Tricky advertising
Response from developer
We're sorry for the confusion — Swapy is its own app for transferring playlists between music services (e.g., Spotify → YouTube Music) in a few taps. We never want anyone to feel misled. If Swapy isn't what you needed, you can cancel anytime in Settings › Apple ID › Subscriptions, and we're happy to help at support@funapps.me. Thanks for the honest feedback. — Swapy team
Uninstalled and cancelled trial
Response from developer
Thanks for the detailed feedback. Swapy is not geo-blocked and should work outside the US. The freezes you described are not expected, especially on an iPad Pro. Please email us at support@wever.me with your iPad model, iPadOS version, and whether you were connecting Apple Music only (or any other service too). If you can, include a short screen recording. We will investigate what caused the freeze and help you get it working.
Nope
Response from developer
Thanks for the feedback. Swapy should work with Apple Music, so this is not expected. Please email us at support@wever.me with your iPhone model, iOS version, and what exactly happens when you try to connect or transfer with Apple Music (a screenshot helps). We will check it and help you fix it.
NOT TUNE MY MUSIC
Response from developer
Hi, sorry about the confusion and the bad experience. Swapy is not affiliated with the TuneMyMusic website, and we do not intend to mislead anyone - we will review our App Store listing to make this clearer. Also, a subscription should not limit you to a single transfer at a time, so it sounds like something went wrong. Please email us at support@wever.me with a quick description of what happened (and a screenshot if possible) and we will investigate and help. For refunds, Apple handles them directly, but if you share your case details we can guide you through the correct steps.
Ruim
Response from developer
Sinto muito pela experiência e pelo incômodo. Sobre privacidade: o Swapy não armazena seus dados em nossos servidores. A conexão com os serviços (ex.: Spotify/Apple Music/YouTube Music) é feita apenas para realizar a transferência e, se você remover o app, os dados locais são apagados junto com ele. Sobre preço/anúncios: entendemos sua frustração. Tentamos manter uma versão gratuita para testar, e o plano pago existe para cobrir custos de infraestrutura e manutenção. Se você puder nos dizer de qual app para qual app estava tentando transferir e o que deu errado, podemos ajudar e melhorar a experiência. Escreva para support@wever.me (se puder, inclua um print).
Perfect App for this job
This is such a good app thank you so much, developers thank you seriously did a great job
So don’t hesitate get it now :)
Response from developer
Thank you so much for the amazing review - we really appreciate it. We are happy Swapy made the transfer smooth after you tried other apps. About the few songs that were left out: if you tell us which services you transferred between (and roughly how many tracks were missing), we will be glad to look into it and improve the matching. Thanks again for supporting our work!
Not all music apps
Response from developer
Hi! Thanks for your review. Swapy does support YouTube Music. If something did not work on your side, please email us at support@wever.me and include: • which service you were transferring from and to • whether you saw an error message (and a screenshot if possible) We will check it and help you fix it as quickly as possible.
Tem que pagar
Response from developer
Olá! Obrigado pelo seu feedback. Entendemos totalmente sua frustração. Criar uma ferramenta que conecta diferentes serviços de streaming exige servidores, infraestrutura e manutenção contínua para garantir que as transferências funcionem com segurança e precisão - por isso existe um custo de assinatura. Mesmo assim, oferecemos transferências gratuitas para que todos possam testar antes de decidir assinar. E, claro, você sempre pode cancelar sem qualquer compromisso. Se tiver alguma dúvida ou sugestão sobre como melhorar a experiência, ficaremos felizes em ouvir.
Arnaque
J’envoie des mails pour obtenir un remboursement, le support met du temps à répondre (cela fait trois jours que je n’ai pas de réponse) et tourne autour du pot en disant que c’est un bug mais aucun remboursement n’est envisagé.
Response from developer
Bonjour, Nous sommes désolés d’apprendre cela. Il s’agit probablement d’un problème temporaire. Veuillez redémarrer l’application et réessayer – tout devrait fonctionner à nouveau. Assurez-vous également que vous disposez de la dernière version de Swapy depuis l’App Store. Si le problème persiste, merci de nous écrire via le menu Paramètres → Contactez-nous dans l’application – nous serons heureux de vous aider.
No sirve pa nada es estafa
Response from developer
Hola, Lamentamos que tu experiencia no haya sido buena. Swapy te permite transferir tus listas de reproducción entre servicios como Spotify y Apple Music. Si algo no funcionó correctamente, escríbenos a support@funapps.me y te ayudaremos a resolverlo o completar la transferencia. Tu comentario nos ayuda a mejorar.
Nao tem funcionalidade nenhuma
Response from developer
Olá! Swapy foi criado para transferir playlists entre serviços como Spotify e Apple Music, não para baixar músicas para o computador. Esperamos que agora fique mais claro como o app funciona.
Pésimo servicio
Scam
Response from developer
Hi Jjjjonessss, thank you for your feedback. Swapy is an independent app created to transfer and manage playlists across different music platforms. We’re not affiliated with “Tune My Music” — our app simply helps users move and organize their music easily.
Not tune my music
Response from developer
Hi! Thank you for sharing your feedback. Swapy isn’t related to “Tune My Music” — it’s an independent app designed to transfer and manage playlists between services like Spotify, Apple Music, and YouTube Music. We’re sorry for the misunderstanding and are constantly adding new supported sources. If you’d like to request a refund, please visit Apple’s official page: reportaproblem.apple.com Sign in with your Apple ID, find the Swapy purchase, and choose “Request a refund” – Apple will process it directly. Swapy team
DO NOT DOWNLOAD OR PURCHASE PLAN!!!
Response from developer
We’re really sorry to hear about your experience. CapX definitely isn’t malware — it’s designed to help users easily generate subtitles and translations for their videos. It sounds like something went wrong with the app on your device, and we’d love to help fix it. Could you please contact us at support@funapps.me with your device model and iOS version? Our team will investigate this issue immediately and make sure everything works as it should. CapX team
Trapped in the App
This honestly feels like a scam.
Nur wer bezahlen will
Response from developer
Danke für Ihr Feedback. Bei Swapy können Sie vor dem Abonnieren eine Playlist kostenlos übertragen, um den Service auszuprobieren. Danach ist ein Abo erforderlich, um unbegrenzt Playlists zu übertragen. Wir verstehen, dass dies für Studierende eine wichtige Entscheidung sein kann, und nehmen Ihr Feedback ernst, um den Service weiter zu verbessern. Swapy Team
No me da la opción
Норм
Résilier abonnement
Response from developer
Bonjour, merci pour votre retour. Pour annuler votre abonnement, veuillez suivre ces étapes : 1. Ouvrez l’App Store sur votre iPhone. 2. Appuyez sur votre photo de profil en haut à droite. 3. Sélectionnez Abonnements. 4. Trouvez Swapy dans la liste et appuyez dessus. 5. Choisissez Annuler l’abonnement. Apple gère directement toutes les demandes de résiliation et de remboursement. Vous pouvez aussi utiliser ce lien : reportaproblem.apple.com
