Confused
Response from developer
Thank you so much for sharing your experience with us 💜 It really means a lot to hear that most parts of Soula felt supportive, and we’re truly sorry that when you reached out through the therapist section, you didn’t receive the kind of response you were hoping for. We’re already looking into how to make this space more transparent and truly helpful, so your expectations and the type of support we offer are better aligned. If you feel comfortable, we’d really appreciate hearing what kind of help you needed in that moment — this will help us improve. You can always reach us at support@soula.care so we can listen more closely and assist you in a more personal way.
Will take money out of your account after ending subscription
Response from developer
Thank you for contacting us. To help us investigate and make things right, please reach out to our support team at support@soula.care and include the charge details along with the email address you used to create your Soula account. Once we have that information, we’ll do everything we can to assist you. Thank you for your patience🙏🏻
Helpful and unique app!
Response from developer
Thank you so much for your kind words 💛 We’re really happy to hear that Soula helps you find relief and calm! And that our support team could be there for you. Your feedback truly means a lot to us 🌷
MaryInSC
Response from developer
Thank you so much for sharing this with us! We’re so glad that Soula is helping both of you find more balance and calm. Wishing you and your partner continued ease and support on your wellness journey 🌿
Scam!
Response from developer
We sincerely apologize for the inconvenience. Seeing your hard-earned progress disappear must be really disappointing, and we’re here to make it right. Your progress should stay saved when you log in with the email linked to your account. To help restore access and make sure everything works smoothly, please reach out to our support team (support@soula.care) We’ll guide you step by step and get you back on track.







