soundcore User Reviews

Customer Experience

Positive experience28.8% of reviews
Neutral12.2% of reviews
Negative experience59.0% of reviews

~ Based on 1,058 written reviews from the US App Store.

What users say

Is soundcore Safe?

soundcore appears safe based on user ratings. AppsHunter Safety Score for soundcore is 94/100.

This assessment is based on 39,879 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
3.0% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 39,879 App Store ratings for soundcore.

Is soundcore Legit?

soundcore appears to be a legitimate app. AppsHunter Legitimacy Score for soundcore is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

AI for headphones?

Dumbest use of AI I’ve seen, and I’ve seen some monumentally dumb stuff.

I shouldn’t need my privacy compromised to choose what happens when I tap an earbud.

In conclusion, a truly awful app.

Update: I see the update changes nothing. Really very poor.

Awesome for customizing

The app is exemplary for a device manufacturer. Much bigger companies should watch and learn! Fully configure playback gestures on left and right side separately with an easy interface to do it. You can even choose which types of ambient noise are cycled when using that gesture.

Bloatware

Why does an EQ app need a useless AI chatbot? Why can’t it perform basic functions like making the headphones mono or stereo? Why is it taking up 1 GB of space? Unacceptable.

300+ MB of Doc & Data

What 300+ MB doc & data is needed for, while the app itself is already 600+ MB? People don’t have unlimited storage in their mobile devices.

Sleep detection sensitivity

I have been quite happy with Soundcore sleep A30s -- way way better than the Ozlo I had for a bit over a year.

I do wish I could adjust how sensitive they are to detecting I've fallen asleep. My audio often plays for an hour or two after I've drifted off before being paused and transitioning to the local audio.
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1.0+ GB way to big.

Good app, but takes up way too much space on the iPhone over 1.0Gb

Update please

I have a P2 it cost 15$ so can you make an update so I can use mine to update can be next week Sunday as soon as possible 🙏🏾😫🥺😤😡🤬

Doesnt work

Phone is terrible, app just make it worst

Give me a way to disable the AI assistant.

I wish there was a clear way to disable the AI assistant that comes with the app. So, to keep my headphones firmware up to date, I have to download the app, then after checking for any firmware updates, delete the app and periodically repeat the process.

Can’t connect to my Life Q30 headset anymore

The new AI feature is not that important. I know it costed money but in the process of developing it the MAIN feature (which is connecting to your device) is now broken, because of that this app has lost it’s functionality entirely. Soundcore should rethink their business model.

Massive app for what it does!!

The app is fine, but this is some of the laziest programming I’ve ever seen. Why is this almost one gigabyte?! with the cost of RAM and storage skyrocketing this app is no longer worth keeping on your device

Disappointment !!

Anker Soundcore doesn't care about its customers. I bought a pair of Sleep A20 earbuds and lost one; the firmware no longer allows pairing with my iPhone! Absurd! Support doesn't respond! You've lost a loyal customer!

TOO FRUSTRATED WITH IT!

I was excited when I got this the first time! Now I’m extremely frustrated with these $15 wireless P25I earbuds! They won’t stay connected to any of my devices at all!

R50i VI issue

The EQ does not give a change for what I’m hearing, bad connection to the app please fix it

No mute ability

You removed the mute ability from the Liberty Pro earbuds which makes them completely useless for work calls and I bought these solely for taking work calls based on recommendations because they are supposed to work well with Teams. Now I wish I had purchased a different brand or that I could return these.
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Don't use their app its spyware

This app has become full on spyware, adding AI to that (which we never asked for) i just deleted it

Stupid!

I have my gadget playing, beautiful music, and I turn on another gadget, unrelated, and the app/speaker will glom onto that and switch to something completely undesired, requiring significant intervention just to get back to the desired original state. Completely unacceptable for an app of this self proclaimed sophistication.
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Need iPhone Notification Announce

What would make this a 5-star review would be around functionality. Specifically, notification announcement for things like calls, text messages and notifications from the various applications. My Meta Glasses can read notifications however SoundCore does not. Unfortunately, this makes the Liberty 5 Pro Max pretty useless for any serious use. Too bad because the sound cancelation is really good!
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Falta de acessibilidade para iOS

A versão para português do Brasil não tem acessibilidade para usuários do VoiceOver no iPhone quem não enxerga não tem como saber o que tem nos links para clicar

Ehhh

The app is good but when it comes to anka ai it is so dreadful I will tell it search the web but it says it can’t but I very obviously does but refuses to do another web search for answers until it forgets and also it’s training data cutoff is pretty bad and anka needs a newer base model