Premium membership
Response from developer
Hi! Please try using the **Restore Purchases** option. If that doesn’t work, make sure you’re signed in to the same Soundiiz account that was used to purchase the Premium subscription. You may currently be logged in to a different Soundiiz account. If the issue continues, please contact us through the **Help** section on Soundiiz or email us at **contact@soundiiz.com**, and we’ll be happy to help. Best, The Soundiiz Team
Thanks😋
Response from developer
Hi, Thank you so much! We’re thrilled Soundiiz transferred your 200+ songs so quickly. Have a great trip and enjoy the music on your upcoming flights! Best, The Soundiiz Team
Useless
Response from developer
Hi! Thank you for your feedback; however it will be complicated to help you or fix any issue with this information. Please, write us using our email contact or help button so we can look at this. Best, The Soundiiz Team
Didn’t find all my Tidal playlists
Could NOT be worse!
The app won’t let you upgrade to premium and directs you to the website.
The website automatically opens the app.
I deleted the app and was able to PAY to upgrade but my account remains basic.
Response from developer
Hello, we’re sorry for this frustrating redirect loop. This is indeed a temporary issue, and we’re working on adding in-app Premium purchases in the coming weeks. Regarding your payment issue: if you are logged into the same Soundiiz account on both the website and the iOS app, your Premium access should be available automatically. If that’s not the case, please contact us ASAP through the Help button or via our website so we can check and fix it for you. Best, The Soundiiz Team





