing this with us! We’re so glad that Soula is helping both of you find more balance and calm. Wishing you and your partner continued ease and support on your wellness journey 🌿

Scam!

I paid for a premium membership and had achieved 10 days of progress. Today I had to log in as if I had never been in the app and everything was wiped away including my premium membership. For an app that is supposed to help for anxiety this is just really ridiculous! Very unhappy and I was actually making some progress!!
Show more

Response from developer

We sincerely apologize for the inconvenience. Seeing your hard-earned progress disappear must be really disappointing, and we’re here to make it right. Your progress should stay saved when you log in with the email linked to your account. To help restore access and make sure everything works smoothly, please reach out to our support team (support@soula.care) We’ll guide you step by step and get you back on track.

Progress bars are annoying

Great content but the progress bars are really a detriment in my opinion. Too hard to pause and or go back/ forward to review things etc. Frustrating! I want to love this more it has great potential!!!

Surprise to me

Hi, I viewed the app, never used it because I have no need & suddenly I get $29.95 on my Apple. I can’t say I’ve used it , I won’t be pg, I just looked at it & when I got & look to see how to cancel & it said no account has been opened. I have a screenshot. I guess these days you can’t even look at a website without getting pulled in. It maybe great for some but I’m not interested & I can find no way to get rid of it. The only way to let Soula know is this right here. No thank you.
Show more

Response from developer

Thank you so much for reaching out and explaining the situation. We’re on your side and want to help you sort this out as quickly as possible. To assist you properly, could you please email our support team at support@soula.care? Once we have your details, we’ll make sure everything is clarified and help you further. We really appreciate your patience while we're solving this for you.

Es una estafa

Esto es totalmente una estafa, pago los 3 días de prueba y me dijo que estaba embarazada con la prueba (lo cual no fue cierto) luego elimine mi usuario, de igual forma intento cobrarme la mensualidad desde mi tarjeta y a los días logró cobrarme la mensualidad y mi cuenta ya tenía semanas inactiva. ES UNA ESTAFA
Show more

Response from developer

Lamentamos mucho que hayas tenido esta experiencia, entendemos que debe haber sido muy confuso. Queremos que sepas que tomamos tus comentarios muy en serio. Para resolver tu caso lo más rápido posible, no dudes en ponerte en contacto con nuestro equipo de soporte en support@soula.care. Estamos de tu lado y nos aseguraremos de ayudarte.

Overall a good app

Overall, Soula is good but my one big criticism is that the AI chatbot forgets everything that happened in the conversation after five or so messages. I remember Soula was out when most chatbots weren’t even out yet. It was impressive to play around with. It just stinks that the memory aspect hasn’t been fixed yet but I’m an optimist so hopefully soon? I’m still young so maybe by when I have to worry about pregnancy, I’ll get a better experience.
Show more

(3days to try)

You only get a 3 day trial with this app that is not long enouph to see if you want to keep using it through out pregnancy .

Impressive!

Impressive!

Response from developer

Thank you for your positive feedback! We're thrilled to hear that you're enjoying the app. Don't forget to spread the word among your friends

Good

Satisfied

Response from developer

We're thrilled to hear you're loving the app! Your support means a lot to us. Why not share the joy with your friends too? Thanks a bunch!

Loving It!

It’s so nice to have this app as a reference. Like a doula in my back pocket 😃

Response from developer

Yes, she is! Happy that you like it!

Pregnancy

I understand clear on readings pregnant track.

Response from developer

Thank you for your feedback! We're delighted to hear that our pregnancy tracking features are clear and helpful to you. If you have any suggestions or need further assistance, please feel free to reach out to us. Wishing you a healthy and happy pregnancy journey!

Review

Excellent advice. 😎

Response from developer

Hello! Thank you! Enjoy the app

👍

During my pregnancy, this app wasn't just a resource, it was my emotional sanctuary.They offered me more than just information, they became my pillars of support. Soula's gentle guidance through its bot and daily program turned my overwhelming emotions into moments of tranquility. I found solace in the midst of my emotional turbulence. Soula, with its compassionate bot and intuitive pregnancy tracker, transformed my pregnancy journey. It turned my emotional uncertainties into moments of clarity, and my fears into opportunities for growth. I'm profoundly grateful for Soula's presence, making my pregnancy experience not just manageable but genuinely beautiful. 🌟
Show more

Max

App covers all aspects of pregnancy, offering expert advice and tracking tools. Indispensable for moms-to-be! I use it for a month and like it

Response from developer

Hi! Thank you! Have a great pregnancy!

A

This app is both educational and enjoyable. I appreciate how it breaks down the complexities of pregnancy into manageable, insightful pieces. Soula's personalized approach makes me feel cared for and supported. A must-have for any mom-to-be!

Response from developer

Thank you! It's awesome

👍

Love the baby size comparisons! 👶 A Must-Have app

Response from developer

thank you!

i’m

Soula truly understands and guides

Response from developer

Thanks!!